From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I needed a refund on my credit card, for there was a misunderstanding for the charge on my part and for one i didn't have to wait but a minute for someone to get on the phone, so that was a great start. I then explained the problem and the women i spoke with was very nice and patient she made everything clear and solved my issue quickly. I was compensated for my problem so i was extremely happy with the call, for the result of this experience was that my need was taken care of above my expectations. Thank you much for good customer service is very important to me even if I'm not happy with a product its all about how that business handles a situation will determine weather or not i will return and spend my money there again.
I haven't received anything at all and I didn't buy anything
Hello Joselin,
Thank you for your review. We are sad to hear that you are not happy that you never receive your order. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
Find every shoe that bought is very comfortable.
And good quality
Hello Richeline,
We are happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love shoe dazzle! Always very satisfied with my purchases. I've bought alot of shoes from this site and have always been happy
Hello Taffany,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I got sent the wrong shoe size and they emailed me a label I was supposed to send back Myself. PRINT OUT AND SEND BACK MYSELF. And still charged me for the VIP. I would never want to order another pair of shoes given the circumstances. I had to search and find shoes because My GRADUATION shoes did not fit. Wouldn't recommend 1000%
Hello Sarah,
Thank you for your honest feedback! We're sorry to hear that you received the wrong shoe size. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
This sandle is too cute and so comfortable It came in fast and I love them. Want to order it in silver if they make them.
Hello Tonia,
Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The shoes that I had ordered was to wide on my feet and I do have wide feet.
Hello Karen,
Oh no! We are sorry that you had a bad experience with our product. Our Member Services Team will get in touch with you right away to help you further. Thanks!
Best,
Renz
The subscription was not what I expected. With the $39.00 monthly deduction, I thought I had at least a $39.00 credit for any purchase. That was not the case. Will next time have to read the fine print. The subscription was not beneficial to me.
Hello Annette,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I called customer service to refund me my mo way, they tell me I have to wait 5-7 business days! Meanwhile I'm going out of town tonight to hurry my father! They took my funds and I need them for my trip, they didn't care all they kept saying is that I have to wait, this world is coming to and end soon inconsiderate companies like this who take your money and u speak to the same person who barley speaks clear English! Im outraged, a lot of my friends have any account with you guys but not after today! They will be canceling and will be spreading the word
Hello Marva,
Thank you for writing a review! Your feedback about the refund is important to us, and we would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
Did not like. Still waiting to have the time off work to return them
Hello Kellie,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Not a good experience you were out of every boot I chose had a credit instead of you using that you used my bank account had to call go threw changes then I couldn't use my credits unless I used enough so I just ordered to get over it
Hello Yolanda,
Thank you for notifying us regarding the availability of our products and for using your credits. We would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
Have not had to return an item. Good quality, cute and affordable.
Hello Shantel,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!
Best,
Zeth
My items always arrive fast and in tact. That's what keeps me coming back to Shoe Dazzle.
Hello Char,
We're glad that you are loving your purchase and delivery process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I've always had a good experience with them the shoes actually fit they be the right size on they look like they look in the pictures awesome company I really like them.
Hello Dertha,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
The name of this shoe company really reflects the company's shoe "agenda."
Hello Jan.
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I ordered 4 pair of shoes and only one pair fit to size.
Hello Destiny,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I wanna give shoe dazzle much luv for helping me surprise and making my wife happy every time, But my favorite part is the MF PRICE! P.S. KEEP IT UP HOLLA.
Hello Demarcus,
Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent sharing your experience!
Best,
Mary
The products were as described. Excellent deals. I would recommend this site.
Hello Neena,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Not received this item and still waiting and do not even want this item anymore it was a birthday gift
Hello Cathleen.
Thank you for sharing your experience on our website regarding an item that you have not received. We value your opinion and we want to make things right. A representative from our Member Services Team will contact you right away to assist you.
Best,
Mary
I am satisfied with items or shoes that I order, I know we have a problem with mail but it's not a big deal as long as I get what I paid for. Than you very much for your service and have a blessed day.
Hello Tautau,
We're glad that you are loving your purchase! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Deanna,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth