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Shoebacca

How would you rate Shoebacca?
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Oregon
1 review
2 helpful votes
Follow Christine P.
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The staff were rude when I called after two Wells to see where my order was as it was after the delivery date. I was told my order was still in processing. Instead of shipping my order they just canceled it. Even though it was in stock. I will never recommend your console based on my experience. Luckily after better researching I found the item at a local store and $20 cheaper. So thank you for saving me money.

Date of experience: December 25, 2020
Texas
1 review
0 helpful votes
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Great steel toe boots for women.
July 21, 2021
Updated review

Bomb Prices! I don't usually shop on different sites, but I did today because it was worth the $50 Savings. I bought these for my wife after 2 hours of researching the best boot for women I chose these based on reviews from other women. But the price just made life so much better

Date of experience: July 21, 2021

Bomb Prices!
July 11, 2021
Previous review

Bomb Prices! I don't usually shop on different sites, but I did today because it was worth the $50 Savings. I bought these for my wife after 2 hours of researching the best boot for women I chose these based on reviews from other women. But the price just made life so much better

Date of experience: July 11, 2021
Massachusetts
1 review
0 helpful votes
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I've been buying Saucony running shoes for over 35 years. During those years I ran 37,000 miles, 150 road races and 14 marathons, most in Saucony Jazz shoes. Now that I'm just walking 5 miles a day, I still look for Saucony shoes. This is my first purchase from Shoebacca and I have been totally satisfied with the whole experience.

Date of experience: January 27, 2023
Texas
1 review
0 helpful votes
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Very disappointed
February 8, 2022

I received my boots on a very good price almost 50 percent off and when I got them, one boot had 2 very noticeable scuff marks on it. I had to Google how to get it off bc I didn't feel like messing with a return for the price I paid. But will not order from this website again. It was my 1st and last time.

Date of experience: January 9, 2022
Ohio
1 review
0 helpful votes
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K-Swiss Running Shoes
July 4, 2023

I bought these because of K-Swiss Reputation and the great price. Shoebacca's site was easy to navigate. They are VERY comfortable shoes. I had only heard of Shoebacca, I now have another option to purchase footwear.

Date of experience: July 4, 2023
Texas
1 review
0 helpful votes
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Easy to do business with
February 4, 2021

I order my company uniform shirts from Shoebacca and the process has zero friction. So refreshing. Good quality and super fast delivery. I will continue to do business with them and recommend them highly!

Date of experience: February 4, 2021
Florida
1 review
0 helpful votes
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Absolute 10/10. It came even earlier than I expected and the item was exactly as described. It was not uncomfortably small and the closeness may have been due to my confusion in transferring my size from euro sizes.

Date of experience: December 6, 2021
Kansas
1 review
0 helpful votes
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Wrong Shoes.
May 25, 2023

I was so excited to get my new shoes, only to find out they sent me the wrong pair. They looked like old man shoes. They have made it right by sending a return label and giving me 10 percent off next order. But darn it i wanted my shoes. :(

Date of experience: April 25, 2023
Illinois
1 review
1 helpful vote
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I was afraid to order from them after negative reviews, but they were outstanding. I called with questions and had immediate live help on the phone, someone courteous and knowledgeable. They shipped/delivered crazy fast, shoes were perfect and lowest price I found anywhere. I will shop with them again for sure!

Date of experience: March 19, 2015
Washington
1 review
0 helpful votes
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Wow
August 17, 2021
Updated review

I had not heard of this store until placing my order, and I am so happy I found it! The site was so easy to navigate and the selection of shoes is wonderful! Not to mention the sizes. I ordered a pair for myself and my son. We both love the slip on sport shoes. He loves them because they are easy for him to do on his own, I just love the overall comfort. The speed of delivery was amazing!

Date of experience: August 17, 2021

Easy site to navigate
August 7, 2021
Previous review

Easy site to navigate

Date of experience: August 7, 2021
Wyoming
1 review
14 helpful votes
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Read Return policy
February 14, 2020

Make sure you are happy with your purchase because Shoebacca does not pay for return shipping and on top of that they charge a $6.50 restocking fee under a $50.00 purchase. I would recommend Amazon. They offer free returns on their shoes and free shipping.

