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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Didnt know i had somehow signed up for a monthly suubscription that was 50$ and then it took forever to cancle it.
I love Shoe Dazzle. Their shoes are well made, stylish, nicely priced, and 99% of the time the perfect fit. I've been a very happy VIP customer since 2011. In all that time I've only had to return two pairs of shoes for not fitting quite right. I wear a size 9.5 narrow. Other shoe stores only carry a few styles in size 9.5. Shoe Dazzle carries almost all their shoes in size 9.5. It's so nice to browse the website, find the shoes I want, and with a couple mouse clicks get shoes that I know are going to fit me every time. I love all my shoes! Today I'm wearing such cute boots!
I've mostly stick with shoes, but I have purchased a few bags and clothing items from them, and those have been very nice, as well.
The only problem I have with Shoe Dazzle is I don't have enough room in my closet for all my shoes.
Hello Jeanette,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Ads were very mislead… boots were poor quality and extremely large
Hello Kim,
Thank you for sharing your experience with the boots that you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I've clicked unsubscribe and I'm still getting mail, because some idiot used the wrong email address at checkout, and the unsubscribe links in the emails are a lie
Hello Stephanie,
Thank you for your review. Our Member Services Team will contact you right away to address your concern about unsubscribing to our email.
Best,
Renz
So far love my new boots. Fit perfect. Delivery was quick and delivered on time
Hello Elizabeth,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Great experience.very great. Professional experience. Like the shoes alot.my favorite online shoe place.
Hello Lashaundra,
Thank you for your review. For further assistance, our Member Services Team will get in touch with you right away.
Best,
Renz
The product is exactly as described, the size is right, I am very satisfied
Hello Hanh,
Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I am super upset bc you all took my credits when I stopped my membership! I should have got to use my remaining credits. I just didn't want to pay for the upcoming month because I had too many credits already that I had not you. And when I canceled my membership you all took my credits that is not right!
Hi Kristina,
Thank you for providing feedback regarding your member credits! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.
Best,
Kim
Great customer service and product quality and received everything quick! I am really happy!
Hello Kanny,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products! We hope you will always have a great experience with us in the future!
Best,
Allison
Calf extremely large shoe size felt a size to big only good quality in my opinion is the over all look and material used just not Like I imagined I suppose
Hello Katrina,
Thank you for sharing your experience with the item you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
This site has yet to fail me! Every style shoe for every occasion plus so much more... I receive so many compliments thats it hard not to frequently browse the site
Hello Barbour,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I love all my shoes,bought 10 pairs in the last week n I will buy more this week.
Hello Diurka,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I have been purchasing items from Shoedazzle for many years. I love the quality, prices, and fast delivery.
Hello Sonja,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Hello Jason,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I ordered three separate times. The first order i have not received but the second and third order i did. I have contacted them twice and i am being told to wait 14 business days. I needed this order for a special occasion and I didn't get immediate replacement
Hello Helene,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love this site. I wish it didn't increase it's membership prices
Hello Knyeeshia,
Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Membership price.
Best,
Renz
I'm Very pleased. Cut shoes good fits if not good gifts.
Hello Marceline,
Thank you for taking the time to leave a review and your feedback about our products and credit system is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
My cost was awesome, shipping was way faster than expected, and the quality. Of the shoes were exactly like the photos. Very happy with my purchase.
Hello Patricia,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I do oved the price, the boots I got we're given no justice by the pic online, they look great on line, but in person they are staggering, in a unique kinda way.
Hello Danelle,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I paid $24 for fast shipping and not only did it come late, but the shoes run small and are not my size. If they fit, i would absolutely love them. I will be sending them back for a refund because i was able to find shows that fit and didn't take long to come.
Hello Tayana,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Megan,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark