I emailed them about a product and got NO reply. That is not only insulting, but it is also bad customer service..
Sells jewelry, and other items such as purses, bedding at highly reduced prices, photos are of a tanzenite ring and a Slovoski necklace in Arora Borella
Thanks so much!
Pages should stay at same place when looking at an item more closely and then returning to the page.
Size chart on this item was very confusing. Even checking the manufacturer's website didn't help. Hope this fits!
I bid on an item today and I was the only one bidding on it and and I didn't win... it said NO BIDDERs,, THe site is rigged so the bids go higher... I should have won that auction.
Honest company with quality product at real value. They offer super nice merch and high quality jewelry.
I returned over 30 or 40 items yet still have not received my refunds and u continue to charge me the budget pays.
I spoke to over 7 or 8 reps & supervisors who did nothing other than send an email promising that someone call me back within 24 to 48 hours yet no one has.
I had to cancel my card.
I spoke to Canada Post who confirmed a representative at Shop LC did sign for the items yet never bothered to refund me. They also told me that it was Shop LC's responsibility to follow up with them since it was Shop LC's Return label that was being used.
This appears to be Shop LC's method of stealing money from their customers & nothing less.
U cannot get a hold of anyone in Texas, particularly any of the Execs.
Shop LC delivers pain & not joy to their customers & I will be following up with my credit card company as I see a number of unauthorized charges from Shop LC on my new credit card if I don't hear from someone by end of day today.
I left numerous messages for a supervisor by the name of Alex in Austin, Texas who needs to confirm with me all the items that must be refunded.
This is just plain theft.
- MOHINI PERSAUD, VERY DISAPPOINTED CUSTOMER
Pretty good so far. This was my first experience with Shop LC and as of right now I am very pleased with the merchandise I ordered.
Easy process and great delivery
Easy return if not satisfied.
They sent a text to let you when to expect your purchase.
Thank you so much for taking the time to give feedback to us!
5-stars! Quality products and great shipping service. You have allowed edits to a safer Postal Shipping address - this is appreciated. Thank you!
Allow edits to safer Postal Shipping address, please. Thank you!
I've been shopping with shop lc for over two years and I can say I truly love your prices and customer service
I've been shopping with shop lc for over two years and I can say I truly love your prices and customer service
I love Shop LC! This isn't my first time buying. I always get quick delivery and the product always is as advertised!
All purchases are miget compared to what they show. Did someone say scam? Don't fall for TV INFO SCAMS
Hello, Happy to help more than happy to assist however we will need your contact information. Could you please provide the order details or your contact details to customerservice@shoplc.com, so we can assist you further.
SLOW TO SHIP, SLOW TO (REFUND)! CHEATED OUT OF FINAL PRICE, WATCH OUT!
CHARGED $147.38, SHOULD HAVE BEEN $104.03 PURCHASED ON 09/20/22 AS OF 10/07/22 NOT CORRECTED ON PAYPAL. 2 0F THE SAME ITEM.
It's a great website for the items but it freezes up on me constantly I'm having to reload it other than that beautiful things on it
It's a great website for the items but it freezes up on me constantly I'm having to reload it other than that beautiful things on it
I can't watch any more to day if i hear one more time ladies and gentlemen do you know what your looking at like your stupid
Very very pleased with my purchase! Grab one of these while you can you'll be so glad you did! Just Perfect! Thank you Shop LC
Thanks so much for taking the time to share this feedback with us!
On 03/23/23 I signed up for auto pay for their auctions. I bid on & won 4 items believing they'll be paid for through Auto Pay. The following day, I noticed my items had not been paid for. I contacted SLC's customer service and was assured the auto pay for my items at the next assigned hour and no further action was required! However, 3 days later my winning items weren't pay for and my bids had "expired". I contacted the Customer Service number and spoke to Param who told me I'd have to bid on the items again and hope to have the highest bid to win the items again,
I then signed into "on line" chat to find out if ShopLV kept a record of the on line chats. CS representative Vishal said my account shows that I had called regarding my auto pay status on 03/24 and instructed me to email the item numbers and winning amount to their customer service email and as a "curtesy" they will honor my winning bids for the items IF they are still available!
I am absolutely certain that my winning bids expired because Shop LC wanted to get a higher bid for them.
Please beware if you spend time bidding and winning an auction. Chances are Shop LC will allow your bids to expire and have you bid on them again in order to sell it at a higher price. Such dishonest behavior.,
No issues ordering. I received the ring but will be returning it because the band is uncomfortable to wear. I prefer a smooth band
So I'm feeling like it's a TO GOOD TO BE TRUE SO I WAS SUPPOSE TO GET 18IN CHAIN 2,2G NOT WHAT I GOT IT WAS A 16INCH 01GRAM SO AFTER SENDING IT BACK I CAN'T GET WHAT I ORDERED BECAUSE IT WAS BUDGET PAY WELL IT WASN'T MY FAULT AND NOW I'M FEELING LIKE THEY WAS HOPING I DIDN'T NOTICE YEA IT SOUNDS GOOD THAT'S IT I WANT SHIPPING BACK TO THANKS FOR NOTHING
Answer: Your jeweler has no idea what the difference is between "lab created" and " fissure filled". Niassa rubies are mined from the ground. They just go through a treatment that enhances their clarity. Upwards of 97% of gemstones go through some sort of treatment whether it be heating, irradiation, diffusion, fissure filling, dyeing. Some trwatments do effect the value, for instance, jade that has been bleached, filled and dyed really has little value at all. Thats why they dump it here. Asians wouldnt be caught dead with it. Its akin to costume beads. I suggest you go to the GIAs website for all of your info, not your local jeweler.
Answer: Hey there happy to help answer any questions. Can you help us understand what you are asking? Are you referring to the authenticity of the item?
Answer: We typically do not remove an item from someone's budget pay. Could you clarify further?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: As this question is account specific, have you reached out to customer service so they can pull your account to provide more details?
Answer: Hey there we do not remove products from the cart unless an item has expired. Would you mind sharing your details to danielle.jackson@shoplc.com so we can have a specialist review your account?
Answer: Hello our products general are delivered within 5-7 business days.
Answer: Hey there happy to help very sorry to hear about what occurred! If you still need assistance please us know at customerservice@shoplc.com. We can confirm emails are being responded to in the same business day you will get an answer.
Answer: You can cancel an order (if it's within 30 mins) online in your order history. Or you can chat, email customerservice@shoplc.com, or call us at 877-899-0078 and we are happy to address it for you. Usually a cancellation can be done within a few hours of ordering on our side.
Shop LC has a rating of 1.9 stars from 267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shop LC most frequently mention customer service, credit card and order number. Shop LC ranks 90th among Discount Jewelry sites.
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