Date of experience: February 14, 2020
Nevada
1 review
0 helpful votes
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Great Customer Service
November 28, 2021

I unfortunately received a pair of shoes with a manufacturer defect. After reaching out to Shoebacca's Customer Service via email... they made my return extremely fast & easy. I've already sent the shoes back & received my refund.

Date of experience: November 28, 2021
Louisiana
1 review
0 helpful votes
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All around GREAT!
August 14, 2021
Updated review

Shoebacca is where I will be purchasing shoes for my husband and I. They have a huge selection in every style and the prices are incredible! I got a cute and comfy pair of now in season TOMS for $22, and shipping was free! You cannot beat that!

Date of experience: August 14, 2021

Excellent prices!
August 4, 2021
Previous review

Excellent prices! Great selection

Date of experience: August 4, 2021
New Jersey
1 review
2 helpful votes
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First time ordering a pair from shoebecca and I have absolutely no complaints, order was shipped on the same day and arrived within 4 days free shipping! Overall very satisfied. Definitely coming back to shoebecca

Date of experience: September 27, 2014
California
654 reviews
3564 helpful votes
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(Reviewed by request)
October 8, 2009

(Reviewed by request)
User "bob p" writes:

"I wanted to order some shoes that i can only find on this website. I just wanted to be sure it is a safe site to order from."

You need to make final decisions for yourself, because even if I'd had a good experience here, you might then not have. But bearing in mind that general observation, I'd say this one is OK. No suspicious listings appear on initial research, it all looks genuine and the company address in an industrial wasteland in Texas looks about right.

However, I would recommend that if you're still unsure, you buy from this company through their Amazon store: http://bit.ly/tbpRw as the condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee, over and above any guarantee offered by the merchant.

Date of experience: October 8, 2009
Canada
1 review
0 helpful votes
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First of all, I could not go in my account and asked for a reset so I could get into it to track my shipment. She replied and gave me a temp password which didnt work and it was never fixed. Then a few days after I received my sandals, they did not fit properly my little toe stuck out of them the straps across were too high (Bass gladiator sandals) to keep my toes in. I tried to contact them via email for return 3 times now and no one responds.(funny how they responded about resetting my password before) What sucks is being Canadian, it costs more for us exchange on money, duty etc. To have a company not live up to their return policy really is not right, looks like Im stuck with these poor designed sandals. This company should be stayed away from completely.

Date of experience: November 2, 2016
Illinois
1 review
0 helpful votes
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Slippers
May 12, 2022

Delivery was prompt, BearClaw slippers arrived in great condition, but I should've ordered one size larger. Will likely be OK after stored a while with shoe horns inside. Your price was very satisfactory

Delivery person ignored plainly seen and read sign, "Go to back deck, please". Walking to the back deck causes only 3 additional steps.

Date of experience: May 12, 2022
Pennsylvania
1 review
0 helpful votes
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Great first time experience!
April 5, 2022

Looking to replace my beloved cowgirl boots- nearing $200 every where else. Found them on sale for $40 on Shoebacca! Ordered, came perfectly packaged and arrived very quickly. Company reached out afterwards to make sure they arrived… will order from here again.

Date of experience: April 5, 2022
California
1 review
0 helpful votes
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GReat shoes, little small
February 16, 2021

Great shoes, was waiting on size 11's to be in stock and they finally were. I read some of the reviews of them running small so I chose a half size larger than I normally do. They are still pretty tight, so I would suggest anyone interested in these getting at least a half size larger... if not 1 full size. That said, they are sweet looking shoes. They are still pretty hard, but looking forward to wearing them in. They go with just about anything.

Date of experience: February 16, 2021
New Jersey
1 review
2 helpful votes
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Poor
March 23, 2021

It amazes me how im reading all these reviews on people receiving their shoes and I've been waiting almost a week and a half. They have not yet shipped my package. I will never order from them again.im starting to think these reviews are written by the workers. Cause this is the worst customer service along with shipping. Smh

Date of experience: February 21, 2021

Overview

Shoebacca has a rating of 4.1 stars from 7,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 3rd among Shoes sites.

service
777
value
1,636
shipping
1,640
returns
39
quality
5,992

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32,890 reviews
+38