On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
We monitor reviews for authenticity
Called customer service for an exchanged that was never processed. The rep quickly gave me my options and was even able to see what I had in my basket. She asked me if thats what I wanted and quickly sent the exchanged item to me. I refer all my shoe loving friends to Shoedazzle not only for the quality but also becase the customer service is fas and reliable.
All my items was here on time they fit perfectly thanks
Hello Nikole,
Thank you for the great feedback on the delivery of the products you ordered. It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at ShoeDazzle.
Best,
Mary
Son una belleza de calzado y buena calidad y muy finos. Yo no les daría un 10 les daría un mil por su buena atención y excelente calidad de productos. Súper recomendados
Hola Olga,
¡En nombre de nosotros en ShoeDazzle, nos gustaría agradecerle por compartir esta increíble revisión de nuestros productos y servicios! Estamos encantados de que haya disfrutado de su experiencia de compra con nosotros. Compartiremos sus comentarios con nuestro equipo. ¡Tenga un dia fabuloso!
Saludos,
Chad
Shoes were true to size and order was delivered very quickly.
Hi Charlee,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I live all their shoes they're super cute. They aren't all that expensive. I have bought about 10 pairs of shoes and some outfits from here.
Hello Jamie,
Thank you for sharing your feedback. We're so glad that everything worked out for you. At ShoeDazzle, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
Then I had to use the credit and of course the shoes are priced in a way that you have to buy more and pat more beyond your credit in order to use it. Not shopping here qgain6
Hello Natalie,
Thank you for taking the time to leave a review and your feedback about our email reminders is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I order many shoes from this site and I am receiving shoes that don't last long and that they start to come apart from the sole and ball of the shoe. I don't wear the same shoe more than once a month. Not even that much. They mostly sit in my closet. When I want to wear them I'm not expecting to see them separating from the bottom. The selection of shoes are not appealing to me like they were when I first started ordering. I have credits to buy shoes and not clothes. The clothes are overprice because Shein have a larger and better selection for less. The shoe credit amount was raised because? The shoes are starting to suck. I love stilettos with platforms and I don't see nothing appealing anymore. Thank You for allowing me to vent. I been unhappy for a couple of years
Hello Tobey,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products, selection, and prices. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
It just seems like when I order shoes from Shoe Dazzle, I am always returning them because they are not what I expected. Sometimes it makes me not want to order anymore shoes from this company.
Hello Letitia,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Judy,
It is our desire to keep you satisfied with our services, unique styles, and great quality products at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Allison
Since I found Shoedazzle my shoe troubles are over. They have unique pieces at very affordable cost and I was nervous that when I ordered I wouldn't get the quality but that first order was just the beginning of many to come. I got my item in less than 2 weeks, surprisingly, as I thought I would take a long time. I was pleased with the cost, quality and delivery time as well as the small token that came with it (discounted food shopping card). Thank you Shoedazzle for making my first experience so wonderful that has me pleased to spend my money.
Hello Simone,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Receiving the package was good, I wore my heels for the second time and my heal is leaning/broke on the right heel. I am so upset
Hello Kiara,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the quality of your shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Good products and reasonable price delivery was on time
Hi Barenda,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
I always find great items! Cute boots! Alway great clothes and shoes to go with all my everyday outing and parties!
Hello Wendy,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Reasonable prices, great sales and stylish shoes. The customer service is responsive and very nice.
Hello Lynn,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
I had 2 experiences in a row where the items I ordered were not delivered to me at the address I gave and "disappeared" and had to be re-shipped. A lot of back and forth between ShoeDazzle and the 3rd party shipping company left me w/ a sour taste in my mouth.:-( However they had been giving decent service in the past, hence my somewhat dissatisfied rating.
Hello Reah,
Thank you for sharing your experience with your orders. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Lynn,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I loved Everything about the entire process, from ordering to delivery. The value, quality, sizing. It is an amazing experience.
Hello Shamilah,
We are so glad that everything worked out for you. We here at ShoeDazzle do our best to provide great products and services to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
After 5 months of purchasing boots, shoes, slippers and some earrings- well I also skipped 2 months. I'm very satisfied with my all that I've purchased.
Hello Lagritta,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I bought these shoes for a wedding I was in. By the time I walked down the isle, the strap broke and I was no longer able to wear them. It was a waste of my $17.00+.
Hello Whitley,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Easy ordering great prices latest styles fun experience
Hello Candace,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Takela,
Thank you for the kind words that you said about your shopping experience with us. We're glad that you have a wonderful experience with our Member Services Team. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Have a great day!
Best,
Kim