From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
No good for me /////////////////////////////////////////////////////////////////////
Excellent delivery. Matter as fact arrived early. Fit great! Love this.
Hello Barbara,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
Best,
Mary
I love the shoes! The ordering process was easy and I received the package in the amoount of time promised. The shoes are well made and are a perfect fit. Thanks ShoeDazzle!
Hello Nannette,
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online buying needs.
Best Regards,
Clark
I love the boots and I received them in a timely manner, thank you.
Hello Yvonne,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Never received my items it's been 2 months I called nothing just was told to wait
Hello Evony,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I purchased 3 pairs of slippers and not even 1 pair are comfortable. I'll keep them for emergencies only. But the shoes I bought were fabulous.
Hello Laura,
We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I called and I talked to a lady and I asked her to please cancel my subscription and give me my money back because I didn't even know that was going to happen. The money was never returned to me I want the account canceled. I would like a refund since this was my first time ordering from shoe dazzle. I don't want to be a member
Hello Jamie,
Thank you for taking the time to write a review! We'd be happy to assist you further with your account cancellation concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I never received my shoes, and it's been over a month. Ever since it left the facility there has been no updates. It just says "ups is waiting for package", which it has said since April 19th.
Hello Brianna,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
They are super fast! I work 6 days a week at a business casual job and their shoes are awesome.
I've ordered about 3 times from them and I absolutely love them.
Hello Margo,
Thank you so much for taking the time to share your great experience with us! We take pride in knowing our members are happy with our products and services. Have a great day!
Best,
Dean
My shopping experience was great! I would definatly order from Shoe Dazzle again. Unfortunately the shoes I ordered were too small
Hello Cheschell,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the size of the product you ordered. Our Member Services Team will get in touch with you right away.
Best,
Allison
The dress is a medium and still fits like a large so maybe I should have gotten a small but everything is beautiful always with Shoedazzle
Hello Tyre,
It’s great to read your feedback about the sizes of the items we have online. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best.
Lia
I got my shoes on time. Very nice quality! The prices were great and I'm happy!
Hello Keri,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I love everything I got and for great prices. Great job dazzle dazzling
Hello Bee,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Shoedazzle has always shipped fast, returned anything that didn't fit for free and quickly, and assisted in any way possible.
Their customer service couldn't be better!
Hello Samantha,
We’re so happy to hear you’ve had a great experience with Shoedazzle. We always aim to offer the best prices and the highest quality products. Stay awesome!
Best,
Renz
Experience was it was a pleasure unlike other you products that I bought and have not received yet I'm glad you guys are not like that when there was no phone number I should have known
Hello Wendi,
Thank you for leaving a review. We are happy to know that you are satisfied with the services we provided. Have a fabulous day!
Best,
Renz
There is basically no customer service… they bank on you missing the "skip a month" option but they also don't have any notification that you can set up as a reminder and once they get your money they tell you that you have to use it in a certain way and only have access to it if you have a purchase over "x" amount of dollars. They are thieves basically.
Also don't forget that customer services will hang up on you after they think they answered your questions to the best of their ability. When you open a complaint on an against often they won't know who you spoke to because the previous agent did not log the call …. It is crazy!
Hello Chrystal,
We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
My box was extremely damaged upon arrival. The shoes were cut up into pieces! I was not happy I waisted money and threw away the shoes!
Hello Shannon,
We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I don't like the idea that I had to buy each month or call in. I got Covic and could not do anything. When I got better I was very tired. My daughter finally came to visit from out of State and she called you and I spoke on the call to cancel. I felt as though I had signed a contract that was too rigid and I was not satisfied with the product but I was not able to return in time.
Hello Shirley,
Thank you for sharing your experience regarding the monthly credit charge. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly to assist you.
Best,
Mary
This is the 2nd time I've ordered from you guys …my first order mever arrived and in my 2nd order I ordered a pair of shoes in which was supposed to be a size 9 and I received a size 11.And the pink pants ugh disgusted is saying it lightly. I want higher management to get in contact with me please ASAP. Thank you
Hello Anna,
Thank you for your review. We are sad to hear that you are not happy with our shipping time frame and quality. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.
Best,
Clark
I loved the shoes. The downside is there is such a small selection of shoes with heels under 4". The other downside for me is I have petite feet and there was too much room in the front of the shoe. My feet slide around, and by the end of the night, I have blisters. They are definitely made for wider, fatter feet. Yes, I ordered the correct size. 5.5 perfect length, imperfect fit.
Hello Katherine,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Niche,
Thank you for the feedback about your experience with the product size and membership. Your satisfaction is our priority and we would like to make things right, so a representative from our Member Services Team will contact you right away.
Best,
Allison