David W.

Not of any fault of Shoebacca... Boots are the best quality I have ever seen... I am looking forward in warm feet this winter. And because of health reasons really need protection from the cold. My boots were delivered to the wrong address by UPS and were left out side in a really good rain storm. When they were brought to me by the neighbors they were soaking wet... boxes were destroyed by water... drying the boots out so far so good. Can't wait to try them on... talked with customer service which offered a return. Passed it up I'll dry them out and I got me the best boots that one can find... not letting these out of my site... Fast shipping also... Customer service was great. They took care of me... very Thankful for their action... I wish everyone at Shoebacca a Very Merry Christmas and a Happy New Year...