business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
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Canada
1 review
0 helpful votes
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Verry bad service
August 10, 2022

J'ai demandé une annulation de mon adhésion VIP, la personne qui m'a écrit via chat a dit que tout étais annulé et vous avez pris le montant sur ma carte de crédit pareil.
Service frauduleux et irrespectueux….
Très déçue et je ne recommanderai pas votre site c'est certain…

Date of experience: August 10, 2022
Jennifer M. Shoedazzle Rep
over a year old

Bonjour Mia,

Merci d'avoir écrit une critique! Nous aimerions vous aider davantage avec votre préoccupation concernant la charge. Notre équipe des services aux membres vous enverra un e-mail immédiatement.

Meilleur,
Dean

Florida
1 review
0 helpful votes
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Not bad at all
August 9, 2022

A few things hard to locate the skip the month link at first had to go through multiple other links and pages to get to it. I liked 2 our of 3 pairs and the one I didn't was fit but an amazingly cute boot. Overall happy so far.

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Zina,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

California
1 review
0 helpful votes
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Loves you dazzle prices are great as a VIP member I get so many shoes for size great prices and they all fit so well. Plus receiving my package is very quick

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Sarah,

Thank you for the great feedback on our products! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at an affordable price!

Best,
Mary

Georgia
1 review
0 helpful votes
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Great customer service
August 9, 2022

They have amazing customer service! I've been a member for a few years now. I enjoy the updates on the new items and of course the prices are great! I had one issue before and customer service picked up, listened to the issue and resolved it same day! I'll definitely shop again & I always let ppl know where I got them from when complimented!

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Candice,

Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!

Best,
Tina

Connecticut
1 review
0 helpful votes
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Fit to perfection
August 9, 2022

Couldn't ask for a better outcome had 3 credits i was able to all 3 at the same time paid 1$ something for 3 products that it's unbelievable amazing

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Edileusa,

Thank you so much for your awesome feedback regarding the member credit usage! We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!

Best,
Kim

South Carolina
1 review
0 helpful votes
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Great purchase!
August 9, 2022

Had fun scrolling through the line up of shoes. Ordered some I wanted and got them at a great price. I am very happy with that shopping experience/

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Catherine,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Connecticut
1 review
0 helpful votes
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The shoes are great but I purchased them for a vacation 3 weeks in advance and the shoes arrived after I left for vacation.

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Heidi,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Hawaii
1 review
0 helpful votes
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I love it
August 9, 2022

I just received my first pair of heels and I love them. They were budget friendly and the style is everything!

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Jaelyn,

Thank you for your amazing feedback! We're glad that you love the style of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

Canada
2 reviews
0 helpful votes
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Gorgeous shoes
August 9, 2022

Quick shipping and great products for fabulous prices

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Michelle,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Michigan
1 review
0 helpful votes
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Love it
August 9, 2022

I love shoe Dazzle I got these Beautiful sandals with rhinestones on then for my Brothers wedding they look so much better then the picture I love them they were fast and amazing packaging they arrived safe.

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi Angel,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!

Best,
Tina

Oregon
8 reviews
80 helpful votes
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Last shipment never showed and after a few weeks of it saying it shipped I reached out and was told it had been returned was out of stock., so they would refund my money. I was like I don't want you to refund because it was during the 50% sale and so it wouldn't even be enough to buy a pair of shoes. They promised to honor the promotion the next time I ordered, refunded my money and I will not have a minimum charge for shipping. I am cool with that.

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kristi,

Thank you for the overall feedback about ShoeDazzle It has been a pleasure doing business with you! Hope to hear more from you in the future!

Best,
Mary

Maryland
1 review
0 helpful votes
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Sizing way off
August 9, 2022

The sizing and quality of shoes are terrible. I had to size up two sizes in one pair of shoes. The shoes used to be great quality, now they fee cheap and are cut very small. I'm not holy with show dazzle now. I used to live their style and quality years ago.

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Adrienne,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the sizing and quality of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Florida
1 review
0 helpful votes
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The shoes are awesome!
August 9, 2022

The shoes fit perfect and are so beautiful! I will suggest to all of my family and friends to check these shoe choices and wonderful prices also!

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Kelly,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Canada
1 review
0 helpful votes
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Great experience
August 9, 2022

Always pleasant people at the other end the merchandise arrive quickly and products are great!

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Karen,

We are glad that you are satisfied with the products and services we provide. Rest assured that we will continue providing the best shopping experience. Hope to hear more from you in the future!

Best,
Allison

Illinois
1 review
0 helpful votes
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Good Company
August 9, 2022

Shoe Dazzle makes their customers very happy- they are are helpful and kind

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Jose,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Subscription Fees
August 9, 2022

It would be nice to get a reminder when your monthly subscription fee is about to be billed on your credit card. Other than that ShoeDazzle is fantastic. Great variety!

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Pamela,

Thank you for taking the time to leave a review. Your feedback about the VIP membership and the monthly member credit is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Mississippi
1 review
0 helpful votes
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Great clothes!
August 9, 2022

I didn't know they sold Childrens clothes! Everything I ordered for my children was great, the fit, quality, and style were all amazing!

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Rebekah,

Thank you for trusting us to be your source for top-quality items and great styles. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you.

Best,
Allison

California
1 review
0 helpful votes
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Max Satisfaction
August 9, 2022

Been purchasing from shoedazzle for years and have always loved its products.

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Elmy,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Georgia
1 review
0 helpful votes
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I have not received my order
August 9, 2022

The shipping company seems to have lost my packages

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hello Angella,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Missouri
1 review
0 helpful votes
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Always something cute to find
August 9, 2022

Always a pleasant experience shopping on this site. I'm definitely one for sales & there's always a great sale.

Date of experience: August 9, 2022
Jennifer M. Shoedazzle Rep
over a year old

Hi DeAndrea,

Thank you for your amazing feedback! We're glad that you love the style of the items that you purchased! We are very happy that you have had a wonderful shopping experience with us. Have a great day!

Best,
Kim