ShoedazzleReviews 8,176

I have been online shoe shopping at JustFab for quite some time and I love it, but I wanted to give shoe dazzle a try. I ordered two pairs of shoes, some booties and a pair of heels. The only reason I'm giving it one star is because I liked the heels. I placed my order and 5 DAYS later I got an email saying my order had just shipped. It took a little over 2 weeks to get my shoes(the longest it's taken me at JustFab is 4 days total). When I FINALLY got them, I was satisfied with the heels I ordered but the the booties were awful! They were made out of a cheap, crappy material that squeaked every time I moved, and they DID NOT look like the picture. More like a 6th grade sewing project. Not again.

What Company sends a Great Customer a pair of boots that are 2 LEFT feet and does nothing for the customer when they call? When my boots arrived I only tried on one boot not both, and when I realized I had 2 left feet they basically didn't care! Never will I buy anything from Shoe Dazzle! U SUCK!

I don't know how this site can get so many bad reviews. I've bought 20 or so shoes from this site and loved all of them. Even the one i wear the least is great for the price. Always the right size, always at my door within 2 weeks or less( Toronto. ON) I get compliments on all of them. Maybe people are choosing the wrong ones, idk but I'm a loyal shoe dazzle customer.
I am an active online shopper and this site is the only one that's got it right each time. I have forgotten to skip the month twice so i paid the penalty but I still saved at the end of the day. Check my instagram for pics of lots of their shoes@ lifeofnikkilo :)

This process seems great once you can find the right buttons to print the return slip. But there was no place to note multiple items being retuned, so they just weren't processed. After contacting customer service and wasting over a half hour of my time. They instructed me to contact them again in 72 hours. Not a fan, will be dropping my subscription after I use the store credit since they will not give me back the money. Very frustrated. Stay AWAY!

My account was accessed by someone, who clearly gave them a different name, not my name, a different one, they canceled my account and now I have been waiting 10 days as of today, for someone to $#*!ing tell me, how it is that this could have happened. I work at customer service, for a different company, but I'm pretty sure all customer service policy is the same: customer VERIFICATION! If someone did call, with a different name, why the hell would you give them access to my account, much less permission to cancel it. Never would have known, if it weren't for the email that was sent to me. When I had this, it was a great deal, but now your puttin my credit and my identity at risk here! This is totally unacceptable! And if they don't tell me how it is that this happened, I'm going to get a lawyer involved, there is no reason for me to have to wait for a supervisor to get involved, it's just not!

I ordered some knee high open toe boots on sep -1-2015, i paid for 2-3 business day's & guess what never got a order confirmation after order for 2days. I decided to take it unto my own hands and contact shoe dazzle spike to a kind lady i explained to her i ordered a shoe & have no confirmation she apologize & stated she will send it to me after the call. I get a email saying it takes 1-3 processing time before shipment! Long story short i received it on September 12- 2015. I was pissed! Called them again and gave them a piece of my mind & they refunded my 2-3 day shipping fund. Wish i can upload a picture for you guys of the front damage of shoes & crapy box i got smh never again!

I had received a email about some 10$ add. Pressed on it, and began to shop. I found a shoe I liked (Salima). It says anytime before 12pm your order will shipped that day and 1-2 business days. I DIDNT RECIEVE AND CONFIRMATION NUMBER AND EMAIL! Also when I checked on the website to see if I could check it the order still says PENDING!?
I also called them to see if it went through the man I talked to was very nice. But when I checked a little bit later the order still said: pending. I called and I was talking to a girl, she was nice in the beginning but came off rude towards the ending. Usually, when you call anywhere they just do what you say. I asked to cancel my VIP account because I'm going to forget to skip every month and I don't want to look at my account and I've lost 40$ just for not skipping a month! The lady took 10-25 minutes trying to TELL me to keep it. Telling me, "ITS NOT HARD, I'll give you 20% off your next purchase, why'd don't you sent an alarm." Are you kidding me why would you speak like that! Your job is to cater to us. Not give us attitude and putting your 2 cents into it. It's pretty much I say you just do. NEVER AGAIN

Apart from the fact that the shoes don't return to stock shoe dazzle is awesome. All the bull $#*! reviews here are just that. Anyone with half a brain would realize that if they don't want to be charged they should skip or cancel and if you order something you should track it. Guess what any site you order from idiot if you done claim your package and they have redelivered it will be returned to the merchants. Use your brains you idiots

Help please anyone who has had an experience with shoedazzle. Today I placed my first order with them. I received a order confirmation email from them but it didn't look right. The amounts were different from what I processed on their site. So I tried calling their client services number only the message was this is not a valid number. I tried calling it many times. So now I'm freaking out I find an email address to contact them and it gets returned as mailer daemon. I even tried the phone numbers on the justfab website and the call is disconnected once you select the option for orders. I even tried getting to the receptionist and that's a dead end too it just says the mailbox is full. Does anyone have a phone number other than *******888? I did call my bank and explain to them the issue so they canceled my credit card so they can't take any more money. Please help if you have any info.

Thanks,
Amber

Shoedazzle was a great website until I actually ordered shoes from them. They make you think that it is an awesome deal to get charged every month for a COMPUTER to pick out some stupid shoes that they think you'll like when they really just picked them randomly. Then, they make it even better by saying if you are a VIP member then you can get a discount. Its a smart idea, except for the fact that I ordered 4 pairs of shoes... one on one order, and the other three on another order. First of all, my shoes were delivered to my apartment but because no one was home, they took them to FedEx. Then, I never got a notification that they had been delivered so I never knew. I finally checked to see that they had actually been returned to Shoedazzle. I called Shoedazzle, to find out about my order, to then find out that the pair of shoes that I had ordered were out of stock. I asked her why and she said well, either the shoes haven't returned to the warehouse, or they have returned and someone else has bought them. I then proceeded to ask what would have happened to my money if I hadn't called. The lady that I was talking to then again, told me that whoever bought them would have received the shoes. I then again asked about MY money. She told me that I would not have been refunded for the shoes. So basically, I paid for shoes, and someone else paid for the same pair of shoes, and I would have been $#*!ed over by not receiving them. Shoedazzle is a very $#*!ty was of overcharging people for a cheap pair of shoes.

DON'T DO IT! They charged me for about 10 months and I realized and asked for a refund because I did not use any points and wanted nothing to do with them then they refunded me four of the nine points and once I made in order before canceling using the four points I've been charged for shipping once it arrived at my door. Charged me for about 10 months and I realized and asked for a refund because I did not use any points and wanted nothing to do with them then they refunded me four of the nine points and once I made in order before canceling using the four points I've been charged for shipping once it arrived at my door And now I just called them and basically said I've been charged for multiple months and been charged for the final shipment and I want all my money back instead of settling for the half that I received and was told there's nothing they can do and now they will be hearing from my credit card company.

So my experience with this company is the worst I signed up with them in 2011 and bought a pair of boots. I had an outing to go to in June so I got on and bought a pair of shoes from them in June 2015 for $19.98 and ever since then they have been charging me $39.95 on the 6th of the month for something I am not even getting and then when I call they said well that money is in your account, I don't buy shoes from here that often because of there poor quality and now they won't give me my money back, they are the biggest scam artists I have ever come across, most company's tell you even on the adds on TV about subscribing and what's involved but not this company they keep there mouth shut and just steel your money so you have to buy there cheap brutal quality shoes. Do not buy from these people they are scam scam scamming you. Oh and I had to give a rating to post this otherwise they would be getting 0