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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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The only problem I got with the shoe is a strap on one leg is tight on the other leg is loose
I enjoyed signing up for shodazzel and I love the way they allowed me to purchase my first pair of shoes for 10.00. I'm looking forward to our journey together. So far it's been good
Hello Melissa,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Boots came. Tried to put them on and they won't zip. Need bigger size but unfortunately there is no way to exchange them
Hello Makalah,
We appreciate the feedback you shared regarding the item that you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
Hello Krista,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Perfect -- Love the perks -- The only thing I am missing is a flat leather/man made boot with no heel. I want the boot to cover my knees.
I purchased a pair before the pandemic and haven't found another one like it since.
Hi Janice,
Thank you for sharing your feedback on the style availability of our products! We always like to know what our members are thinking so we know where to improve. Our Member Services Team will be contacting you immediately.
Best,
Kim
Absolutely over the hill happy with my purchase through shoedazzle, easy process and very quick delivery
Hello Krista,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Too tight for my thigh and shoe did not fit my size very upset because I really want them
Hello Melline,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I tried to exchange or return a pair of shoes and the site kept giving an error. I got no response on calls. Bad quality.
Hello Cheran,
It is with great regret that we received your feedback regarding our user interface. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
My first time I wore the booties I had bought, I was in so much pain. The heel part of the boot had part of what I can guess as a screw poking out from the inside some of the shoes on both boots. I ended up having to take off my boots while on my night out and saw that my feet were left so swollen from the screw digging into the heel of my feet.
Hello Jailyn,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Tried boots on and they don't zip all the way up so now I'm stuck with boots that I can't wear
Hello Lisa,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I've yet to recieve an item I'm not happy with from Shoe Dazzle. The quality has always been on point!
Hello Kendra,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Honestly it was great. Shoe style matcher is on point. The shipping was fast and the whole thing was easy. The site is very user friendly and easy to work. I could not wait to post all over fb and Instagram about the shoes. Everytime I wear them out I can't stop talking and sharing with people about the shoes and where to go to get them. Sadly my cats where as excited as I was and had to take a taste to make sure they where authentic but evenly they gave the shoes 2 paws up.
Hi Katherine,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
I never received my order, neither shoesdazzle as a Monday company gave me reason and neither did the lasership shipping company
Hello Angelics,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Every pair I have ordered has fit perfectly and the quality is great. Very happy overall.
Hi Johanna,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
Easy to order. Perfect fit. I dont have 50 words to fill up this request. Just accept I was happy. The end.
Hello Jeffie,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one.
Best,
Lia
I ordered several items and had to return two items to be exchanged. The process was very quick and easy and the turnaround time on receiving my exchanged items took no time at all.
Hello Bonnie,
We are glad that everything worked out for you. We here at ShoeDazzle do our best to provide great service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
Best,
Allison
Very satisfied with my purchase, I'll continue to shop here! My boots fit perfectly
Hi Lailah,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
The shoe is too small and it doesn't fit my foot nor does it fit my legs
Hello Keaira,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I'm very excited with my boots, size is exactly
Is elegant for the price iss good
Hello Yolanda,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Rosemary,
It’s great to read your feedback about your purchase and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Allison
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Eva,
We appreciate the feedback you shared regarding the item you got. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia