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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I initially was so excited to be a VIP member with perks and savings! However, the site often glitches, charging a monthly fee EVEN after "skipping" the monthly purchase.
I had ordered a pair of shoes that were too small, attempted to exchange them only to learn after a month of waiting for said shoes, a team member had cancelled the order return! Decided to try their clothing... not only did shopping take longer than the time it said it would, the jacket was THIN and had an awful cheap odor.
Cancelled the membership without regret!
My favorite place to buy shoes. And I received 50% off the entire order. That is a major discount esp with the amount of shoes I buy. I order size 11 and so far they have all fit perfectly. I have never had to return any. The shoes are so cute and all styles are available for ever person.
Hello Julie,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
XO,
Ivy
Love all the heels... I had been a costumer for a long time and never been disappointed costumer service its also amazing
I always love the stuff u guys have i love it all. How can i get my discount code i have alot of people that ask me about my shoes
Hello Melissa,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in Shoedazzle. Happy shopping!
XO,
Ivy
Up to now my experience with Shoe Dazzle has been positive.
A few times I have been a bit disappointed with the shoe quality, but I'm aware I can return the item if I so desire.
Sometimes that seems like more of a hassle though, as I believe I would be charged for the return shipping, so I opt out.
Hello Gloria,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
I was specifically looking for flats that would attach around me for dance class. Since getting them, after a whole incident of the first pair being stolen and showdazzle being nice and giving me a refund, I have gotten plenty of compliments! Even with the gold stars on them, they go well with a lot of outfits. The laces are a soft silk that don't hurt my legs. The flats themselves are actually a fuzzy material but it isn't easy to notice. Size fit is perfect. Would definitely recommend
Hello Jessica,
Thank you for the kind words that you've said about Shoedazzle! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
XO,
Ivy
These boots are so great. Comfortable and fly. The color is perfect. So many compliments. So happy with my purchase.
Hello Alisa,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
XO,
Ivy
Good selection and great sales, returns are very easy if needed. The customer service is excellent and the quality of products is good.
Hello Dena,
Thank you for trusting us to be your source for top quality DAZZLING items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at Shoedazzle try our best to provide the best service and unique style at an affordable price!
XO,
Ivy
The representative helped me resolve my sizing issues and sent me the return labels. I was pleased with the friendly, easy, and professional manner. It has become the best experience from any retailer I shop with.
Hello Jacqueline,
It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
XO,
Ivy
Will need to send back. But I love them. The shoes always come better than expected. The shopping is prompt and they keep in good contact with you during your wait time. No problem way to send them back
Hello Charlette,
Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
The website was working quite well. The prices for the shoes where the best. Though, the Time frame to hold our cart was only 30 minutes which was annoying because, trying to find other shoes but also check out fast enough.
Hello Jocelyn,
Thank you for providing feedback about your experience with Shoedazzle! We always welcome the opportunity to improve our products and services.
Best,
Ivy
Me encantan siempre tiene un nuevo style para mi Que si los recomiendo? Claro que si... ellos son los que saben realmente de este negocio
Hola Johanna,
¡Gracias por la respuesta! Valoramos su confianza en Shoedazzle, y haremos todo lo posible para cumplir siempre con sus expectativas de servicio. ¡Sigue matando 'en tus artÃculos FAB!
XOXO,
Clark
The Show Dazzle company is paradise! I found my perfect match my Little Black Boots
They have a number of different styles which accommodates everyone! I managed to get my friend hooked as well.
I hope people will give it a try & there's a show for every occasion
Hi Kate,
Thank you for your wonderful feedback. That's awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are satisfied. We hope you have a ShoeDazzling day!
XO,
Kobe
My shoes should've been $10 for the first time but I was charged regular price that's the only thing I love the boots I got though
Hello Londa,
Thank you so much for writing a review! I am sorry that you had such a bad experience with us. Would you mind telling me more details about the price change when you tried to place an order? I am here to help!
Best,
Daniel
The sales are great and customer service is extremely helpful, but the shipping is very slow. It can take over two weeks to receive a package. I'm also not a huge fan of FedEx and that's the shipping service you use.
Hello Jamara,
Thanks for writing a review! Your comments regarding our shipping service will help us know what we can do better. We hope you have Fabulous experiences with us in the future!
Best,
Daniel
Everything was intact and looking good in this order.
Hello Evelyn,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
XO,
Daniel
Good products but would like to see some shoes with lower heels but in the trendy colors and patterns.
Hello Josephine,
Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!
XO,
Daniel
F your consider ordering from shoedazzle and you live within the hawaii area be careful as good as there things sound when you go to check out it gives you shipping options what it lacks to inform you that it only applies to 48 states and when you receive an email with tracking number stating your package will be delivered on 11/5... ONE MONTH TO RECEIVE IT IN HAWAII HOW RIDICULOUS IS THAT... so unless you dont mind 1 month wait then your all good other then that I wouldn't recommend this site to anyone.
Hello Pua,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
I called into customer service to cancel my account and they stated that it's been canceled. I continued to receive emails so I called again to make sure it's been canceled, the representative assured me it has been canceled and that the emails are just promos. The following month I got billed for my account that was supposed to be canceled. Completely unacceptable.
Hello Mikaela,
We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy
I wonder if they ever have a really nice shoes in stock or if it's just for show absolute bull$#*! every shoe is sold out
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Andrea,
Your feedback regarding the service you received at Shoedazzle is very important to us. We want members to enjoy shopping here. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy