From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Placed an order for two pairs of shoes and they've never arrived.
Hate it! They are too small
I loved the style but it's just not the right size
Hello Payten,
Thank you for sharing your experience that the item you purchased is too small. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
All look very nice but not true to size. Can't even wear them.
Hello Sarah,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with us with our sizing. We’ll be sending you a private message right now. Thanks!
Best,
Clark
I've tried for 2 months to cancel and it keeps taking money out of my bank
Hello Jennifer,
Thank you for your review. We are sad to hear that you are are being charged on your account. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
Hi. When shopping in stores (by hand) even though shopping on... -Line... is by hand. I can not find the perfect fit. For my FEET. I am a size 6.5W. Every shoes; is originally independant by choice. You can change color/ platform (my favorite) height. Order for yourself; because, You cannot find a fit for your friends that suits AMAZINGLY!... You will want all of them.
I have advice =
The funnest... is the time you spend finding perfection. +For yourself.
X
Hello Danielle,
We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!
Best,
Renz
Nothing fit the way it was described on the site. They need to find better descriptions and size charts. I bought the same sizes and in different colors and they fit differently.
Hello Kriss,
Thank you for taking the time to leave a review. We are sorry to hear that you are not pleased with our website and products. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I did not receive 3 pairs of shoes. I am extremely unhappy and would like to cancel my VIP membership as well.
Hello Katie,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your order and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The boots were very nice but unfortunately they were too small so i would recommend going up a size and up a size in the leggings as well other than that both items were made of quality material
Hello Loriann,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Easy to shop but takes along time to arrive compared to other sites and no tracking information to be able to track your shoes
Hello Lena,
Thank you for your review. We are sad to hear that you are not happy with our shipping time frame. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
This was my second time receiving a damaged item from Shoe Dazzle, quality assurance obviously is not a top priority for them. I won't be back.
Hello Seraphina,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Not only did I not get satisfactory resolution, I couldn't even get an answer. It has made me question if I want to order again but makes me question all the times I recommended them
Hello Lynnette,
Thank you for sharing your experience regarding our services and ordering online. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
I wear a size 12 which is hard to find where I live. I order alot from Shoe Dazzle. Perfect fit! And love the prices!
Hello Lisa,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Very hard to return items. I am canceling my subscription if I can figure it out.
Hello Christy,
Thanks for sending your review! Your feedback about the return or exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I love the way the boots & shoes look like & their styles. However, I absolutely HATE & am DISAPPOINTED in the note & message included in all the shoes I receive from ShoeDazzle, "These products may cause CANCER"! I hate this message & the cancer it MAY cause! Disgusting, despicable, disheartening!:-(
Hello Gladys,
Thank you for your review. We are sad to hear that you are not happy with the chemical on the shoes. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
Horrible horrible horrible horrible horrible horrible
Hello
We deeply value your business with us and your feedback is important to us. We apologize for what sounds like a very frustrating experience! Our Member Services team will contact you right away for further assistance.
Best,
Zeth
I like the style, this was my first time buying an item online and it eas a good experience
Hello Anna,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Shoedazzle does not stop paying without purchase on my credit card it has been 2 months in a row that it is done... I made a complaint with supporting evidence and they never responded...
I'm never going to buy again at this place. I bought 1 time and it's over.
Hello Sylvie,
Thank you for sharing your expereince regarding the monthly credit charge. You opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
I love the price. As well as the value of the shoes.
Hello Krystal,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,
Zeth
The shoes are comfy, the selection is great and the website is easy to use. I really appreciate the "skip this month" option to fit your budget.
Hello Aliza,
Thank you for your review! We are happy to hear that we were able to meet your satisfaction when it comes to online shopping. Thank you for sharing this with others that you love our services and products.
Best Regards,
Clark
Most of the experiences were great except for one where my shipment got delivered late because it was sent back to the place of origin after it arrived Texas which is where I live.
Hello Michal,
Thank you for sharing your experience regarding our products and the order that you made online. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sam,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad