From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
After surgery, Had event to attend, needed to be comfortable. These shoes were like comfortably walking barefoot and they were gorgeous…not only were friends complimenting me, I started complimenting myself. Plus I received them in the mail very quick. Thanks
My experience has been ok, I feel like I am saving a little money compared to buying at an outlet with no membership. However, some of there products lack quality and has short term duration.
Hello Aisha,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's quality. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The guy was not nice I was not happy with the customer service
Hello Joanne,
We apologize that our service did not satisfy your expectations. Our Member Services Team will get in touch with you right away to help you further. Thanks!
Best,
Renz
Everything came all packaged nicely and had a fast delivery
Hello Aly,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you like our shipping
Best Regards,
Clark
I purchased shoes from show dazzle 6 months ago. I was then automatically a member without my knowledge or consent. I was charged $40 a month for 6 months without my knowledge. I bought one pair of shoes for $15 and ended up paying $200 in hidden fees. Please do not buy ANYTHING from this company they will steal from you.
Hello Rachel,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
Not good my shoes were perfect size but one feet was fitted than the other my birthday was ruined never got a chance to wear them
Hi Rosekatie,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
I placed my order. There were good prices. I wanted to try out the site. I bought 4 items, 2 days later it said my package shipped. I thought that was fast the site said it would be 7-10 days to receive so I was excited. I waited a week looked at the shipping it still said shipped. When I track the package on the shipping site, it said waiting on package from location. I waited a few days and it still said the same thing. I called and was told the shipping location is busy and doesn't update their site. I was confused because each place a package goes it should be scanned so that is the update. I was then told it should be to me by that Friday (which was 3 days from the day I called) and if it doesn't arrive call back and they will refund my order or re-ship. I waited over a week, called back and got the same answer about the shipping location but was given a longer time they have to get me the package. (10-15 days) So I asked for a re-ship. Well they didn't have the items I ordered in my size anymore and that the red-ship would still be long because the shipper was backed up. I said I'll wait one more week for the package. I went on the shipper website and tried to chat or call. It was not an option. (You can't talk to anyone) show dazzle couldn't even call them. I asked to cancel my membership since I didn't plan to go through this again. Waited a week, still didn't receive my package and called back to get my refund. I ordered on 4/26/22 and cancelled my order on 5/29/22. Never received the "shipped" package.
Hello Monique,
Thank you for writing a review! Your feedback about our shipping time frame and delivery is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
I placed my order via ShoeDazzle and upon the delivery attempt my items were stolen. I appreciate the assistance from customer service. Let's say I received my items and I've enjoyed wearing them.
It's been over 2 months and my shoes have not arrived and have been sitting across the country for weeks.
Hello Kerstin,
Thank you for leaving your feedback. Your feedback regarding our shipping. We have a good reputation for keeping our members pleased, and we want to retain it. We have a dedicated Member Services Team that is here to help you in any manner possible. Right now, someone will send you an email.
Best,
Clark
I still have not received my boots. The occasion I wanted them for has passed.
Hello Krista,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with shipping out orders. We will contact you shortly for further assistance.
Best,
Dean
There was a lot of back and forth regarding my order. Thankfully it was eventually resolved by the representative I reached out to via Instagram!
Hello Trish,
Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I love the variety of shoes along with the big sizes available.
Hello Angelina,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
The material the shoe is made with is on point. My shoes fit & feels great!
Hello Janice,
Thank you so much for your feedback and for sharing this with others that you like our product and quality! We are pleased to learn that we were able to meet your expectations for online buying.
Best,
Clark
Fit comfortable and a good deal for good quality shoes
Hello Brenda,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
These shoes were junk! My daughter had to changer her entire prom attire due to the pink shoes breaking as she was getting dressed. Absolutely awful shoes.
Love my New!
They are true to size, fit my expectations,
Just Perfectly!
Hello Regine,
Thank you so much for sharing your feedback regarding our products. We're glad you love your purchase. We always strive to provide our members with the best quality. Have a wonderful day!
Best,
Allison
I ordered 4 pair of shoes, which the shipment company said was delivered 3-4 days later. I looked, checked with neighbors and more. I even waited to see if I seen someone walk-in around with my shoes on. Finally I gave them a call to inform them that I really didn't receive my shoes. They sent them out again, and this time I received my shoes. Even though 1 pair of the shoes I had to change the color. I'm so satisfied with the prompt response and making sure my order was fulfilled.
Thanks
CBateman
Hello Creshelvett,
Thank you for sharing your great experience with us. Happy to hear that your concern was taken care of and that you are satisfied with the services we provided. Have a great day!
Best,
Renz
The sandals were poor quality. Smell of chemicals. Spray painted top to the sole in messy line. Chains look cheap on them. I did not even tried them on. I sent them back. I am still waiting for my reimbursement.
Hélène Girard
Hello Helene,
We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Not all the shoes I bought were the best quality. A pair of sandals hurt, and the tong material that wraps around the ankle for support it made small and pulls the foot front and between toe area hurts and makes the sandals look big and can't wear them unfortunately
Hello Sophie,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the quality of products you purchased from us. Our Member Services Team will contact you right away.
Best,
Allison
The process of ordering was easy to navigate. I absolutely love the purse!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Renate,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth