SKECHERS

PLEASE make these shoes in other color. I am 65 yrs old, work as a full time furniture salesperson and walk our 180,000 sq. Ft. Showroom. I can only wear Sketchers on the cement floors. Company policy says we must wear closed toes and the back must have a heel or strap, no mulls. These are perfect. Can I get more colors- tan,
Brown, gray and black. While you're at it, I could use more Brown shoes in my warerobe.
Thank for the wonderful shoes ESPECIALLY
ARCH FIT
Linda McGinty
Georgetown, Delaware

I ordered a pair of womans sneakers and received a pair of mens golf shoes. Their website said I could return them at the local store. I went there and was told that I couldn't get a refund because I used PayPal for my online purchase. I could have a store credit but it would not include the shipping charges I paid for. I will NEVER purchase Skechers from their online store again. They sent me something not even close to what I ordered and would not refund the shipping costs for their mistake.

Skecher slipon rubber toe cover is very thin. Wore off and frayed in several spots within six months. The toe underlayment material is a soft foam material that will no doubt wear completely through quickly making the entire shoe useless. Thus is not a very durable shoe.

Phone service never operates. Chat line impossible. Over four hours I got to numbers 6,5,3 in the queue and then a message to click to reconnect. Back to high number. 2022 not good enough

Bought a total of 3 pairs of shoes, 1st pair very comfortable which was why I decided to try them. Within the first 6 mths one of the trainers started to split. At the side. However still able to wear them. 2nd visit to shop I saw they sold waterproof walking boots and shoes, ideally for what I was after. Buying 2 pairs, both great for the 1st few mths then my socks felt damp. Taking them off I had confirmation both pairs leaked. Later I noticed the soles had started to part company with the uppers. Basically these shoes are great on the comfort side but total crap at doing what they claim to do, poorly made and the laces come undone regularly which wasn't the case with my 1st pair. Sadly wouldn't recommend them to anybody.

Haven't worn them for 3 months and the sole is peeling off. I don't even do anything strenuous in them. Rubbish and a complete waste of money. Don't bother with this brand.

I bought the shoes at Centurion mall Pretoria as a present for my wife but the size I bought is wrong the manager said they not going to accept the shoes I have to buy another one and they only 2 days

The arch support slip resistant shoes I got 4 months ago caused problems with my feet and Skechers won't refund me the $95 for them. They are only offering 35% discount for online shopping.

Bought new, a month later the soles are falling off. I contacted sketchers and no reply. So im suppose to pay 130 each month. THEY ARE JUNK! Company customer service sucks...

I called to Skechers in the Bkanchardstwon Centre this morning. There were 3 large red posters stating that if you buy one pair of Skechers you get 30% off a second pair. I picked 2 pairs of slip-on trainers priced at €105 per pair. When I went to pay for them, the shop assistant told me that all slip-on shoes were excluded from the 30% reduction on the second pair and he quoted me €210 for the two pairs. I asked to speak to the nanager and a courteous lady advised me that I should have read the small print at the bottom of the larger red advertising posters stating that "certain items are not included". I then walked out of the store and went into Ecco on the ground floor of the Blanchardstown Centre and I purchased two pairs of trainers for €180 which are much superior quality to the Skechers trainers. The misleading advertisement in Skechers stores is appalling and is designed to attract customers into the store. I will never shop in a Skechers store again.
T J Murphy

Bought two pairs of sketches clogged find them extremely hot and for some reason my feet feel wet just walking in the wet ground not in puddles. Don't think I'll buy sketches again.

I approached 3 ladies talking behind the register to ask the best shoes for being on feet and walking all day at hospital. One lady looked at the other 2, said something then showed me to shoes that were at extreme comfort. I asked if I got a discount for working at hospital and she said she would find out and be right back. I got a pair I liked then went to the d lights section and got a 2nd pair. Browsed more for a pair for granddaughter. No luck. 30 min later went to pay and all 3 ladies behind counter talking again. Store is full of customers and they are all huddled behind counter. The one lady that said she would return earlier grabbed my shoes to check out and said" oh theres no discount for those, you need to get work shoes" I told her it's fine, I have coupons in email for 20% off. She saw my emails and said, " oh those coupons are for online only. I have been buying skechers for years, my store near my house is no longer open. I will not ever go to that store again. No customer service,and not helpful one bit. That store is completely self serve only. These ladies should get a job answering phones if they like to just talk.

