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Shop LC

How would you rate Shop LC?
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Georgia
7 reviews
52 helpful votes
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No answers
July 12, 2020

I emailed them about a product and got NO reply. That is not only insulting, but it is also bad customer service..

Date of experience: July 12, 2020
Danielle J. Shop LC Rep
over a year old

We do appreciate you sharing your experience as it allows us to continue to improve.

Florida
1 review
0 helpful votes
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Sells jewelry, and other items such as purses, bedding at highly reduced prices, photos are of a tanzenite ring and a Slovoski necklace in Arora Borella

Date of experience: June 27, 2021
Danielle J. Shop LC Rep
over a year old

Thanks so much!

Georgia
2 reviews
0 helpful votes
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Pages should stay at same place when looking at an item more closely and then returning to the page.

Date of experience: October 20, 2021
Illinois
1 review
0 helpful votes
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Size chart on this item was very confusing
October 13, 2021

Size chart on this item was very confusing. Even checking the manufacturer's website didn't help. Hope this fits!

Date of experience: October 13, 2021
Georgia
1 review
1 helpful vote
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I bid on an item today and I was the only one bidding on it and and I didn't win... it said NO BIDDERs,, THe site is rigged so the bids go higher... I should have won that auction.

Date of experience: November 20, 2021
Texas
1 review
2 helpful votes
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Honest company with quality product at real value
September 9, 2021
Updated review

Honest company with quality product at real value. They offer super nice merch and high quality jewelry.

Date of experience: August 10, 2021

Great company!
August 30, 2021
Previous review

Great company!

Date of experience: July 31, 2021
Canada
1 review
7 helpful votes
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I returned over 30 or 40 items yet still have not received my refunds and u continue to charge me the budget pays.

I spoke to over 7 or 8 reps & supervisors who did nothing other than send an email promising that someone call me back within 24 to 48 hours yet no one has.

I had to cancel my card.

I spoke to Canada Post who confirmed a representative at Shop LC did sign for the items yet never bothered to refund me. They also told me that it was Shop LC's responsibility to follow up with them since it was Shop LC's Return label that was being used.

This appears to be Shop LC's method of stealing money from their customers & nothing less.

U cannot get a hold of anyone in Texas, particularly any of the Execs.

Shop LC delivers pain & not joy to their customers & I will be following up with my credit card company as I see a number of unauthorized charges from Shop LC on my new credit card if I don't hear from someone by end of day today.

I left numerous messages for a supervisor by the name of Alex in Austin, Texas who needs to confirm with me all the items that must be refunded.

This is just plain theft.
- MOHINI PERSAUD, VERY DISAPPOINTED CUSTOMER

Date of experience: November 1, 2021
Illinois
1 review
0 helpful votes
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Pretty good so far
September 9, 2021
Updated review

Pretty good so far. This was my first experience with Shop LC and as of right now I am very pleased with the merchandise I ordered.

Date of experience: August 10, 2021

Pretty good so far
August 29, 2021
Previous review

Pretty good so far.

Date of experience: July 30, 2021
Connecticut
1 review
0 helpful votes
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Easy process and great delivery
October 24, 2021
Updated review

Easy process and great delivery
Easy return if not satisfied.
They sent a text to let you when to expect your purchase.

Date of experience: October 24, 2021
Miranda A. Shop LC Rep
over a year old

Thank you so much for taking the time to give feedback to us!


Love shopLC
October 6, 2021
Previous review

Love shopLC

Date of experience: October 6, 2021
California
1 review
0 helpful votes
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5-stars!
September 8, 2021
Updated review

5-stars! Quality products and great shipping service. You have allowed edits to a safer Postal Shipping address - this is appreciated. Thank you!

Date of experience: August 9, 2021

Allow edits to safer Postal Shipping address, please
August 29, 2021
Previous review

Allow edits to safer Postal Shipping address, please. Thank you!

Date of experience: July 30, 2021
Massachusetts
1 review
0 helpful votes
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I've been shopping with shop lc for over two years...
September 22, 2021
Updated review

I've been shopping with shop lc for over two years and I can say I truly love your prices and customer service

Date of experience: August 23, 2021

I've been shopping with shop lc for over two years...
September 12, 2021
Previous review

I've been shopping with shop lc for over two years and I can say I truly love your prices and customer service

Date of experience: August 13, 2021
South Carolina
1 review
0 helpful votes
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I love Shop LC!
October 7, 2021

I love Shop LC! This isn't my first time buying. I always get quick delivery and the product always is as advertised!

