Shoebacca has a rating of 4.68 stars from 7,522 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoebacca most frequently mention great price, fast delivery, and customer service. Shoebacca ranks 1st among Shoes sites.
Always friendly and helpful. Online shopping is quick and easy. Great variety of clothing for all ages and shapes. Appreciate the option to click and collect, as it saves on shipping costs. Returns, if needed, are hassle-free as postage is deducted from the refund, so you can quickly put it back in the post using the supplied label. He has been a satisfied customer for years. This page is reliable, I had a great shopping experience.
I returned something after 30 days and received a gift card -- not a problem. But when I used the gift card on a huge order and returned a small portion of the order within 30 days, they gave me another gift card. I asked why I didn't receive a refund to my credit card, and they said they refund the gift card first. So if I bought $10,000 in new stuff and returned one item, they'd pay me back in a gift card again. So it's an endless loop of never being able to use the gift card if I return anything from a new order, no matter how large the new order is. Garbage policy. Annoying little scam.
I returned something after 30 days and received a gift card -- not a problem. But when I used the gift card on a huge order and returned a small portion of the order within 30 days, they gave me another gift card.
I asked why I didn't receive a refund to my credit card, and they said they refund the gift card first. So if I bought $10,000 in new stuff and returned one item, they'd pay me back in a gift card again. So it's an endless loop of never being able to use the gift card if I return anything from a new order, no matter how large the new order is.
Garbage policy. Annoying little scam.
The product was not quite what I wanted. So I called to find out about the return process. I must have called after hours and was on a loop... I stuck with trying to wait for an operator for over an hour. My bad. I called back the next morning and got right thru. You should have a recording that says it is after hours please call back between the hours of x and y!
The rep was very efficient and helpful!
You had the shoe I thought I wanted.
It was what I thought I wanted!
You had exactly what I wanted and the purchasing process was easy peasy!
You had the shoe I wanted.
It was exactly what I wanted!
Easy and fun options. We Love Star Wars and the shoes were a great price/style for my 9 year old girl. She loves them. Normally she wears a size 3 in youth (big kid). She has some pokemon adidas size 2.5 and they are exactly the same length but wider then these and we got size 3.5. (Nothing to do with Shoebacca, that's an Adidas quality control issue I guess)…our overall shopping experience was great, Cheaper here and fast shipping.
Price was right!
Love Star Wars and the shoes were a great price/style.
Price was right!
Love Star Wars and the shoes were a great price/style
I have purchased a few items from Shoebacca and found they are a reputable online seller who does a good job. Items are shipped within a reasonable amount of time, considering all the difficulties these days, and arrive well packaged, in new condition, as described, and returns are easy. They also offer better sale prices. No problems.
Great experience with shoebacca. This was my second and third pair of shoes from them. They didn't update me on the shipping but when I thought to check, it was already out for delivery. Just amazing service
I ordered my item on the shoebacca ebay store but had the website open and only after realized I would get a better price direct from the website. They were kind enough to cancel my ebay order and allow me to save more by purchasing direct. I will definitely recommend.
The price was the lowest in my size.
Color and design
Although the Shoebacca phone representative, "Moses" was not able to locate a tennis shoe for me,
I located a leather pair of Puma tennis shoes on Puma's website. The size was available and the price was lower than all competitor shoes, including my local, in-person stores. The free and fast shipping was extraordinary! It was also appreciated that the shoes came neatly packed within the shipping box. Have complete confidence using Shoebacca, the Star Wars of athletic shoes!
Shoebacca customer rep., "Moses," gave up on finding a pair of leather tennis shoes for me. If it were not for my researching, I would have selected a competitor's service.
The super fast and free shipping along with the lowest cost on the product were the deciding factors.
Puma is a trusted, durable, and professional brand of tennis shoes.
I had never used Shoebacca before but I was very impressed with the service. My shoes came within 2-3 days from ordering and much sooner than was estimated.
I will definitely buy from them again.
Price was much better.
Loved the look of the shoes. I had seen them in a local store but found Shoebacca was about half the price.
I've had nothing but great experiences this far. The prices are good as is the speed in which I receive my shoes. I'm always very happy and would highly recommend.
They’re reliable and efficient
They were what I’ve been looking for. I actually got the same shoes here last time. I just needed a few extra pairs.
Short running 1 size too small... Example: I wear an 8.5, and ordered a 9. My toes hit the front ightly like if they were an 8... I so t have the space in time to return, so I get the screwed...
Please include Vaseline with your shipments...
It showed up..
Wanted Pumas
The site was easy to use and everything went smooth. Got sent information through email and was given the product as said date. Great online shopping experience.
Recommended from relative
The whole site has great looking products!
Was looking for a good pair of runners after I wore down my Hokas and with my knees acting up, I didn't think I needed anything fancy. I literally stumbled on the site by accident and found a really wide range of Saucony runners for crazy cheap prices. Shipped free and received it in less than 10days, all for just $38!
Came across the website By accident
Saucony shoes are highly rated for performance, function, good looks and quality.
I ordered three pairs of sneakers, was charged for three pair of sneakers, but shipped only two. When I contacted customer support, I was told that sometimes product is not available after the order is processed. They said they would refund the money, but still have not nearly a month later. Also, I should not have been charged for product that was not available in the first place.
I ordered three pairs of sneakers, was charged for three pair of sneakers, but shipped only two. When I contacted customer support, I was told that sometimes product is not available after the order is processed. They said they would refund the money, but still have not nearly a month later. Also, I should not have been charged for product that was not available in the first place.
Previous positive experiences.
Price and color.
Great experience. I was looking for the vegan Adidas Continentals and they were on of the only shops (including Adidas' website) that had them. I almost thought it was too good to be true because the price was ridiculously low. Lo and behold, I received the product I ordered in perfect (read new) shape quickly and with lots of helpful notifications about the shipping info. Can't complain about a single thing. Keep up the good work.
Price was unbeatable
I love the recycled/vegan products from Adidas. One of the only brands really pushing a great eco-friendly line.
Since I didn't register and checked out as a guest, there was no way to start my return online like other websites. I was directed to send an email to customer service and 24-36 hours later they'd get back to me with info, return label, etc. I'd suggest making the returns a bit easier like most other websites.
Always friendly and helpful. Online shopping is quick and easy. Great variety of clothing for all ages and shapes. Appreciate the option to click and collect, as it saves on shipping costs. Returns, if needed, are hassle-free as postage is deducted from the refund, so you can quickly put it back in the post using the supplied label. He has been a satisfied customer for years. This page is reliable, I had a great shopping experience.
Good, but it appears that the shoe comes only in medium width. I believe my feet are somewhat wide. I hope the shoes fit comfortably. Otherwise, I'll have to return them.
I quickly found exactly what I wanted. Best prices anywhere. Shipment reached me quickly. From now on, Shoebacca will be the first place I look for shoes.
Had what I was looking for at best price around.
My favorite walking shoe.
Great price, easy to use website. Excellent shopping experience.
Had what I was looking for at best price around.
My favorite walking shoe.
I had a great, easy experience with this purchase. I bought these shoes only from looking at them online, and I was pleasantly surprised by the quality and stylishness of the shoes when they arrived. I believe that the next real competitor for classic sneaker style in the U.S. will be Puma, especially if they keep up the good work over there. They seem to have some people that are well tapped into the street style scene.
I saw the item on Google Shopping. I have also used Shoebacca in the past and had a great experience (women's Adidas Supernovas!).
The pair looked super stylish in the pictures I saw of them online. I was looking for chunky, retro, all-white sneakers that reminded me of 90's fashion.
The ordering process was easy, the delivery was fine. A bit slower than some other places but completely acceptable. Unfortunately, I am not 100% certain I will keep these but the return policy is beyond generous. This is my first time shopping with Shoebacca and only the second time I bought shoes before trying them on. They seemed to fit fine when I put them on at home but after walking 6 miles yesterday I felt like, once my feet swelled just a little, that they were definitely too snug. I will see if they "break in" a bit better over time.
Meets my needs - I need a shoe with good support.
My order shipped out very quickly and was delivered within days! Does are exactly as pictured, excellent fit. Will definitely buy from Shoebacca again!
Shoes were on sale
I love Sperry loafers
Prompt response great prices and quality products. Shipping time was also very good and I will be doing a lot more shopping on this site. Great experience
I choose shoebacca because of the products and the prices, it was right up my alley. I will be recommending it to my friends and family. Overall a wonderful experience. Thank you
I choose the products because they were what I was looking for and wanted
Could not find what I wanted while shopping for my birthday, so my friend handed me money and said go for it! Shoes I found on line fit desire and well priced for leather! Order arrived within reasonable amount of time and undamaged! Leather is well tanned and shoe fits to perfect size 8. In fact, will be ordering second pair in another color! Comfy and fashionable for work and play! I would recommend!
Had what I wanted at a price lower than anyone else with same brand or similar style and in real leather, not just suede!
Real leather at a reasonable price and style suitable for every season of the year! Can be dressed up or worn with shorts and appropriate blouse or slacks and nice sweater! Year round product!
Placing order and alerts/notifications are fast and timely helping to ensure that order is received, processed, shipped and when I can expect it to arrive. Very please with both experiences I've had with Shoebacca. My daughter was happy to have received the shoes she wanted whereas they were harder to find at other vendors.
Poorly made shoes. The shoes do not match in size and as well as embellishment like where you put a toe in one toes huge and the other toe is small. My husband paid for them all almost $300. He is pissed.
How do I send them back?
They have not responded
Priceing, variety, helping others, what's the price is being lower I could order more and hopefully help others get more the more I order the more they get. I love the little daisies on my shoes and I got a little blue shoes that kind of look like gym shoes they are very comfortable I got my husband a pair of slip on shoes that he loves they're comfortable that's the only three that bit that I can keep the rest I need my money back for which I spent over $300 on them so please help me get them returned thank you very much and I'm don't mean to be mean and I'm sorry.
I love their shoes I've been taking with Tom's shoes for several years now I like the idea I can buy the shoes and they get to have buy one they give one. Being supportive shoes and look so cute I can't go wrong. My husband needs supportive shoes he's a diabetic and we've got to keep his feet healthy.
My favorite
The best name in online shoes for men, women, and kids! Great discounts and free shipping on athletic shoes, boots, running shoes, and more.
Great to hear from another happy customer! Happy Shopping