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ShopCluesReviews 176

1.4

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ShopClues Reviews Summary

ShopClues has a rating of 1.4 stars from 176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShopClues most frequently mention customer care, return request and online shopping. ShopClues ranks 563rd among Marketplace sites.

service
30
value
30
shipping
30
returns
28
quality
29

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India
1 review
0 helpful votes
Follow PRAVEEN H.
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I PLACED ORDER ON 30TH MAy'20 with payment. Delivery was scheduled on 6th June'20. But still not received nor any feedback or reply from SHOPCLUES. Is anyone there to inform me about my order delivery?

Date of experience: June 12, 2020
India
1 review
0 helpful votes
Follow Varsha K.
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I placed an order on 25 May 2020 of around 3500rs pre paid and it was expected to deliver by 30 May 2020. But its 9 June now, I have not received my order yet. Worst part is I am trying to contact the customer service every day by calling 10-20 times a day but did get any response from their side. I understand that it might get delay due to lockdown but then why the app is not updated and I also got a WhatsApp from your end that I will get this by 8 June. But nothing happened. This is really frustrating and also I lost hope to get this deliver. It means It wasted my money and time and efforts. Worst site ever. I am much need of the product. I will never use this app again and never recommend this for sure.

Date of experience: June 8, 2020
India
2 reviews
1 helpful vote
Follow Rvk T.
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Have placed order On 9th may 2020 not yet received showing same status always delivering today raised tickets many times help line number also useless nobody is there to answer our calls I am prime member of amazon never happened such thing ever with me I will not buy again from this site

Date of experience: June 8, 2020
Singapore
1 review
2 helpful votes
Follow Shivkumar D.
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I ordered wellberg premium non-stick electric tandoor( 10 inches) on 22nd March 2020 which was lock down period but once lockdown is opened & E-commerce business allowed 8n my account it's showing out of stock & there is no option to cancel saying that they are searching with alternate. This is totally not acceptable. If they don't have product 8n stock order must be automatically cancelled.

Date of experience: June 8, 2020
India
1 review
0 helpful votes
Follow Anuja B.
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I had ordered for Basmati Brown Rice from shop clues. I had to wait for a MONTH for the order to arrive. However, they did not send BROWN RICE they sent WHITE RICE BASMATI. WORST service ever. Never going to use it again. I will not even recommend this website. Cheaters and fraudsters.

Date of experience: June 6, 2020
India
1 review
0 helpful votes
Follow Suresh J.
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Hi guys, don't purchase any product from Shopclues. They are selling fake, duplicate, useless product. If you purchase any product and u want to return product, they are giving covid 19, lockdown reason, so my question is for these guys, why selling their product in lockdown. They have time to deliver the product but when pick or refund customer money they are not ready to refund our money. They are given useless reason. They are not contacting us and they don't their customer care also. Once you open ticket they are closing our ticket from their own by sending email covid 19/lockdown reason. Reviews option also not available on this website. So please don't purchase any product from Shopclues. THEY AND THEIR SELLER ARE COMPLETELY FAKE AND FROUDE. DON'T TRUST ON THIS WEBSITE. MY ADVICE TO GOV. PLEASE BAN SUCH WEBSITES.

Date of experience: June 5, 2020
India
1 review
0 helpful votes
Follow Poonam K.
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I have purchased foldable almirah on 24 May and received product on 28 may'20 when checked the product we found that iteams to assemble the same is missing and raised return ticket with pics on there aap but there vendor rejected the same and no one is taking calls and answering email our 1700 rs are waste now as this product is of no use without assembling parts
My ticket no #*******

Date of experience: June 4, 2020
India
1 review
3 helpful votes
Follow Spoorti S.
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This is one of the rediculous website I have ever seen which doesn't protects the data of their customers n their fake lucky winners can be found on Google n people are making big amount in name of lucky draw registration fees I have lost my 23 k, how can you guys be so insensitive about what hakers are doing in your name will never ever use or recommend shop clues to anyone

Date of experience: June 2, 2020
India
1 review
0 helpful votes
Follow Ravi S.
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I had prepaid for an order online, but never got the product delivered to me. When i tried reaching customer service to complain about it, all i got were automated bot messages.

Date of experience: May 30, 2020
India
1 review
0 helpful votes
Follow Ashish N.
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3rd class app
May 26, 2020

I ordered product on 7may and I paid for it every week they change the delivery date even till date I haven't get anything from them they just giving fake delivery dates and when I check my product statues they says it's in processing god knows when I get my order

Date of experience: May 26, 2020
India
1 review
0 helpful votes
Follow Imran K.
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The worst site I have even seen. Given an order one month back. Previously it was saying because of lockdown due to corona it is delaying. Now they have dispatched the order and saying it will reach on 22 of may. Today is 25 of may still it saying the same that it will reach on 22 may. When I tried calling customer care. No one is responding. I have got call from some strange no saying he is calling from shop clues and giving me 1st price Mahindra car; and when I refused to take. He started abusing. Guys please don't prepay even a single penny for this service. Yoi will definitely regrat later.

Date of experience: May 25, 2020
India
1 review
0 helpful votes
Follow Avinash L.
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I have ordered Karaoke Mike on 10th May it was supposed to be delivered on Friday 15may and today is 22nd May I can understand its lock down but order has reached in Pune at Shivaji Nagar Since yesterday and it takes hardly an hour to reach Hadapsar... and No responce from the Company and no one is available at customer service to attend the Quires. Rediculas

Date of experience: May 23, 2020
India
1 review
2 helpful votes
Follow Hemant s.
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I have ordered 2 time with ShopClues but both time I was cheated, at present I have paid for my order and they neither have provide order nor have returned my payment and last 1 month approax...
I have also complaints several time but not result I get...
Won't go with this...

Date of experience: May 19, 2020
India
1 review
0 helpful votes
Follow SRIKAR K.
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I ordered sugar stripes on 10th March. But till date it has not been despatched. Also the cancellation button is not active and unable to cancel the order inspite of the item has not sipped. Unable to contact customer care only recorded voice is available. It says order is active and will be despatched soon. When? Nobody knows. I have paid the full amount Rs 1300/ No reply to any email. So do not encourage those bastards. Fraudulent thieves - Srikar

Date of experience: May 16, 2020
India
1 review
0 helpful votes
Follow sanjay k.
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Just received the invoice not the item. The item shows delivered but only the invoice came and there is no way to reach the customer service or send an email

Date of experience: May 15, 2020
India
1 review
0 helpful votes
Follow Ratnesh P.
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I ordered one product on May 05 and it shows the delivery date of May 12, i didnt received the order and when contacted customer care on May 13 they still saying that order is ready for dispatch and will be deliver on May 12.
They themselves dont know where the order is.

Date of experience: May 13, 2020
India
1 review
2 helpful votes
Follow SHAIKH F.
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I have purchased one Moroccon oil from the site and i got the delivery on 22nd april 2020. After open the bottle i got to know that the oil is duplicate only upper bottle looks original. Same time I put the return. After putting continuously comment one day I got msg from the customer care through whatsupp. Her name is Priya. She take all the details from me and told me that It will be taken back and I got the amount ( 2550) back on or before 7th may. After 7th may they didnt respond. Now no body is entertaining me. I lost my 2550 amount.
SO FRIEND PLEASE DONT BUY ANY PRODUCT. THE CONTACT NUMBER THEY HAVE MENTION IN THE SUPPORT IS NOT WORKING MEANS WHEN YOU DIAL IT WONT TAKE THE CALL TO CUTOMER CARE. ALWAYS TOLD YOU TO RASIE THE TICKET. SO YOU WILL JUST WASTING YOUR TIME IN THIS SITE. PLEASE PLEASE PLEASE I AM WARING YOU. DONT BUY FROM THIS FRAUD SITE.

Date of experience: May 11, 2020
India
1 review
0 helpful votes
Follow Ndhsbxnnc M.
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The worst, SIMPLY THE WORST. CANT GET ANT WORSE. NO DELIVERY $#*! ALL DELIVERY CHARGES. BEST PART IS THEY WONT DELIVER YOUR PRODUCTS. DINT EVEN THINK OF ORDERING. $#*!ERS SHOULD JUST SHUT DOWN THEIR $#*!ING BUSINESS AND GO

Date of experience: May 8, 2020
India
1 review
0 helpful votes
Follow Debasish D.
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If you wish to purchase any item from this company, l suggest you not to buy any item from this company. Recently I bought some essential items from the ShopClues's. I am not getting those products yet now. I got a fraud call from *******471 number and they said that I got the first prize in ShopClues lucky draw. Now I want to know that How the frauds got my personal number from the ShopClues's database. Please don't buy any item from the ShopClues's, otherwise you will be regret. This is totally not secured to purchase any item in online.

Date of experience: May 1, 2020
India
1 review
0 helpful votes
Follow Vihaan C.
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This website is very bad and please do not order through it no response at all. Netbanking was done n no delivery and no response too.

Date of experience: April 23, 2020