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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Omg the are so nice and the fit is perfect. I'm waiting to wear them on my trip.
I purchased 3 pair of Boots! I love all three and they fit great. I have a prosthetic leg and I can only wear flat shoes and these boots fit great for me! Thank you Shoedazzle!
Hi Donna,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
My order here got her faster than expected. These boots are very comfortable.
Hello Franciscus,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I absolutely love my lastest purchase the shoes I get never disappoint they make me feel sexy in my forties!
Hello Tioney,
We're glad that you are loving your purchase! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I enjoyed using the shoe dazzle site. I had a subscription with the site which made me a vip member.
Hello Jada,
We are glad you are enjoying our website and the VIP membership! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
First purchase from Shoe Dazzle, shoes came damaged. Chatted in and spoke to a manager named Eden who offered to refund me but keep the product but then the chat disconnected, so I called and asked to talk to a manager and somehow I magically could not heat the manager once I was transferred. Chatted back in and spoke to another manager who said I could only do an exchange. Will be my first and last purchase, will be canceling my vip membership as soon as the exchange is complete.
Hello Courtney,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I like way shoe dazzle have ordered delivered as quickly possible. So I purchased four pairs boots and love all them.
Hello Tamire,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
She resolved my issue. Was very efficient and friendly.
Hello Diana,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia
I love my boot and so do everyone's else it a joy to know you can find the right boot and size
Hello Mary,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I was so panicked when I completed my order but had it going to the wrong address, the customer service agent was able to cancel that order and I submitted again with the correct address. Fast and easy. Thanks!
Hello Deidre,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I bought beautiful snickers with some platform and I just love them. They are like be with heels without the discomfort. I have them in all colors!
Hello Claudia,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
I had to return my shoes because they didn't fit. Somehow I had a problem with my account and costumer service was so patient and friendly with me. They helped me so much!
Hello Brenda,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
They are great, comfy. Just wish there were a pair in every color! Korey platform pumps. These are by far my favorite style in pumps. Also, the block heel boots are cute. Especially with the butt lifting jeans, you can NOT lose.
Hello Amber,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I have only received 2 pairs of shoes when I ordered 4 pairs
Hello Angel,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I had a good experience with shoe dazzle. I had to send the red boots back because they didn't fit they made my feet cramp.
Hello Cheresa,
Thank you for the great feedback! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day.
Best,
Lia
I was so excited for my new high heels, I opened the box (says size 8 on the outside) and I go to try on the shoe. And I notice the shoe won't go on my foot, so I looked at the size and the shoes were both size 6 while the box said size 8. I cannot wear a size 6 when I wear a size 8. I contacted customer service for an exchange, great customer service - I will update this review once the new pair arrives.
Hello Allison,
It is with great regret that we received your feedback regarding the item that you got. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Great experience! Extremely satisfied! Fast shipment time and easy tracking of the delivery.
Hello Althea,
We are glad you are enjoying our products and shipping process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Easy to work with, gets the items to you quickly. Good quality and packaged very nicely!
Thanks a lot
Hello Anthony,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Very pointy, and really hurt my feet. Not sized correctly
Hello Donna,
Thanks for sending your review! Your feedback about our product sizing and styles is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Excellent quality, service, responsiveness and overall end to end process! Would highly recommend! Very smooth process. Thank you for the partnership.
Hello Kelsey,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle. We hope you will always have a great experience with us in the future!
Best,
Mary
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Joan,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth