Suzy N.

First of all, I could not go in my account and asked for a reset so I could get into it to track my shipment. She replied and gave me a temp password which didnt work and it was never fixed. Then a few days after I received my sandals, they did not fit properly my little toe stuck out of them the straps across were too high (Bass gladiator sandals) to keep my toes in. I tried to contact them via email for return 3 times now and no one responds.(funny how they responded about resetting my password before) What sucks is being Canadian, it costs more for us exchange on money, duty etc. To have a company not live up to their return policy really is not right, looks like Im stuck with these poor designed sandals. This company should be stayed away from completely.