business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Wisconsin
1 review
0 helpful votes
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Something new
June 2, 2021

Every time that I go on the site i see the same things

Date of experience: June 2, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Delores,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Maryland
1 review
0 helpful votes
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Cute but not comfy
June 1, 2021

Beautiful shoes but I can't wear them for long, 20 minutes with them and I am in pain.

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Janeth,

We are sorry to hear if you are uncomfortable with your shoes. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Texas
1 review
0 helpful votes
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Happy experience
June 1, 2021

My experience was very good my purchase didn't take long to receive I was please with my shoes

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Erica,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Nelle

California
1 review
0 helpful votes
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The shoes I bought were too small so I tried to exchange them on the website. I had two pairs to exchange but could not get back to the place to request a second exchange so I called Customer Service. The agent was very kind. She cancelled the original ticket and created a ticket so that I could exchange both pairs. She was very patient and took care of what I needed in a timely and courteous manner. I received my exchange very quickly as well. Thank you.

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Elain,

Awesome! We are thrilled that you are satisfied with the services we provide. We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words, and we look forward to your next purchase!

Best,
Nelle

Georgia
1 review
0 helpful votes
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Shoegirl
June 1, 2021

I like this site. I've always enjoyed them. Thank you.

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hi Chanda,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy

Nebraska
1 review
0 helpful votes
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First and last time
June 1, 2021

Shoes is very hard and uncomfortable, automatically charged me members ship fee even didn't request.

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Judy,

Thanks for writing a review regarding our product sizing and how the VIP Membership works. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Kentucky
1 review
0 helpful votes
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Not satisfied
June 1, 2021

I never received my shoes I was charged but haven't ever got them

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Kelly,

Thank you for writing a review! We are sorry to hear if you have never received your order. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Colorado
1 review
0 helpful votes
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Perfect Wear
June 1, 2021

I always shop here! Great selections and great prices!'

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hi Jenn,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Cathy

Texas
1 review
0 helpful votes
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It was very good all the way around.the people and the service was great

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hi Carson,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy

Illinois
4 reviews
0 helpful votes
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Very satisfied
June 1, 2021

When I received my shoes I tried every pair on and they fit perfect now I enjoy showing my shoes off and I can't wait to order some more

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Tony,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Colorado
1 review
0 helpful votes
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I love shopping at shoes Dazzle
June 1, 2021

Shoes be right on time for delivery and the shoes fits

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Trinitta,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Arizona
2 reviews
0 helpful votes
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Dirty looking soles
June 1, 2021

Shoes were overall cute but the soles of the shoes look dirty right out of the box. Had my friends make comments about it. I haven't worn the shoes since because they don't scrub clean. It's like part of the design I guess? Either way, would have been my favorite pair of shoes if it was white like normal and I could dirty them the old fashioned way, by wearing them.

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hi Cherry,

We appreciate your feedback on the quality of the shoes you received! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

California
1 review
0 helpful votes
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They were two big straps is two large long wideThey're not what I expected them to be there ugly

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Dedra,

Thank you for sharing your feedback regarding the style of our shoes. We will contact you within 48 hours for further assistance.

Best,
Nelle

Illinois
1 review
0 helpful votes
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Broken shoes
June 1, 2021

Shoes broke after wearing one time. Wont order again!

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Khala,

We are sorry to hear if your shoes were broken after the first wear. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Pennsylvania
1 review
0 helpful votes
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I would say for the most part it is good. Shoes are a great deal I just wish they would have the ones I like in stock it seems to happen all the time I can't get the shoes I want.

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Daniele,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Nelle

Florida
1 review
0 helpful votes
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Didn't receive my refund
June 1, 2021

Shoe dazzle took my money but I never purchased anything. I still
Haven't received my refund

Date of experience: June 1, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Roneica,

We are sorry to hear if you haven't received your refund yet. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

India
6 reviews
1 helpful vote
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Impressed with premium and high quality material of the shoes which i bought recently. Affordable price. They
Have Very nice and Amazing collections of Clothes, bags and shoes. Fast shipping service provided.

Date of experience: May 27, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Celina,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Massachusetts
1 review
0 helpful votes
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Awesome product, great prices
May 27, 2021

I ordered a pair of black over the knee boots on sale and I couldn't be happier. I am a fan of sexy boots, with 14 pairs in my closet. They range from thigh high to knee high to ankle boots, but the pair of OTK boots I ordered from Shoedazzle are far and away the sexiest. What an awesome deal!

Date of experience: May 27, 2021
Cole N. — Shoedazzle Rep
over a year old

Hi Taylor,

Thank you for such a wonderful review and loyalty! You can expect more styles on the website soon!

Best,
Cathy

Georgia
1 review
0 helpful votes
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Scammers
May 13, 2021

Greedy thieves still manage to charge me 39.95 twice after canceling my membership. I was not and interested in making a purchase as I did not find anything on shoe dazzle that I like at all so I cancelled and now I have to deactivate my card and request a new one so they would not charge me again.

Date of experience: May 13, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Leatrice,

Thank you for writing a review! We continuously strive to satisfy our member’s needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Canada
1 review
0 helpful votes
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Boots
May 8, 2021

I bought a pair of boots that were suppose to be wide calve and they deff are not for a women with a larger calf.

Date of experience: May 8, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Candace,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Dean