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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Love all purchases. Lovely shoes that will compliment my style choices.
Hi Angela,
Thank you so much for your awesome feedback about the quality of the items that you purchased. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!
Best,
Kim
Site is very user friendly but am not Able to get my size for items I wish to purchase at times.
Need to add more colors in jeans pants. I love the jeans and they fit well and last a long time
Hello Leketa,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I love that my packages come in timely manner
I also love that the packages come in tact and I also love that the boots Tanners booties sandals all come in their original packaging
Hello Irene,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members. Hope to hear more from you in the future!
Best,
Allison
The order arrived two days after the promised and anticipated date, but the items in the order were fine.
Hello R. D.,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I asked how to return shoes and he told me nothing about returning treturning them or how to shift them or with what kind of package
Hello Tommie,
It is with great regret that we received your feedback regarding our return policy. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Amazing. I will be a repeat and loyal customer that have and will continue to refer this site with family and friends
Hi Tammy,
Thank you for such a wonderful review! We always strive to set a standard with our service and quality. We are so glad to know that you are satisfied!
Best,
Tina
They were light and beautiful. Very comfortable to wear. Got lots of compliments!
Hello Phoebe,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Hi Jaja,
Thank you so much for your awesome feedback regarding our products! We are very happy that you have had a wonderful shopping experience with us. Have a great day!
Best,
Kim
The order was fast and easy. My items came as expected and of high quality. They true to sizes
Hello Blessing,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a fabulous day!
Best regards,
Chad
I'm always satisfied with my purchases. I've been a customer for years now and have purchased heels, boots, sandals, purses and have never been disappointed.
Hello Luz,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Easy to order and receive! I love the amount of choices. Prices are great.
Hello Christine,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Ordering was easy. Order arrived on time. Packaging was great. Item was not wrinkled.
Hello Katherine,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Customer service was excellent, and I will buy their bedroom slippers again.
Hi Cathy,
Thank you so much for your awesome feedback regarding your experience with our Member Services Team! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a great day!
Best,
Kim
Need more styles with heels 2 - 21/2 "
Am going to have to go somewhere else.
Can no longer wear high heels or heavy treads.
Hello Ramona,
Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
I received the shoes which was large for me, I could easily returned It and got the refund.
Hello Farnaz,
ShoeDazzle would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. Hope to hear more from you in the future!
Best,
Mary
I had been a member of shoedazzle for years now and i love them i have so many people that ask me: where do you get your shoes and i smile and say shoedazzle girl " lol
Hello Latoiya,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction on all products and services you purchase from us. Hope to hear more from you in the future!
Best,
Mary
Always good prices and I love their products the shoes are always good quality
Hi Artimeshia,
Thank you for your amazing feedback! We're glad that you love the style and the quality of the items that you purchased. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
I received a notification that my order had been delivered and it was not delivered.
Hello Katy,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Pleased as always. Shoedazzle always satisfies. Love them.
Hi Demetrice,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Manon,
Thank you for your review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz