ShoedazzleReviews 8,176

ShoeDazzle seemed like such a great site. I decided to sign up because I could get 4 pairs of shoes for $85.90. It seemed like a great deal and the styles on the sight seemed really great too. But the "gotcha" hit when the shoes arrived. Three of the four pairs didn't fit as expected. I wanted to return/exchange. I was told that for the exchange I would be charged an additional $20.00 and that I couldn't get a credit to my credit card for the shoes that I wanted to return. So just beware if you are making a purchase on this site. Once the have your money they won't return it and you may have to pay more to get shoes that fit.

I think that the way they go about entering you into this membership is really backhanded. If I'm joining a monthly membership that includes a fee then I want to know about it right away, they don't say anything about it having a fee until you're checking out and asked if you agree to the terms and conditions. Since it was a new site for me I did look at it but I know a lot of the times most people will just check yes and move on. After realizing this I automatically called to see what I could do about cancelling this membership, the lady I spoke to had a huge attitude with me and would barely let me get a word in edge wise. She said I would be charged full price for all of the merchandise I ordered and I said that didn't make sense to me, I had already ordered it at the price given to me and no where was I given the option to Yes, be a member or No, don't be a member and was not aware that those prices were based off of a membership, I thought it was a first time buyer promo. As she wouldn't let me speak I hung up and called back to speak to a different representative who then told me my order had already been cancelled by the previous representative. As I had actually wanted to still purchase these items I was very surprised they just automatically went ahead and cancelled everything without my say so. I told them that I expected the charge to automatically be deleted from my account and I would never be dealing with the company again. There definitely could've been a different end result had the customer service representative been competent in any way shape or form. I would advise staying away from this company all together as they seem shady and difficult to deal with, there are plenty of other shoe websites to buy from.

THIS WEBSITE IS A COMPLETE SCAM. When you first enter the website they advertise that when you buy your first pair of shoes it would be at a discounted rate but what they don't mention or say at anytime during your checkout or shopping experience is that your joining the VIP membership which charges your account almost $40 a month. Had no idea that these charges were being done for the past 6 months so when I called to ask for my money back politely the lady was rude saying I must not be able to read the terms and agreement during my checkout, how I tried to run a scam on them, and how bad I needed my money back. UMMM YES I NEED THE MONEY BACK BECAUSE I'M A COLLEGE SENIOR TRYING TO GRADUATE SO I WON'T END UP HAVING A HORRIBLE MISERABLE JOB AND LIFE AT SHOE DAZZLE.COM CUSTOMER SERVICE. Note to self never buy from these types of sites again

Yes! I got a refund from Shoedazzle! It wasn't for the full $119.85 though, it was for $79.90 & I HAD to take the other $39.95 in a store credit, which I promptly used before I got screwed out of that. It took about 8 or 9 calls to them getting more & more hostile with them, but I got it! These people are trained! No matter how hateful & nasty I got with them they did remain calm & polite. They must get bonuses for dealing with irate people because if someone talked to me the way I talked to them I would've just hung up. So here's how to do it- get a prepaid card, use a made up email, that way you can always get the 75% off for new customers. You don't need to put your real name & address until the end & by then you've got your 75% off so take it! Don't ever pay full price for that stuff, its not worth it! I've gotten boots they claim were actually $54.95 but VIPs get them for $39.95, shoot, I got them for under $8.00! Just use different emails specifically for this purpose & you'll make out! I do! I don't EVER pay more than $10 for ANYTHING of theirs! Its not hard to get over on them. I'll continue to do this since they did me wrong!

Worse website for shoes eveeerrrr. These people are money hungry. They trick you into a membership you don't even know you sign up for and they charge you about $40.00 a month as a member whether you buy anything or not. And when you realize they're charging you for this scam membership they don't give you your money back!. You can get a new credit card and they still find a way to access your money smh. DO NOT... I repeat DO NOT buy shoes for this website. I lost about 300 dollars from it. Smh Pass it on people. (This shipping and receiving isn't that great either btw.) ZERO stars is what it needs. Hmph

How is it possible that two months ago I cancelled the credit card I used to order the shoes I ordered from ShoeDazzle. Now two months later they have charged my new credit card $39.95? How did they get access to my new credit card number that I have never given them? Please buyers beware. Do not order anything from this company unless you use a prepaid card that can be discarded once it has no money on it. They are not in this business to make money from selling shoes. They are in this business to make money by getting credit card numbers and fraudulently billing them. They are the only company I know who will not allow you to delete your credit card information from their system. Once you put it in it cannot be removed or edited!

