business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
North Carolina
1 review
0 helpful votes
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Shipment took two weeks
May 7, 2021

Last shipment took two weeks to deliver. Tracking was inaccurate and hard to follow.

Date of experience: May 7, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Crystal,

Thank you for sharing your feedback regarding our shipping time frames. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Washington
1 review
0 helpful votes
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I keep coming back for more
May 6, 2021

Love these shoes. I keep buying more can't beat this site these shoes and these deals

Date of experience: May 6, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Megan,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

North Carolina
1 review
0 helpful votes
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Horrible Quality
May 5, 2021

I've only purchased two items and both times had an issue. The Shoes had a missing pull on the zipper and then the jacket I bought had a missing button! Like really. And I've tried to cancel my membership but the site is always having issues. Very unhappy.

Date of experience: May 5, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Chrissy,

Thank you for writing a review! We are sorry to hear if you are unhappy with our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Virginia
1 review
0 helpful votes
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Shoe Lover
May 4, 2021

Every shoe I have purchase ((about 5 pairs) in various styles have been a good fitting shoe and I have received package on time and un-damage. Excellent experience.

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Cynthia,

Awesome! We are thrilled that you loved our products and great prices. We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words, and we look forward to your next purchase!

Best,
Nelle

Canada
1 review
0 helpful votes
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Awesome!
May 4, 2021

Experience was quick and efficient! The shoes are so pretty - no complaints.

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Ashley,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Canada
1 review
0 helpful votes
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Shoes
May 4, 2021

It was good, shoes are comfortable but heels are too high even not just mine. If you check other heels shoes all r too high and thn we can just wear them in house not outside.
Shoes are comfortable to walk and I like shoes.

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Harman,

Thank you for writing a review! Glad to know that you are comfortable with your shoes. Our Member Services team will get in touch with you within 48 for further assistance.

Best,
Nelle

Canada
1 review
0 helpful votes
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Awesome feel
May 4, 2021

Love the style n feel of it n wish they had half sizes so I can get a 12.5 as the 12s r just a bit small for me

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Cory,

Thanks for writing a review regarding our sizing! Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Georgia
1 review
0 helpful votes
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Do not buy from ShoeDazzle!
May 4, 2021

I found some shoes because they were on sale, as I thought, and when I bought the shoes they tried to make me pay for a membership which I did not sign up for. When I tried to cancel the membership (which I could only do over phone call) the customer service lady was very unhelpful and eventually hung up without exploring different options. A month later they charged me 40 dollars when I didn't buy anything. I finally got my money back about a week after we fixed the situation that could have been fixed had the lady before not hung up the phone. All in all very bad experience and will never again buy from them.

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Bethany,

Thank you for sharing your overall experience with Shoedazzle! We deeply value your business with us and your feedback is important for us to hear. We will contact you within 48 hours for further assistance.

Best,
Nelle

New Mexico
1 review
0 helpful votes
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Perfect
May 4, 2021

The shoes I bought are beautiful and the perfect size. I loved them

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Elaine,

Thanks for loving the quality of our products! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!

Best,
Nelle

Canada
1 review
0 helpful votes
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Great company
May 4, 2021

I was with shoe dazzle got about 6 months. I got some cute shoes. I skipped months with no issues and when I canceled it was, easy no wait time. The only reason I canceled is because I have a ton of shoes and need a break for a bit lol

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Candace,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Best,
Nelle

Washington
1 review
0 helpful votes
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Challenged
May 4, 2021

The boot I have received are far from the way I walk.

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Ashley,

Thanks for sharing your excellent shopping experience with us and for showing us some love! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.

Best,
Nelle

Oklahoma
1 review
0 helpful votes
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Just heels
May 4, 2021

I wear a size 12 women I would like dress shoes that are not just 3and 4 inch heels. I am 6'2 I don't need a heel that high

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Jordan,

Thank you for sharing your feedback regarding your heel height. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Texas
1 review
0 helpful votes
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Could be better!
May 4, 2021

Mediocre!

For the money to be automatically taken off my card consistently every month, you'd think the shipping process would be easier and smoother seems as those you have my information stored. It's getting harder and annoying that I'm waiting longer and longer. I suppose to be VIP but the feeling is less likely. SUPER DISAPPOINTED!

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Minique,

Thank you for sharing your feedback regarding our shipping time frames. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Virginia
1 review
0 helpful votes
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Disappointed
May 4, 2021

Fit never right even when ordered size up. Trying to communicate with customer service was challenging

Date of experience: May 4, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Andrea,

Thank you for sharing your feedback regarding our sizing! Our Member Services team will get in touch with you within 48 for further assistance.

Best,
Nelle

Texas
1 review
0 helpful votes
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Love the shoes
May 3, 2021

Love their shoes high heel thick soles/ wedge heels but some are a bit to high and some of the boots are to tight for my legs. Overall the ones I kept are great.

Date of experience: May 3, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Denise,

Thank you for sharing your feedback regarding our sizing! For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Canada
2 reviews
0 helpful votes
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Poor customer service
May 3, 2021

I ordered a pair of shoes from them on March 24,2021 and when I received them they did not fit I contacted customer service and they were supposed to send me a return shipping package in which I have not received o this day which is May 3rd 2021. I would not recommend to ordering from them

Date of experience: May 3, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Christina,

Thank you for writing a review! We are sorry to hear if your shoes don't fit. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Georgia
1 review
6 helpful votes
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I bough a number of shoes at once, two of them needed to be returned because they were too big. I returned them, having to pay for the shipping label and box, and then when the new pairs got to me I realized they sent me an even bigger size than before! I've contacted the company via email and no one has responded back. The customer service at this company is AWFUL. This notification email to fill this out actually reminded me that I need to cancel!

Date of experience: May 3, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Amanda,

Thank you for sharing your feedback regarding your overall experience with Shoedazzle. We will contact you within 48 hours for further assistance.

Best,
Nelle

Mississippi
1 review
0 helpful votes
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Cancel my membership
May 3, 2021

I have tried to cancel my membership but every time I called, I got disconnected. Please take me off the memership list!

Date of experience: May 3, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Amy,

We are sorry to hear if you are thinking of canceling your account. We will contact you within 48 hours for further assistance.

Best,
Nelle

Canada
1 review
0 helpful votes
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Snake shoe / Chloe sandal do not fit. Too wide, no option for standard wide width. It doesn't make sense.

Date of experience: May 3, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello Emily,

Thank you for sharing your feedback regarding our sizing! Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Texas
1 review
0 helpful votes
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Disappointed
May 3, 2021

Size and quality of the shoes are not good.
I order 3 pairs of shoes the same size One is too small the other is too big.

Date of experience: May 3, 2021
Cole N. — Shoedazzle Rep
over a year old

Hello April,

Thank you for sharing your feedback regarding our sizing and quality. We will contact you within 48 hours for further assistance.

Best,
Nelle