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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Had to change my whole outfit because of not getting my order to me.
I ordered size 5.5 and got 7.5, the sale slip says 5.5 however shoebox and shoes indicate 7.5. They are about 2 sizes too big.
Hello Erika,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I never received my shoes- this is the 2nd time ive ordered and never gotten them
Hello Brenna,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
The purse arrived soon after ordering. Love the color and size. A fun addition to any outfit received many compliments first time wearing
Hello Aldith,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I always enjoy ordering from this site. I get my purchase within the estimated time. And I love the deals they be having
Hello Arnetta,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Always I am very surprised for those Shoes, Booties, Sandals they are amazing Beautiful. They are comfortable, combined with any Clothes. I am very happy with my collection.
Hello Marcia,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. For further assistance, our Member Services Team will get in touch with you right away.
Best,
Renz
So far I have love shoedazzle. I find my shoe size and width on the boots. So far so good.
Hello Dora,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Beautiful shoes, however the last 2 times I've tried to purchase, the order was randomly canceled and then my order never came. I'll stick to ordering from my better site which I won't disclose the name, but ITS ON TIME EVERY TIME!
Hello Misha,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your orders. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Everything was as expected. Will be making more purchases…….
Hello Carol,
This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review!
Best,
Mary
I really love shoedazzle shoes. Very comfy stylish and reliable.
Hello Tsegereda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. For further assistance, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I bought the shoes because I have a dress that has a background color of dusty pink and they looked like they would match perfectly. Well when I got my shoes and open the box there were these bright bright bubble gum pink shoes staring back at me. They are so bright that I had to throw the lid back on so the brightness wouldn't damage my eyes.
I ran and got my phone to show my friend that those were not the color I ordered but thats the only color pink they show now. I know when I ordered them the ones on the internet were not the same as the ones they display now. I actually love the shoes, they are probably my favorite. The fit is perfect and since they don't show a different color than the ones I have I am keeping them but I wont wear out anywhere as I am sure they will get all the attention.
Hello Michelle,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The wrong size shoe was sent to me. The correct box size 12 but size 8 boot.
Hello Tanya,
Thanks for sending your review! Your feedback about the order you received is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I like my boots, I just don't like the VIP charging my credit card every month, so I didn't opt in and I paid full price for my product.
Hello Laura,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Shoes purchased looked absolutely beautiful and the fit was perfect.
Hello Wanda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
The processing took longer than normal that was a little off putting.
Hello Marla,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Half the shipment didn't get delivered and no one knows why it was returned. I got an email saying MY RETURN was successful when I never received my shoes to begin with!
Hello Mayra,
Thank you for your purchase. For assistance with the delivery, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Quick, easy and fast. Very nice product. Just what I was looking for, can't wait to wear them out!
Hello Candace,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Awesome customer! I needed assistance with returning some item but couldn't locate my shipping label. Call support and received impeccable service
Hello Towatha,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Shoe Dazzle gives you the cutest shoes at the best prices- always having sales and discounts for VIPs. Their selection variety is extensive and changes often enough to keep things interesting but your favorites stay long enough that if you're on the fence about an item, it's generally still there when you decide to go back and get it.
Hello Ariel,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
No complaints good overall customer service experience throughout the year that I've seen you and you all keep up the good work!
Hello Tedra,
Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Collette,
Thank you for your honest feedback and for informing us that the order you placed was delivered to the incorrect address. Our Member Services Team will get in touch with you right away.
Best,
Renz