The web site says it will give you a discount and it never gets applied. Worse, when looking at an item it gives one price, but when you add it to the cart, it shows a different price. When adding to a cart, the price that you will get is the price you should see! I tried chatting, after a long time of no response, I gave up. I tried calling and the rep disconnected the call. They don't seem to care about a positive customer experience.

ShoeDazzle is the best online site ever, though there are times that their products would not match on styling preference, but at least i have my own boutique. READ YOU DON'T TO PAY $39.95. AND IT'S NOT A CHARGE AS YOU CAN STILL TAKE ADVANTAGE OF FOR A DIFFERENT PAIR. Though mostly of their customers service are RUDE, hello, ALL OF US ARE!. They are just doing their job. Besides we as consumers should be responsible enough to read and be aware of the party that you are joining. IT'S OUR RESPONSIBILITY. They did not force us or threat to shop. YOU WANT TO SHOP, THEN IT IS YOUR RESPONSIBILITY AS CONSUMER TO KNOW THE ITEMS YOU ARE BUYING. Just dazzled by the bonus and discounts but no curiosity or initiative thinking to call and ask! Duh!. It's for free. You can chat. They will answer your question if you don't know how to read.

Thank you shoedazzle for my shoes

This is the worst service I have ever received on any online order, I had to wait two months for my shipment, they remailed it twice I called them four times to clarify what the issue was and they put me on hold and gave me the runaround every single time, so I talked to their rude supervisor and he repeatedly told me to check my post office even after I told him I already called them and it wasn't there, and finally I gave up, I gave them two months to correct the problems and finally had to cancel my order. NEVER EVER AGAIN!

Shoedazzle is BS, when you first sign up they NEVER tell you they are going to start charging you $39.95 for each month! Their products aren't quality ether.

To view anything on the site you have to provide an email address. After visiting I didn't find anything to my taste so I wanted to remove my email address to ensure I won't get a bunch of unwanted emails. You cannot remove yourself so I sent an email requesting removal. Received reply that I need to call so I did and I was told it would take 24-48 hrs to be removed. I have done this three times now and still receive emails every day. I have also filed a report with the BBB but no help there yet either. Will contact the FCC tomorrow and if all else fails get me a lawyer and sue the pants off them.

I have ordered from shoedazzle on and off for a few years. There was a cc on the account that needed to be taken off and I was told the only way to do so is the close that account and open a new one due to them not yet having the ability to take a card off ones account. I canceled and then opened another account. Months went by without me realizing they had been charging one of my cc for the past 3mnths totaling $119 and some change. I was told on a few occasions this complete amount would be credited back. They credited back 2 of the $39.95 charges then charged me $39.95. Of course I called and spoke with a supervisor who states there were no notes mentioning a refund due to me in the amount of $119 and some change. She claim with the 2 refunds one would show up as a charge for a little while... Really! I was born at night, but please believe it wasn't last night. I shut her down quickly and informed her all my calls are recorded and she had a few days to correct the issue before I go on every site I know of and give the bad review they deserve... Including FB and the BBB. Shoedazzle has failed to refund all 3 $39.95 charges, therefore, I'm upholding my promise... Unlike them. WARNING... It may seem good for a while (as long as you don't need to return shoes or notice the scams etc...) Just say no... In the long run its not worth it. They are only interested in the $$ and once they have it... It is your word againist their notes.

I did not make a purchase or even visit their website. My daughter did using my computer. Each time I called customer service they claimed a different story. Each time they claimed that they keep a log of call on accounts and that mine didn't show previous calls. They assured me again and again that my account had been closed. They would even give me a verification number but then I would be charged again and they would have no record of my calls. They kept claiming that they had to speak to my daughter if I called and when she called, they said they had to speak to me. I told them that there was absolutely no authorization for my account to be charged in any way. If there is a class action suit against this company I would love to be a part of it.

For those of you who support, enjoy, and/or give a high score for ShoeDazzle. You are dumb. Or work for the company. Or have never experienced wearing shoes that aren't made of trash. I've been in a pinch before and have purchased shoes from Walmart for $. 99 with better quality than any of these $39.99 shoes. Also, you probably lack common sense. This company has a 2 star rating and the majority of comments here are negative. Isn't that a red flag?