business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
grey star
grey star
grey star
grey star
grey star

Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Angela I.
Unfollow Angela I.
Send Message
Share Review
Report Review

Good sale!
August 9, 2022

Easy to order online. Received my order quickly! Great experience!

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angela,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Canada
1 review
0 helpful votes
Follow Vanessa B.
Unfollow Vanessa B.
Send Message
Share Review
Report Review

Great!
August 9, 2022

The customer service is great, called to inquire about something and the guy was really helpful.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Vanessa,

Thank you for your inspiring review and for sharing this with others. It feels good that our members appreciate the effort that we put into making sure we provide the best services!

Best Regards,
Clark

Ohio
2 reviews
0 helpful votes
Follow VaLinda Q.
Unfollow VaLinda Q.
Send Message
Share Review
Report Review

Shoedazzle experience
August 9, 2022

I had an account for about a year or so. Finally cancelled it because there was barely anything that was my style. I think I may have bought about 8-10 pairs of boots/booties.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello VaLinda,

Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our style selection. We value you as a customer and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Wisconsin
1 review
0 helpful votes
Follow Alisha A.
Unfollow Alisha A.
Send Message
Share Review
Report Review

I have never had an issue, my items always arrive on time as described with all items inside!

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Alisha,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

North Carolina
1 review
0 helpful votes
Follow Della B.
Unfollow Della B.
Send Message
Share Review
Report Review

Satisfied Mama
August 9, 2022

Ordered, but lifting jeans, they fit perfect, rounded my but and everything. The little white and gold sandals, really set the look off, one satisfied mama.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Della,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Tina

Texas
1 review
0 helpful votes
Follow Liz W.
Unfollow Liz W.
Send Message
Share Review
Report Review

It was easy to look for what I wanted on the website and loved the speedy delivery.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Liz,

On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!

Best regards,
Chad

North Carolina
2 reviews
7 helpful votes
Follow Christy M.
Unfollow Christy M.
Send Message
Share Review
Report Review

Charge you even when you cancel
August 9, 2022

Avoid, a total scam with crap products like every other auto charge company. If they had anything worth buying they would not try to force you to purchase every month.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Christy,

Thank you for taking the time to leave a review. Your feedback about the monthly member credit and VIP membership are important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

California
1 review
0 helpful votes
Follow Cherie W.
Unfollow Cherie W.
Send Message
Share Review
Report Review

The shoes are just bad!
August 9, 2022

The rhinestone sandals don't stay wrapped around my ankles, they fall down. I actually had to tape them. The black sandals are very uncomfortable, the green heels are too small so I couldn't wear those too the concert in Vegas.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cherie,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shoes and sandals. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Canada
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Send Message
Share Review
Report Review

Unfortunate
August 9, 2022

Was really looking forward to this order but the shoes were too big and the did not like the material of the pants. Sent back over a week ago but haven't heard back yet

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elizabeth,

Thank you for sharing your experience with the material and size of the item you ordered. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Virginia
1 review
0 helpful votes
Follow Lenore V.
Unfollow Lenore V.
Send Message
Share Review
Report Review

Review
August 9, 2022

I absolutely love the shoes that I have purchased from shoe dazzle. The shipping time is amazing.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Lenore,

Thank you for your wonderful feedback! We're very glad that you love the items that you received.  We love being able to provide the products that our members seek and we really appreciate the time you spent sharing your experience. Have a great day!

Best,
Kim

Alabama
2 reviews
0 helpful votes
Follow Patricia R.
Unfollow Patricia R.
Send Message
Share Review
Report Review

Captivating
August 9, 2022

The shoes that I have ordered I absolutely love but a lot of my choices are on the waiting list that sucks I think that your biggest sellers are the larger sizes you might want to consider that

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Patricia,

We appreciate the feedback you shared regarding the selections we have. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Kansas
1 review
0 helpful votes
Follow Valerie K.
Unfollow Valerie K.
Send Message
Share Review
Report Review

Very pleased
August 9, 2022

I have been looking for some comfortable and yet sexy kitten heel boots, I finally found them through Shoedazzle. You all never disappoint. So excited to wear them!

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Valerie,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Allison

Michigan
1 review
0 helpful votes
Follow Ann U.
Unfollow Ann U.
Send Message
Share Review
Report Review

Small size
August 9, 2022

I requested a bigger size but was sent my regular size. I gifted the shoes

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ann,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Texas
1 review
0 helpful votes
Follow Angel W.
Unfollow Angel W.
Send Message
Share Review
Report Review

My shoes are so amazing
August 9, 2022

My shoes got to me really fest the services was amazing

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Angel,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. For further assistance, our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Florida
1 review
0 helpful votes
Follow Nic O.
Unfollow Nic O.
Send Message
Share Review
Report Review

It all looks the same
August 9, 2022

There isn't much variety when it comes to style and a low selection for tall people. The sandles and sneakers are mostly similar in different colors, and the cutest heels are 4" high or taller/platforms. I'm a 5'7,36-year-old, mother of 2... I want cute/sexy sandals with a 2-2.5" heel. I pay for credits but then the selection isn't worth the $39 so I skip the month; or the shoes go on sale (no complaint there!), but now they cost less than the monthly credit, so I end up spending more money from my wallet instead of using my VIP credits. Once my credits are used up I plan to cancel the account.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Nicole,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Canada
1 review
0 helpful votes
Follow Nekeisha C.
Unfollow Nekeisha C.
Send Message
Share Review
Report Review

Very helpful customer service
August 9, 2022

Customer service was helpful and made an exception for a return.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Nekeisha,

We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Tina

Florida
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Send Message
Share Review
Report Review

Bad service
August 9, 2022

I returned 2 items and I have yet to receive refund for my purchase. Customer service rep was not assist

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Karen,

Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Florida
1 review
0 helpful votes
Follow Maria C.
Unfollow Maria C.
Send Message
Share Review
Report Review

Great shoes. Live them!
August 9, 2022

I love buying shoes and it's so much better when you receive your shoes and they fit beautifully.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Maria,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Massachusetts
1 review
0 helpful votes
Follow Plamena D.
Unfollow Plamena D.
Send Message
Share Review
Report Review

Great Value and fast delivery
August 9, 2022

Always tons to chose from. Great prices and fast delivery.

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Plamena,

We're glad you enjoy our delivery process! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

New Jersey
1 review
0 helpful votes
Follow Ivori Y.
Unfollow Ivori Y.
Send Message
Share Review
Report Review

I love your website
August 9, 2022

Love it love it love it. I have no complaints. I don't go anywhere else for shoes

Date of experience: August 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Ivori,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad