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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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J'ai demandé une annulation de mon adhésion VIP, la personne qui m'a écrit via chat a dit que tout étais annulé et vous avez pris le montant sur ma carte de crédit pareil.
Service frauduleux et irrespectueux….
Très déçue et je ne recommanderai pas votre site c'est certain…
A few things hard to locate the skip the month link at first had to go through multiple other links and pages to get to it. I liked 2 our of 3 pairs and the one I didn't was fit but an amazingly cute boot. Overall happy so far.
Hello Zina,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Loves you dazzle prices are great as a VIP member I get so many shoes for size great prices and they all fit so well. Plus receiving my package is very quick
Hello Sarah,
Thank you for the great feedback on our products! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at an affordable price!
Best,
Mary
They have amazing customer service! I've been a member for a few years now. I enjoy the updates on the new items and of course the prices are great! I had one issue before and customer service picked up, listened to the issue and resolved it same day! I'll definitely shop again & I always let ppl know where I got them from when complimented!
Hi Candice,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
Couldn't ask for a better outcome had 3 credits i was able to all 3 at the same time paid 1$ something for 3 products that it's unbelievable amazing
Hi Edileusa,
Thank you so much for your awesome feedback regarding the member credit usage! We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!
Best,
Kim
Had fun scrolling through the line up of shoes. Ordered some I wanted and got them at a great price. I am very happy with that shopping experience/
Hello Catherine,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes are great but I purchased them for a vacation 3 weeks in advance and the shoes arrived after I left for vacation.
Hello Heidi,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I just received my first pair of heels and I love them. They were budget friendly and the style is everything!
Hi Jaelyn,
Thank you for your amazing feedback! We're glad that you love the style of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Quick shipping and great products for fabulous prices
Hello Michelle,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
I love shoe Dazzle I got these Beautiful sandals with rhinestones on then for my Brothers wedding they look so much better then the picture I love them they were fast and amazing packaging they arrived safe.
Hi Angel,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Tina
Last shipment never showed and after a few weeks of it saying it shipped I reached out and was told it had been returned was out of stock., so they would refund my money. I was like I don't want you to refund because it was during the 50% sale and so it wouldn't even be enough to buy a pair of shoes. They promised to honor the promotion the next time I ordered, refunded my money and I will not have a minimum charge for shipping. I am cool with that.
Hello Kristi,
Thank you for the overall feedback about ShoeDazzle It has been a pleasure doing business with you! Hope to hear more from you in the future!
Best,
Mary
The sizing and quality of shoes are terrible. I had to size up two sizes in one pair of shoes. The shoes used to be great quality, now they fee cheap and are cut very small. I'm not holy with show dazzle now. I used to live their style and quality years ago.
Hello Adrienne,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing and quality of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The shoes fit perfect and are so beautiful! I will suggest to all of my family and friends to check these shoe choices and wonderful prices also!
Hello Kelly,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Always pleasant people at the other end the merchandise arrive quickly and products are great!
Hello Karen,
We are glad that you are satisfied with the products and services we provide. Rest assured that we will continue providing the best shopping experience. Hope to hear more from you in the future!
Best,
Allison
Shoe Dazzle makes their customers very happy- they are are helpful and kind
Hello Jose,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
It would be nice to get a reminder when your monthly subscription fee is about to be billed on your credit card. Other than that ShoeDazzle is fantastic. Great variety!
Hello Pamela,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and the monthly member credit is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I didn't know they sold Childrens clothes! Everything I ordered for my children was great, the fit, quality, and style were all amazing!
Hello Rebekah,
Thank you for trusting us to be your source for top-quality items and great styles. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you.
Best,
Allison
Been purchasing from shoedazzle for years and have always loved its products.
Hello Elmy,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
The shipping company seems to have lost my packages
Hello Angella,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Always a pleasant experience shopping on this site. I'm definitely one for sales & there's always a great sale.
Hi DeAndrea,
Thank you for your amazing feedback! We're glad that you love the style of the items that you purchased! We are very happy that you have had a wonderful shopping experience with us. Have a great day!
Best,
Kim
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Bonjour Mia,
Merci d'avoir écrit une critique! Nous aimerions vous aider davantage avec votre préoccupation concernant la charge. Notre équipe des services aux membres vous enverra un e-mail immédiatement.
Meilleur,
Dean