business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
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Austria
3 reviews
0 helpful votes
Follow Amber F.
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My experience with the design team and the business manager assigned to me was fabulous! I was so happy to get my order out and received it. Thanks again. Will be sure to use your company for other orders in the further.

Date of experience: October 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Amber,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Maryland
1 review
0 helpful votes
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I love all their
October 10, 2022

I love all the shoes I bought, look exactly like displayed pictures and true to size

Date of experience: October 10, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Varoline,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Maryland
1 review
0 helpful votes
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My experience with Shoedazzle!
October 9, 2022

I like the option to create an account and to be able to earn points and discounts. My order arrived on time, my size was a perfect fit. I had no problem skipping month to month when I can't fit ordering in my monthly budget. Satisficed customer here. I recommend Shoedazzle to all interested across the world.

Respectfully,

Date of experience: October 9, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Natalie,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Utah
1 review
0 helpful votes
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I bought five pairs of shoes. I live on the road helping veterans, it took forever to get my package. So I had it pre-approved that if it was forwarded then they would refund my money and they did not. After I did everything they told me they would do. I asked him to go to the recording because it was recorded message that approved it before I paid for the shipping which was not cheap. And they still refused. So I will never shop here again.
I'm tired of companies like this. So corrupt that they don't honor their word.

Date of experience: October 6, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Dr. Janet,

Thank you for your review. For further assistance with your refund concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

New Jersey
1 review
0 helpful votes
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Great shoes
October 4, 2022

Shoes came on time and in perfect condition and I loved all the shoes I purchased

Date of experience: October 4, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Awilda,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

California
1 review
0 helpful votes
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Lost package
October 3, 2022

Very helpful! Excellent customer service didn't even question the situation was very comprehensive and resolve my situation with professionalism

Date of experience: October 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Carolina,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!

Best,
Lia

Canada
1 review
0 helpful votes
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Very dazzling
October 3, 2022

Shoedazzle always gives me what I order. The size, the exact picture on site, the quality and a smile when the delivery comes! I've been a customer for quite a few years and I definitely reccomend this site and service. I have pieces that are at least 5 years old but because I love them they endure. On more than occasion, I've reordered the same piece in different colours.

Date of experience: October 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Constance,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Virginia
1 review
0 helpful votes
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Do not fit properly
October 2, 2022

I purchased the wide calf leather boots and I barely could get it zipped halfway

Date of experience: October 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Cee,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the sizing of your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Germany
3 reviews
0 helpful votes
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Good quality
October 1, 2022

I purchased an Item and the quality is very good, I recommended it to my friends and they also love it

Date of experience: September 30, 2022
Renz A. — Shoedazzle Rep
over a year old

Hello Patricia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
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Confusing returns/exchanges
September 29, 2022

I had trouble returning shoes that didn't fit, that were uncomfortable, or damaged. I bought around 12 shoes all together and I wanted to return 6 of them. But everything was very confusing so I just lost my money

Date of experience: September 29, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Abygail,

Thanks for sending your review! Your feedback about our return or exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Pennsylvania
1 review
0 helpful votes
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Satisfied
September 29, 2022

I have had a good shopping experience so far. The shoes are of great quality and super comfortable.

Date of experience: September 29, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Timilehin,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

District of Columbia
1 review
0 helpful votes
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Excellent
September 29, 2022

Everything about shoedazzle is excellent!
From the quality, the prices and the customer service.

Date of experience: September 29, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Christine,

Thank you for taking the time to share your experience with others. We’re happy to know that you love the quality of our products especially the prices and that you had a experience with our Member Services team! Have a wonderful day!

Best regards,
Armando.

France
3 reviews
0 helpful votes
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I enjoy the variety of items and products you can purchase. The values are quite good. Delivery is timely. Everything I have ordered has arrived just as I expected.

Date of experience: September 29, 2022
Renz A. — Shoedazzle Rep
over a year old

Hello Erica,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Texas
1 review
0 helpful votes
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Omg
September 28, 2022

Love love love the shoes and the deals! Been a vip for years!

Date of experience: September 28, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kim,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products and the promotions that we provide to our members. Hope you have a nice day!

Best,
Lia

Florida
1 review
0 helpful votes
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Great service
September 27, 2022

ERIC DID YOU A GREAT SERVICE FOR YOUR BUSINESS. HE MADE IT ALL BEARAVLE AND SOLVED MY PROBLEMS. ANOTHER YOUNG MAN HELPED ME NEXT, AND I CAN'T REMEMBER HIS NAME. HE ALSO DID A WONDERFUL JOB HELPING ME. IT WOULD HAVE BEEN THE LAST APPOINTMENT THAT I HAD.
THANK YOU KINDLY, SANDRA SAUNDERS

Date of experience: September 27, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Sandra,

Happy to hear that your concern was taken care of! We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

Michigan
3 reviews
0 helpful votes
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Sandals
September 26, 2022

I ordered a pair of sandals wore them and they kept slipping off the wind up strap wasn't enough to keep them on my feet

Date of experience: September 26, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Susan,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Louisiana
1 review
0 helpful votes
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Love Shoedazzle
September 25, 2022

I love everything about this site only one flaw which I had like ten days to view before the 39.95 was due that's all

Date of experience: September 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Victoria,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Tina

Florida
5 reviews
8 helpful votes
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Boots Dazzling
September 25, 2022

Good Experience, ease in ordering, Love style and color

Date of experience: September 25, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Gloria,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Illinois
1 review
0 helpful votes
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Good Sale
September 24, 2022

ShoeDazzle shoes are cheap, only worth the price when on clearance - $5 shoes.

Date of experience: September 24, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gaynell,

Thank you for taking the time to leave a review and your feedback about our shoes is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Ohio
1 review
0 helpful votes
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Received a pair of shoes that were too narrow and sent them for a return with a note requesting the funds be returned to my credit card. I received a email saying the return had been processed but had been done as a store credit. I ended up purchasing a pair for a friend of mine to clear out the credit.

Date of experience: September 24, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Joanne,

Thank you for taking the time to leave a review and your feedback about our return process is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad