ShoedazzleReviews 8,176

In January of 2015, I went online to view the Shoedazzle.com website. I looked through the adds and the website prompted me to take a quiz. Once I completed the quiz, I was going to order a pair of boots, I assumed I was filling out address, payment information for the billing process once completed. I decided not to order any shoes and signed off. Since I order products all the time online, I never noticed until recently that they have been charging me $39.95 since I was on their website back in January. I Never received any products, coupons, or anything from this company. I calculate an amount of $479.40 was taken from my account. I have attempted to cancel my account, but of course there is a time difference between Texas and California, so I haven't been able to reach them. I have sent emails, but it appears that they do not want cancellations via email- after looking at the complaints online- I could assume that is because they get countless request online! If they were an ethical company, they would have something online that the consumer could select to request that they stop billing them, like the majority of companies do! I am submitting this complaint because I feel that it is important that the consumer knows how this company works and the unethical way they will take your money.

I cannot believe I was tricked into such a basic form of highway robbery. I was swindled into buying a pair of shoes 'on sale' - they were such crap you couldn't really consider it a sale. Didn't realize that the VIP program was set up to charge me $39.95 every month, was there even a contract statement? If there was I'm sure it was in some tiny scribble hidden in the terms of use jargon, they were not upfront about it for a reason. I just called the company and they tried to give me some $#*! about only refunding the latest fee. Immediately shut that down, said the word 'robbery' and the service provider jumped over to her supervisor, so I've apparently been refunded for all charges, let's find out in seven business days. Gotta love the other reviews that are kissing shoedazzle $#*!, I wouldn't be surprised to find out they're employees or receiving payment just to add in a few good reviews. Absolutely deplorable scam-of-a company.

Your services suck. You took 40 dollars out of my account unauthorized. Anyone ordering shoes from this site better watch out because they will start drafting you account. You better get your credit card of this site. They will not refund anything either they just take out money whenever they want. I ordered my daughter one pair of boots. One transaction and they have drafted my account of over 100 dollars. Yall suck major. I will never enter this site again.

If I could rate this company a 0 out of 5 I would. They SUCK. They pull you in telling you that great deals lie ahead and I was foolish enough to believe them. I bought one pair of boots, that were probably worth $15, which was the amount I paid for them, though they said they were $50 boots. Wow! What an awesome deal! Um not anymore. Not only did I only buy one single pair of boots, I did not know I was locked into a membership so when they pulled $39.95 out of my account today as sort of punishment for not buying more products I was indeed, VERY disappointed. I called the company and was on hold with them for an hour until I hung up and contacted my bank. This company should NOT exist. They are HORRIBLE. DO NOT order from them!

I am not at all happy with this company. The first pair of shoes I bought were nice and I received many compliments. The quality was on the cheaper side, but still the shoes were cute. I ordered another pair of boots (2 to be exact) and when they came, one of the boots was a size too large. I called right away to see if they had half a size smaller and if they could hold it for me because I would like to exchange the pair for a smaller size. I was told sure, no problem. When I sent the boots back to exchange for a size smaller, the other pair of boots that I had switched them for never came. When I called to check on this, I was told that they no longer had that size. Had I known this I would never have switched them and just worn double thick socks with the boots. I was not refunded the full amount ($50) because there was a "restocking fee" of $25. Instead, I was given the option to receive credit on my ShoeDazzle account or, if I wanted the money refunded back onto my card, it was an additional $10 charge. Leaving me with less than 1/4 of my money. I am done with ShoeDazzle and would not recommend them to anyone.

I signed up for this to get two pairs of boots for $40 and while I received the boots and they were just great, when I went to cancel my membership so as not to be charged again, it was impossible. I called the 800 number and was forced to listen to an advertisement about elder services (which I replied no to) then I was told I had "won a cruise!" and to press one to "receive my free cruise." I didn't want to press one, so I pressed two for no as I did on the elder services ad. I was then hung up on. When I tried to call the same number again, I received a recording saying that number "wasn't accessible from my location." Unbelievable. Then I went on line to "live chat" with someone and found that totally unresponsive. Clearly, they make it very difficult to cancel so they can ding you continually. I'm pretty pissed. I sent an email to them through the site but haven't heard anything yet. STAY AWAY... it's not worth the hassle and it's just downright bad business practice.

This company takes #39.95 off you credit card every month even when you do not purchase anything from them. There is no legal law that requires you to tell them that you are not purchasing shoes this month. Once, you make a purchase for something from this the automatically deduct the same $39,95 of your credit card monthly with any purchase and storage in their bank account and give you a credit. What happens if you die... they keep your money. This is high unusual and must be addressed in a court law immediate. Y.

First of all let me say all these bad reviews are the ones NOT PAYING ATTENTION! I ordered a pair of boots from them a couple of weeks ago. I have received them and LOVE them. I ordered them off my phone and I could even see where you had a CHOICE to sign up for VIP and if you do agree in doing so you will be charged $40 a month. You can skip any month as long as you do it by the 5th and you can cancel it at anytime. I recommend this site to anyone.

READ PEOPLE READ!

I legit hate this website I almost want to sue them. They do not inform you ahead of time that they're going to charge you $40, I contacted someone over the phone who continually said it wasn't any hidden fee it's a "credit" I informed her I did not want this charge she insisted to stay with th account and I could "skip" the month, then said she would cancel my account and cancel the payment. I saw I had the payment in my bank still, I contacted someone on their Facebook group who when I continued to say how displeased I am by their services, they said that my issue escilated And they would contact me within 3 business days, STILL no contact, this is the 5th business day, I contacted them once again and they haven't gotten back to me.

The website is pretty clear that it's a shoe club. You are billed every month but you are given the option of skipping the month and you won't be charged. You can also cancel membership at any time. I think most of the people complaining are not reading what they are signing up for. I gave it 3 stars because I do agree some of the quality is not the greatest although I have been able to score some good stuff. I always take advantage of the clearance sale items to get best deal.

SHOEDAZZLE has a business model of enrolling you in a $39.95 per month "membership fee" without your consent. The truth and lending statement on the back of your credit card will only allow you to dispute the past 60 days of charges. They make more profit off of the unauthorized fees than they do selling their products. Interesting another company, IBIJUSTFAB has the same practice - THEY ACTUALLY USE THE SAME RECORDING AND CALL CENTER - shame on me for not monitoring my daughter's purchases - SCAM SCAM SCAMSCAM SCAM