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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I had no problem with placing my orders. I'v noticed that lately orders are taking longer than usual to be delivered. Especially the last order I placed.
I love shopping with shoedazzle. They've always been a go to for my shoes. I'm forever a loyal customer!
Hello Brittany,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Thank you!
Best,
Mary
The shoes I purchased were breathtaking They were perfect with my outfit. The shoe was very comfortable and easy to walk in. 10 out of 10
Hello Brittany,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Hello Omoshalewa,
We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Purchasing the shoes was a breeze. The part I did not like was the fact that I got a notification that my shoes would arrive in 2-3 business days. I finally received them 5-6 business days and that was not what I was originally promised. I would buy more shoes again but tell your customers to not expect them in 2-3 business as a matter of practice.
Hello Jennifer,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I placed an order in September 6th, shipping was quoted to take 5-7 business days. Today is the 19th and still nothing. It didn't even ship until September 14th! And then a few days after it shipped I got an email that it would be delivered on Saturday (17th)…well guess what, it was not. So by Sunday night at 11pm with still no delivery I checked the tracking number again, and…IT STILL HAS NOT EVEN LEFT THE FACILITY IN CALIFORNIA! Wtf is going on? Absolutely no reason it should take this long. Once it finally arrives I am cancelling my membership with shoedazzle. I've been wanting to cancel for a long time now and this has finally been the last straw. Clearly this company is drowning.
Hello Tiffany,
Thank you for your purchase. For assistance with your shipping concern, our Member Services Team will get in touch with you right away.
Best,
Renz
This is my first time buying clothing with you guys I have bought shoes before and I have to say I'm not happy at all. I bought the shirt size small and I'm a little chubby so that's why I didn't get the extra small. When my pink shirt and shoulder pads arrived it looked extremely big. I tried it on with a t-shirt that I had with me at the time and even with a t-shirt underneath was very big. It does not look anything like the picture.
I will give two stars just because I like the color and that was true too the picture but for the rest I can actually say it's very mediocre
Hello Vanessa,
Thank you for sharing your experience with the items that you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The return process is not easy to navigate anymore. I could only return one pair of shoes. It would have been risky to send the second pair back with a note on the return slip. I was afraid I would not be reimbursed for the second pair.
Hello Johannah,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our return process. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
It came sooner than I expected and the shoes are stunning and surprisingly comfy. I did a 7 hour shift in them, walking around and standing for 7 hours. I got a lot of compliments.
Hello Lindsie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I enjoy every purchase, very accurate and they are quick to help.
Hello Rebecca,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Order took long time to come and shoes did not fit me
Hello Alanna,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shoes and delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Cute comfy and stylish. But I am always satisfied when buying from the site, never returned anytime bought
Hi Dionnah,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I ordered a sandal and a high heeled boot. Both are Very comfortable.
Hello Maymay,
It’s great to read your feedback about your purchase and we appreciate you taking the time to share your positive experience. We aim to provide the best products for every member!
Best,
Allison
My package has been stuck at the same facility for exactly 14 days today. There has been no progress and no assistance from customer service
Hello Sandra,
Thank you for your purchase. For assistance with your shipping concern, our Member Services Team will get in touch with you right away.
Best,
Renz
Great company with great line of products. It would be nice to have better rewards.
Hello Christopher,
Thank you for sharing your experience with our products and the rewards we provide online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My items came quickly and they are absolutely beautiful
Hello Robbie,
Thank you for leaving a review. We are happy to know that you are satisfied. We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Love the shoes and love dazzle have always had a great shopping and customer service experience!
Hello Victor,'
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I was walking and my sandal almost broken my ankle and the sandal broke immediately poor quality and dangerous, I like the designs but they are poor quality they seem to break with every step I take. I wish they had a guarantee. Thank you! And I pay for years the VIP sad
Hello Lili,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our sandals. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
It has been an okay experience but a lot of the times I forget to skip the month and they take the money out of my account. When I go on the website to buy something using the credits they already took out of my account, most of the times I am not able to use them because of the different amounts of the shoes so they expect me to pay for those on top of having credits there which is just money sitting there.
Hello Claudia,
Thank you for your review. Our Member Services Team will get in touch with you right away to assist you with your Member Credit usage concern.
Best,
Renz
I love ShoeDazzle. I have been an avid shopper there for a few years now. I love the quality and the price and the fast shipping. My only recommendation would be to update the website so that when you click on item you want to look at, then go back to the main browsing screen, that it takes you back to where you left off, and not all the way to the top of the list and you have to find your place again - that is quite annoying :/
Hello Melissa,
Thank you for taking the time to write a review on the products and services we offer! We'd be delighted to help you further with your concern about the website. Our Member Services Team will reach out to you right away.
Best,
Allison
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Karon,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad