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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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This is the worst shoes I ever brought in my life never again
Boots came fast and were the perfect size and was exactly like the picture!
Hello Marisol,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Well they sent me the wrong size and then I called them to figure out how to send them back they were so rude. Then u guys just took $49.99 outta my account with out my permission. I never sent my boots back because I couldn't get my return off my email. I called back and I didn't get no answer that helped me with my return. I will never recommend u guys to anyone! I have boots that I can't do anything with. Thank you guys for nothing.
Hello Shannon,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I adore this store. Boots are my go to footwear in the fall and winter. The selection of boots at Shoe Dazzle is impressive. They have every color and style you can think of. Their deep discounts are also the bomb! Everything arrived within a few days to my doorstep. I love all my new boots. Thank you Shoe Dazzle.
Hello Dawn,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Very good experience I've been with ShoeDazzle for over 10yrs now I never had no problem with return or ordering
Hello Barbara,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I wore them. Super cute with my outfit and wore them all thanksgiving day with no issue or hurt feet. I also have plantar fasciitis and I was in no pain while wearing these boots
Came super quick, comfortable, looks just like the picture, I'm a 6.5 women's and they fit perfect, I haven't broke them in yet. However, they are already comfy.
Hello Marc,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. Have a fantastic day!
Best,
Lia
No issue with ShoeDazzle the site. Just issues with who they are utilizing for shipping. All items sent through Chicago to APO are sent back to sender.
Hello Dorothy,
We regretfully note that we have received your comments regarding your purchase. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Ordered my size narrow way too big I would like to cancel my membership please it's too much to have to send things back
Hello Lisa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Great look size just right color perfect good job I will be back again
Hello Althanese,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Lovely just as it is the i order a side 10 an it was perfectly fix all my friends love it i could order again..
Hello Navlyn,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I like the shoes very much but it was one size larger, what can I do about it and I like an additional pair
Hello Ivan,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Items were exactly as described, very good fits; and delivery can only be described as warp-speed fast. An excellent sale!
Hello Anthony,
We are glad you are enjoying our products and promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Hello Brandy,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Todo lo que he comprado es realmente hermoso y de excelente calidad
Hola Rosa,
¡Gracias por la gran crítica! ¡Estamos encantados de que haya disfrutado de nuestros productos! ¡Nos aseguraremos de crear continuamente productos que se adapten a las necesidades de nuestros valiosos miembros como usted! ¡Qué tengas un lindo día!
Mejor,
Renz
Buying shoes that fit online can be tricky, shoedazzle has changed the game for me. They all fit so well, shipping is a breeze, I now have weather appropriate shoes that are stylish and comfy. I especially love the boots with tha fur
Hello Sasha,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Easy and they have a good selection of shoes and boots. This is the only place I look for new shoes and especially boots. I can find every color I need.
Hello Sharon,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I was very pleased with my purchase. The boots are of good quality as always and arrived in a very reasonable amount of time
Hello Ayanna,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Collections tend to be boots and casual. Few dress heel styles are available. I have liked shoes purchased.
Hello Regina,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Now the clothing, so far I have only purchased a sweatsuit. It fits well and I love the color. I purchased four pairs of shoes. One of them being booties. I can only fault myself for changing the color from the pictured one. I got booties in white and they looked cheap. The shoestrings were dirtyin the box. Some of the glue on the shoe sole was lifting. I was disappointed but didn't want to deal with sending them back. Hopefully I won't be disappointed again going forward.
Hello Shola,
We value the comments you made about the item that you got. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Javonda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz