Always friendly and helpful. Online shopping is quick and easy. Great variety of clothing for all ages and shapes. Appreciate the option to click and collect, as it saves on shipping costs. Returns, if needed, are hassle-free as postage is deducted from the refund, so you can quickly put it back in the post using the supplied label. He has been a satisfied customer for years. This page is reliable, I had a great shopping experience.
The website is easy and not complicated. Navigating is also realy comfortable. Variety and amount of types and brands is realy impressive. The support is so kind. I recieved my sneakers without delay and i like everything. I know where i am gonna order next present for my brother bd, ty :)
Not of any fault of Shoebacca... Boots are the best quality I have ever seen... I am looking forward in warm feet this winter. And because of health reasons really need protection from the cold. My boots were delivered to the wrong address by UPS and were left out side in a really good rain storm. When they were brought to me by the neighbors they were soaking wet... boxes were destroyed by water... drying the boots out so far so good. Can't wait to try them on... talked with customer service which offered a return. Passed it up I'll dry them out and I got me the best boots that one can find... not letting these out of my site... Fast shipping also... Customer service was great. They took care of me... very Thankful for their action... I wish everyone at Shoebacca a Very Merry Christmas and a Happy New Year...
Stumbled across this site looking for a specific shoe and they had it for an amazing price. They were delivered in seriously like 4 days and even handled my return (I bought the wrong size at first) flawlessly. I'll be coming back!
Quick shopping trip, ordering was easy, value prop clearly stated as a banner. Order fulfilled and shipped in a great amount of time, it's not amazon fast, but hopefully y'all treat your people better, so a few more days wait is totally fine
If one is skeptical about Shoebacca's guarantee of No-Hassle Returns, this buyer can reassure you. After a question about a refund, Customer Service acted with dispatch. The problem was solved quickly. I'm rich again.
Great choices among clearance shoes. Prompt delivery. I'm happy with my "selection"--that is, being able to try different pairs out, with the prospect of returning--for free-- pairs I don't want.
Product was fine but two reps assured me of an additional $10.00 off for supplying my email which I never received. I should have paid $69.99 not 79.99. It's left a bad taste. Not likely to buy again.
Shoebacca having a really amazing collections of men & women shoes, accessories, apparel etc. So many different brands are also available. High quality products at very reasonable cost and comfortable wearing. I am so much adore by Some cool, trendy and modern style combinations provided by Shoebacca. Highly recommended site.
Great experience with shoebacca. This was my second and third pair of shoes from them. They didn't update me on the shipping but when I thought to check, it was already out for delivery. Just amazing service
Shoebacca not only has the best selection of footwear, they also had my size in stock and a price that was 15% less than anywhere else, even used eBay listings were more than the new pair I purchased.
Going to the retail shops these shoes were so expensive. When I saw them online for this price, I was super excited, but a little worried they might be poor quality or defective. They're not. They're prefect.
I bought two pairs of Zoot shoes at clearance price. They are very comfortable. Also the shipping is fast. I'm a happy customer.
I read some reviews about bad customer service. If it's true please make improvements. Thanks.
Cory Z
I love buying products from your website. The clothes look great. When I made a mistake and placed an order twice, the customer service guy made sure it was taken care of right away. I will definitely be back again. I am looking to stock up on some Christmas presents for my staff.
Amazing deals and free standard shipping! Gave very clear instructions to help resolve a potential delivery issue. I was able to update my address with ups, as instructed by shoebacca support, and received all items ordered. What a great site!
First time customer… ordered a pair of shoes that were too small so had to return. Customer service was helpful, efficient, courteous and it was a live person vs automation, which is HUGE to me. It's hard to shop online for clothing/shoes, but the shipping/return/exchange policy makes a big difference and I would not hesitate to try them again!
Website intuitive, plenty of brand choices, simple checkout with payment options, email order confirmation, and shipment tracking updates - everything important for easy shopping. The shoes arrived promptly and wife is wearing them now. Shoebacca made me a hero today! I'll be a pumpkin again in a few hours, but I'm a hero now. :)
Easy and fun options. We Love Star Wars and the shoes were a great price/style for my 9 year old girl. She loves them. Normally she wears a size 3 in youth (big kid). She has some pokemon adidas size 2.5 and they are exactly the same length but wider then these and we got size 3.5. (Nothing to do with Shoebacca, that's an Adidas quality control issue I guess)…our overall shopping experience was great, Cheaper here and fast shipping.
Very pleased with Shoebacca across the board, website, pricing, shipping. This shoe did not fit perfectly, but hey everybody is different right? Great products, great service. I will definitely be doing business with you in the future.
This site is fantastic, I got a great deal on clearance mirrors for my kid. I'll make sure to come back in the future when I need to buy more shoes. Also the shipping was insanely fast and I love that it's free
The ordering process was easy, the delivery was fine. A bit slower than some other places but completely acceptable. Unfortunately, I am not 100% certain I will keep these but the return policy is beyond generous. This is my first time shopping with Shoebacca and only the second time I bought shoes before trying them on. They seemed to fit fine when I put them on at home but after walking 6 miles yesterday I felt like, once my feet swelled just a little, that they were definitely too snug. I will see if they "break in" a bit better over time.
Answer: Thank you so much for contacting us Patrick. We strive to give our customers 100% and want to always make sure you feel safe shopping with us. We are authorized dealers of every brand we sell and every item is brand new in the original box. If ever there is a problem we are always more than happy to assist.
Answer: Hi Joe, Can you please provide your order number so that we can look into this for you? Thank you!
Shoebacca has a rating of 3.8 stars from 7,460 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery and customer service. Shoebacca ranks 5th among Shoes sites.
Glad to hear you are a happy customer. Hopefully you never need to reach out to our customer service team, but if you do - we are always here for you!