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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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My experience was quick and easy. My shoes were on sale and I was able to use my credits which I love. They were shipped quickly and received with no issues. The shoes are also great quality for the price I paid.
At first I was skeptical using the platform, but the whole process was smooth, delivery was fast and I got updates about everything. And the boots? High quality, top tier
Hello Iesha,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
This was my first time purchasing shoes online so I wasn't sure how it would turn out. The quality of the shoes was really good but since I have been wearing size 6 1/2 my whole life I just assumed ordering this size they would fit but unfortunately they are too tight to where I can't wear socks with them. If I purchase again from Shoe Dazzle I'll probably go up a half size to play it safe.
Hello Mary Ann,
Thank you for your honest review. We appreciate the feedback you shared regarding the fit of the items we have. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I returned my shoes the next day due to being too narrow. I had to contact shoedazzle 3 times to get a refund which took almost a month. Finally recieve refund minus 10.00.
Hello Candee,
Thank you for sharing your experience with the refund of the items you returned. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
For the most part I loved the shoe selections on the site. Secondly all my shoes are perfect. So happy with my decision to shop with you guys..
Hello Winoa,
Thank you so much for sharing your feedback regarding the products we offer. We're glad you love your purchase. We always strive to provide our members with the best styles. Have a fantastic day!
Best,
Allison
Shoe Dazzle is my go to shoe store. (My husband & closet would agree). Granted, I don't love every pair of shoes, but I'm a fan. Would I recommend? Yep. Will I continue to purchase? Yep. Although, I don't know how to feel about the black boxes over the pink.
Hello Lakisha,
Thank you so much for loving our brand! We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I was skeptical of ordering another pair of shoes from you guys again because when I did I signed up for the VIP membership and when I got my Box it was torn. So I canceled the membership. Then I ordered another pair a couple months later. The box looked like it was sat on.
Hello Skyla,
Thank you for writing a review! We value your feedback on the package you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Also I was double charged after purchase. But spoke to customer service who said it will be refunded and explained why I was double charged. Said I'm on VIP which I'm not aware. So told him to kindly cancel as I need all my refund back thanks.
Hello Gloria,
Thank you for taking the time to leave a review and your feedback about our products and VIP program is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I have been a customer for a few years now. I enjoy receiving those pink boxes! I haven't had any issues with my orders at this time.
Hello Tametra,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Love this site everything comes nicely packaged and just as described in the picture. Sizing is accurate with every pair I have received. I also enjoy that if I make a purchase within the first 5 days of the month I am not charged the membership fee.
Hi Kennita,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
I plan to discontinue my VIP membership. I'm not happy with ANY of the shoes I have purchase in the last few months which is why I have not written any reviews. These shoes were not made for full figured women. Even the wide width shoes are very uncomfortable.
No since in wasting money on shoes i'll probably never wear again. Each pair I purchased I ended up giving to a charity. I figured a person in need would appreciate them more than I would. The quality has gone down a lot since ShoeDazzle was first opened and I am not happy.
Time to discontinue the membership.
Hello Daydrian,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I love my shoes. I never have a problem with getting my orders fast. My shopping experience is always pleasant. Easy to shop and easy to order.
Hello Yaunika,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
Every time I'm sent a package it's always sent to the pharmacy and I can never go there and pick it up because I don't like the pharmacy or the pharmacist or the staff there and so I didn't want to go to the pharmacist at the pharmacy I would rather have the package delivered to my house at my doorstep
Hello Anne,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I minus 1 star because i have tried numerous times to order from them and my card kept declining. It was until i got a new card from another bank the payment went through. I do blame shoe dazzle for this however, their shies are good quality and last me years before it reaps.
Hello Annicia,
Thank you for sharing your experience of purchasing our products using your credit card. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Beautiful iridescent shoes. They go with so many different outfits. Beautiful.
Hello Jamye,
We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Awesome! Shoes arrived when promised. Great shopping experience.
Hello LaShawn,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
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Hello William,
Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I recommend. The shoes are sexy & cute. The pricing are good. The shipping is fast too.
Hello Annie,
Thank you so much for sharing your feedback regarding the products and services we provide. We're glad you love your purchase. We always strive to provide our members with the best styles at an affordable price. Have a great day!
Best,
Allison
Love my shoes and the specials that goes on for us shoe fans. I love boots and I live in Florida lol.
Hello Linda,
Thank you for the positive feedback! We are happy to know that you love our products! Hope to hear more from you in the future!
Best,
Allison
I bought the wrong size. The agent assisted me in exchanging the item for another one in the right size.
Hello Mary,
Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Toya,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina