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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I had not did my skip the month and I was charged so I went on the website and made a purchase of the cargo pants for walking. Well, I am satisfied with the pants but along with the monthly purchase and the shipping I was also charged and extra fee of over 18 dollars. Not sure what that was for but will be cancelling my subscription. If anyone ever answers the phone.
This was first time using your service and it will be my last. Please cancel my order
Hello Vickey,
Thank you for your review. For assistance with the order cancelation, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I order two pairs i just got one the other one takes long
Hello María,
Thank you for your purchase. Our Member Services Team will contact you right away to assist with the delivery. Thanks!
Best,
Renz
Sis zapatos son los mejores y la calidad es excelente. Llevas años comprando y no me arrepiento. Gracias
Hello, Yesenia Marrero. Stunning! Thank you so much for your awesome feedback!
Best Regards, Adriana
So glad the shoes didn't cost much, the pic was very deceptive
Hello Karla,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The shoes look even better in person, and the fit was perfect
Hello Jocelyn,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing ShoeDazzle! Have a great day!
Best,
Mary
Happy with my order, good quality and very nice.
And also the latest in style. I love every single piece that i have ordered.
Thank you
Hello Merlin,
Thank you for trusting us to be your source for top-quality and great style products. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you.
Best,
Allison
Easy and faster I love my boots and the sale wow so chipper
Hello Anabel,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I love Shoedazzle!
The quality and design are amazing, prices are the best, and the shipping is very fast! I honestly love it, I recommend it to every friend for real.
Hello Liza,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
Love my shoes I should have gotten a size bigger but I actually love them next time I know to get a size up
Hello Demetria,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I absolutely love shoe Dazzle. I love everything I have received if there is a wrong I have no problem returning always fast shipping and great quality. It's a must to get shoes from Shoe Dazzle every month.
Hello Jacqueline,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
So classy and not too high! Pretty comfortable as long as you order a size down!
Hi Brianna,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Love all their products and their shipping time is very reliable
Hello Elvine,
We are glad you are enjoying our products and shipping process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I had a very rewarding experience with shoe dazzle. I made purchase, however I did not receive the items. I called and reported the matter and the person I spoke with treated me as a valuable customer and totally rectified the issue. I was very pleased at the end.
Hello Charlene,
Thank you for the wonderful review and for taking the time to share your awesome experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Thiers she's are very different and unique and you can come off very well especially when you are a vip member
Hello Jamilia,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Didn't like the fact that I had to pay for return label. Very poor quality shoes and bags.
Hi Fatema,
We appreciate your feedback about your shopping experience. Your feedback is important, and we would like to make things right. We will be emailing you right away for assistance.
Best,
Tina
I have tried to contact you but I have t received my package.
Hello Brittney,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you still haven't received your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I never received my order from shoe dazzle thank you
Hello Yolande,
Thank you for sharing your experience with the order that you have not received. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Once I contacted customer service, they were more than willing to resolve any issues I had and ensured my items were delivered on time. Its been a while since I ordered from shoedazzle but it feels like I never left!
Hello Simone,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Great! Always satisfied with the prices, quality of the product.
Hi Tonya,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Heather,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz