I have to say shirleysdress has made big day a dream. It has so many wedding dresses what any brides want. I ordered my dress, it offered me a free veil. Great. The PRICE was so awesome. That's not the whole part, I gave them a bad measurement. Their customer service helped me out. They did reply all my email in a quick way. My dress arrived on time. Thanks, each and everyone blessings at SHirleysdress. You really and truly took away my worry for my wedding day. Awesome!
Bought a lovely Glamorous Strapless Ruched and Layered Wedding Gown for my daughters debutante ball. The process was uneventful and the dress was stunning. She looked prettier than the $5000 dresses! Don't even hesitate.
My wedding dress was perfect! Exactly what I ordered and was provided excellent customer service.
Just a note for you guys that had a bad experience...
If you're in the USA you have to keep in mind their product ships from China. A totally different culture & business. Sizes are different so order 2 sizes bigger than your measurements. Be sure to use their size conversion chart too and keep in constant communication with them at the very point of placing an order until you receive your dress.
Since they're on the other side of the globe you'll definitely get a response within 12 hours.
I had specific instructions for them, was very persistent, and made sure I exchanged emails with them many many many times. They were very responsible and did exactly what I asked them to do.
Even better... dress was 100.00, alterations 50.00, boots 100.00... How pretty I felt getting married in Vegas... priceless:-)
I'm beyond impressed with Shirleys Dress. Thank You!
D
I really loooovvveee my wedding dress! It's Beautiful! Really fast delivery! I will definitely be ordering from this company again in future!
Thank u so much for my beautiful dress! Customer service is great, helpful, too! Love the way how they allow me to pay with PayPal!"
I ordered a dress on 2/12/16 was promised it would be delivered by 4/4/16. Now my wedding is in 2 weeks and they have not even shipped it. They have ruined my wedding day. They take forever to answer your questions have no contact number and send you 3 word responses! Do not order from them they have destroyed my wedding. I even asked 2 weeks prior if it would be ready and they still confirmed knowing it wasn't finished yet. HORRIBLE!
I bought a evening gown with lace work at shirleys, has been the best online shopping experience till date. I was looking for a white evening gown for very long, but was not able to find one which looked great and also suits my budget. But finally my wish has been fulfilled, and I've got the dress I always wanted. The quality of the material has not been compromised because of the low price. The finish and the lace, everything is simply good. I am sure, I will look good and smart wearing it, and noone is going to believe me if tell them the actual price of the dress. This is a great site for clothing. I will surely place more orders here. Thank you for creating such a great store for people like us!
I ordered a custom made dress. When it came, I was appalled! The craftsmanship was horrendous. The pattern on the fabric was not as displayed on the site. The jacket to the dress didn't fit - couldn't even get it up my arm - and let me stress that all measurements sent were accurate. Checked and double checked. They wouldn't call me back though I left messages. Through email, they originally offered me 50% money back, then 70% money back. I refused both. They finally agreed and have provided a full refund. I am still out of pocket the duties and taxes but I am running for the hills.
STAY AWAY! Go to David's Bridal instead.
I have purchased few dress from this store 3 times. The staff helped me very well. I am very much happy with the quality of dress and customer care support. I will buy from this store again and again. Thank you.
I have a tight budget for my wedding and after shopping around I decided to try this site out. I was extremely nervous after I made the fiscal transaction because I had ordered from a different store in china and the sizes are so very different in America. My dress arrived in a tiny package all smooshed up but once I got it out it was evverything I wanted! Style was exactly the same as the picture, size was right and the color was perfect!
I ordered my wedding dress around two weeks ago (first time ever using this site)
And i was freaking out because i know my measurements are pretty awkward.
But i just got my dress and it is soooo pretty.
I knew that it is made in china so its not some fancy french material.
But i absolutely love it.
But the quality is actually very nice.
It is a little big around some areas (because when i did my customs i made each measurement a bit bigger because i would rather big than small)
But its actually pretty spot on
I could probably wear as is if i wasnt so OCD
I give it a 5 out of 5
Because it was ridiculously cheap and i received a dress with quality much higer than the price
Well done
Ordered a flower girl dress for my daughter's First Communion. The order was delivered quickly. I got it in about 16 days. The dress was exactly like pictures as shown on the website. Great prices. Thanks!
This store is very much genuine and they provided quality dress items without any delay. I am very happy with their customer service. Each and every person working there were co operative with me to serve better.
I am very happy with the product quality. I never expected such a fast and professional service from an online store. Entire staff there were supportive for my all queries. Thank you very much for that.
I ordered four bridesmaid dresses and NOT ONE of them fit. Customer service is a joke... they send you generic responses to specific questions or concerns in very broken English. The measurements for all four dresses were completely off... it was a one-shoulder strap dress that cuffed over the left shoulder and zipped on the other side under the arm. Each dress needed at least five more inches of material to remotely come close to zipping up. My bridesmaids even ordered a size up from the dimensions given just to be on the safe side. The largest dress I ordered didn't even fit the smallest bridesmaid. I am so disgusted and am now rushed to find dresses in time for my wedding. Lesson learned! You get what you pay for! Oh, and don't even think about getting your money back. They don't respond or care once they have your money.
I have purchased many products from many online stores but this store is really genuine because they gave me proper service and support. Me together with my family are happy with the services. Nice company.
I have been contacting customer service since February to resolve issue. We are now 2 days from April and a few weeks from wedding and I d have a refund or fitting dress. Support is generic responses. Even if you do all they ask you get nothing from them. I too am filing complaints with credit card company hoping to get refund of the dress that was made way to big on top.
This is my first review about my experience with Shirleysdress. Actually I was in need of a dress with few alterations and they have done it very well. The customer care persons followed my instructions carefully to meet my requirements completely. I am very happy with their services. 100% Recommended.
Go to know the site through referral. Great collections and variety. Ordered and received the dress two days back. The measurements are perfect and I'd love to order again from them. I should also mention about the quality... Its simple great. I was initially a little worried as they said it would come from China with regards to the size... but glad I found them... Nice, safe and secure shopping
I am happy with the services provided by the staff of this company. Each and every time they gave me suggestions to solve my issues regarding the shipment without any delay. I will recommend them to others.
Initially I was skeptical about purchasing a product from an overseas company but when I received my ordered dress item from shirleysdress I became very happy. The quality is more than my expectation. When I compared the dress and image on the site I found that both are same and there is no need to worry about anything if you are purchasing from shirleysdress. Customer care executives are very much co – operative which makes us to deal with them again and again. I called them for a special customized dress and they supported me very well to serve me better. Nice experience.
Answer: I believe they are one in the same.
Answer: They have the option of 5-7 or 3-5. Which is free :)
Answer: The quality is horrible.
Answer: I got my dress in about 15 days since I placed my order.
Answer: I would highly recommend that you DON'T order from this site because even if it comes in time you will have to buy a new dress anyway. The quality is absolutely terrible. The wedding dress they sent me was 5 sizes too big and was a totally different style than the one in the picture. I found out they ripped the pictures off from the actual designer's website (Mori Lee in my case). I also ordered a rehearsal dinner dress that had seams falling out. My finance told me to throw it in the garbage it was so bad! I would definitely not risk this horrible website with the short timeframe you have. Drop the image of the dress you like into Google image search and try to find the real designer, that's the only way to guarantee your dress will come out right.
Answer: Don't worry. They cannot cheat you. You can even file a dispute to ask your money back if you are not satisfied with their dresses.
Answer: All their items are shipped from China. I live in the USA and got my dress in about two weeks. I suggest don't trust all the reviews, positive or negative. I have to say that the dress I bought was great. The price is also amazing.
ShirleysDress has a rating of 3.7 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShirleysDress most frequently mention customer service, online store and many people. ShirleysDress ranks 275th among Wedding Dresses sites.