Date of experience: October 7, 2021
California
1 review
5 helpful votes
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Looks are Deceiving
September 30, 2023

All purchases are miget compared to what they show. Did someone say scam? Don't fall for TV INFO SCAMS

Date of experience: September 30, 2023
Miranda A. Shop LC Rep
over a year old

Hello, Happy to help more than happy to assist however we will need your contact information. Could you please provide the order details or your contact details to customerservice@shoplc.com, so we can assist you further.

New Mexico
1 review
3 helpful votes
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SLOW TO SHIP, SLOW TO (REFUND)! CHEATED OUT OF FINAL PRICE, WATCH OUT!
CHARGED $147.38, SHOULD HAVE BEEN $104.03 PURCHASED ON 09/20/22 AS OF 10/07/22 NOT CORRECTED ON PAYPAL. 2 0F THE SAME ITEM.

Date of experience: October 7, 2022
New Mexico
3 reviews
0 helpful votes
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It's a great website for the items but it freezes up...
September 11, 2021
Updated review

It's a great website for the items but it freezes up on me constantly I'm having to reload it other than that beautiful things on it

Date of experience: August 12, 2021

It's a great website for the items but it freezes up...
September 1, 2021
Previous review

It's a great website for the items but it freezes up on me constantly I'm having to reload it other than that beautiful things on it

Date of experience: August 2, 2021
Ohio
1 review
7 helpful votes
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Can't watch any more
February 20, 2021

I can't watch any more to day if i hear one more time ladies and gentlemen do you know what your looking at like your stupid

Date of experience: February 20, 2021
California
2 reviews
0 helpful votes
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Grab this! You'll be glad you did:-)
August 26, 2021

Very very pleased with my purchase! Grab one of these while you can you'll be so glad you did! Just Perfect! Thank you Shop LC

Date of experience: August 26, 2021
Danielle J. Shop LC Rep
over a year old

Thanks so much for taking the time to share this feedback with us!

California
1 review
4 helpful votes
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On 03/23/23 I signed up for auto pay for their auctions. I bid on & won 4 items believing they'll be paid for through Auto Pay. The following day, I noticed my items had not been paid for. I contacted SLC's customer service and was assured the auto pay for my items at the next assigned hour and no further action was required! However, 3 days later my winning items weren't pay for and my bids had "expired". I contacted the Customer Service number and spoke to Param who told me I'd have to bid on the items again and hope to have the highest bid to win the items again,

I then signed into "on line" chat to find out if ShopLV kept a record of the on line chats. CS representative Vishal said my account shows that I had called regarding my auto pay status on 03/24 and instructed me to email the item numbers and winning amount to their customer service email and as a "curtesy" they will honor my winning bids for the items IF they are still available!

I am absolutely certain that my winning bids expired because Shop LC wanted to get a higher bid for them.

Please beware if you spend time bidding and winning an auction. Chances are Shop LC will allow your bids to expire and have you bid on them again in order to sell it at a higher price. Such dishonest behavior.,

Date of experience: March 29, 2023
Michigan
1 review
0 helpful votes
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No issues ordering
September 13, 2021
Updated review

No issues ordering. I received the ring but will be returning it because the band is uncomfortable to wear. I prefer a smooth band

Date of experience: August 14, 2021

No issues ordering
September 3, 2021
Previous review

No issues ordering. Thank you

Date of experience: August 4, 2021
Missouri
1 review
0 helpful votes
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NOT THE SAME ITEM
November 5, 2021

So I'm feeling like it's a TO GOOD TO BE TRUE SO I WAS SUPPOSE TO GET 18IN CHAIN 2,2G NOT WHAT I GOT IT WAS A 16INCH 01GRAM SO AFTER SENDING IT BACK I CAN'T GET WHAT I ORDERED BECAUSE IT WAS BUDGET PAY WELL IT WASN'T MY FAULT AND NOW I'M FEELING LIKE THEY WAS HOPING I DIDN'T NOTICE YEA IT SOUNDS GOOD THAT'S IT I WANT SHIPPING BACK TO THANKS FOR NOTHING

Date of experience: October 6, 2021

Overview

Shop LC has a rating of 1.9 stars from 267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shop LC most frequently mention customer service, credit card and order number. Shop LC ranks 90th among Discount Jewelry sites.

service
91
value
57
shipping
63
returns
47
quality
54
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