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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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My products were delivered before time and in Excellent shape! Shoedazzle impeccable CSR are superior and knowledgeable.
The shoes were amazing! Love the fit and great dupes! Definitely will be buying more!
Hello Dayanaria,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
The easiest way to shop for shoes, boots sandals, joggers. All styles and for every occassion. Also the latest fashion for clothes and accessories. Sizes are spot on. I love the tummy control jeans, they are a perfect fit. Fast shipping. Excellent customer service. Only one issue (good issue)... too many choices.
Hello Christine,
We are glad you are enjoying our products and shipping process! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Great. It was the best way to shop and have some very beautiful shoes on sale and I love you what you have and I do plan on ordering more I would suggest anyone that I know to order or set up
Hello Nancy,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
When the boots arrived I was so excited because I didn't have a pair of black boots. I tried on one boot the right foot and it fit perfectly. So I threw away the grey plastic packaging which the boots came. Two days later I had an appointment I got the boots out of the box when I went to put on my left foot I discovered I had to right foot boots I thought I was going to cry. So I had to change my whole outfit and was late for my appointment I was devastated! Then I had to email my daughter the return label and she lives in a different city for me to return the boots she has printed the label now I am waiting for it to get back to me so I can send them back. I hope they don't say I need another one (label). This has truly been an ordeal for me. I will be truly happy once it has been resolved!
Hello Jacqueline,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Amazing and I really love the shoe's they are so cute and comfy and stylish ty so much shoe dazzle
Hello Kelly,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Dean
I don't wear alot if heels. But I took a chance on these boots and I love them. So do the men ladies. So rock them. And I do. So yes. I love ur shoes and will be a member for yrs to come. Thank u!
Hello Stephanie,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Dean
Hello Abby,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Dean
Many styles to choose from. Also I wear a size 12 women's, not always easy to find. Shoe Dazzle Carrie's size 12. Many cute styles to choose from.
Hello Maryann,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
My boots were very comfortable I would definitely buy more shoes from there
Hello Bethann,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Hello Vrutika,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products.
Best Regards,
Clark
I still haven't received my package when they said it would arrive
Hello Brittany,
We are sorry to hear that you did not receive your order yet. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
As I have not received the current order, I can only give a generalized assessment. The high heels are not in proportion for small feet, the shoes usually run large, they break easily, and they don't seem to offer genuine leather
Hello Betty,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Placed my order, was told it has shipped and would be delivered 7th January. It's 10th January and I'm yet to receive my order. When I tracked the order, the site just said my order met an exception, what does that even mean?
I'm highly dissatisfied with this purchase and the treatment so far!
Hello Winifred,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Olive,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I got 50% off boots deal when signing up but soon found there wasn't a lot to choose from. Most likely will cancel my subscription.
Hello Nicole,
We appreciate the feedback you shared regarding our VIP program. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I always have to go have heels cut 1" after I receive shoes and boots.
Hello Aneda,
We appreciate the feedback you shared regarding the options we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
It seems that all my shoes make noise when I walk; meaning the heels/soles pop. They look nice, but I can do without the "chatter."
Hello Lisa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Shoes were way too big and way too wide like the shoes just not how big they were
Hello Tracy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Order was quick. Items nicely packaged. Delivery notification was great. Allowed me to catch the delivery person who left in my lobby. Although, one item to big all items look amazing. I'm very happy.
Hello Lelia,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Andrea,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!
Best,
Lia