If you want the shoes buy them anywhere but from their website. I ordered a pair of sale flip flops for 22.99 -got confirmation and 3DAYS later on a Saturday they cancelled saying they were unavailable. THE VERY NEXT DAY - A SUNDAY THEY WERE " BACK IN STOCK " for 40.00. They are running a scam online-buyer beware

Ordered on line and the two pairs of shoes we thought were to be from Canada. Credit card charged for both pairs immediately. Order was to be shipped unknowingly from the USA! Cancelled one pair of shoes as they were unavailable to ship-NO REFUND made for the one pair.
Multiple attempts by email, phone and voicemail. NO ONE had the decency to return the calls or emails.
THE VERY WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!
We have contacted the Credit Card company to report this fraud by a major brand name and will pursue legal action. Disgusting customer experience and a very incompetent company that should not be in business wit this arrogance,

I used to jog on gravel roads with Skechers & they would last. Now I get barely 5 months of steady wear before they fall apart inside & out. Would not recommend unless you plan to hardly wear them.

The shoes really hurt my feet (wore the skin off the back cause it dug into the flesh, no flexibility) after wearing them once but they did not care at all and no exceptions could be made and even just asking if an exception could me made was about 6 or 7 emails worth of auto replies. They just kept telling me to send it in to see if the shoes were defective but then they wouldn't tell me what would happen if they were NOT defective. I kept trying to explain its not about if they are defective or not. I finally after this last email (I lost count of how many it took) found out if they were deemed not defective, I wouldn't get the shoes back, and I would get a coupon for 35% off the next purchase. Yeah... no thanks. The communication is TERRIBLE it took so many emails to find out simple answers to simple questions. I think they are all robots that don't have critical thinking skills that just cut and paste replies from a generic list of options. If you have any issue at all, you're not gonna get a resolution.

Sent a shoe back because of a broken arch which cost( me)$ 29.56 foe S/H and the shoe was$ 110.00.warranty dept said it was broken and sent me a shoe comparable which wasnt even close. Wrong model and color was black which I dont like black shoes.after emails after emails and shoe that I didnt want and would pay extra for a shoe of choice they said they dont do exchanges.which blew me out the water...so dont buy a skecher for the warrenty because they do not stand behind it and their customer service sucks! Now iam out $110.00 and $29.00 and a pair of shoes that I refuse too wear.! Any thoughts on where I should go next?

Do not buy from this company no customer suport none.
False advertising about work show comfort how nice the arch is
Memory foam...it's all lies
SHOP TEMU FOR SHOES...PRICES ARE RIGHT
GREAT CUSTOMER SUPPORT.EASY RETURNS

Shoes came unglued in 6 months at soles worst tenashoes have ever had soles look like new will not buy again

I purchased a pair of Sketchers hiking boots for my husband for Christmas. He loved them until they started coming apart after 3 months. For the record he is disabled, (systemic arthritis) no way he damaged the shoes, they were just horribly made. I was finally able to reach customer service in June, sent photos, and Sketchers agreed to accept the return and issue a replacement, I was told it would take about 5 weeks. Well, 9 weeks go by, no one answers the phone, and I am on hold for more than an hour on 8 different occasions. I try leaving my number for a call back and either they don't call back or if they do they giggle and hang up. I have now been on hold for over 2 hours when they finally answer the phone. The girl is lovely and trying to help me, but the first thing she said was the replacement was denied as the shoes were in bad shape. I told her I would launch a class action suit. Then things were different. I explained my husbands extreme limitations, and she was suddenly able to send a pair of replacement shoes. Will never buy anything from this company again. Poor quality, deceitful customer service.