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I went to buy new shoes it was ok but when I went to take my shoes back to get my money back I couldn't because my Information was not put in correct or at all and the music was loud that day so she couldn't hear me. I really like this store but not when the associate does not have very good customer service, she needs to listen I couldn't get my money back because of that reason I did not have a receipt for the purchase and used my debit card to have it returned I will go again but not to have her help me with anything. I don't have proof of the purchase for this review
I like the style, this was my first time buying an item online and it eas a good experience
Hello Anna,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
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I received my lemon ombre shoes extremely late and when I opened the box they were candy tie-dye...
We're truly sorry to hear that you had a negative experience with us, Anna. If you need any further assistance, please contact us at https://help.journeys.com/s/ with more details.