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How would you rate SGS?
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GB
1 review
0 helpful votes
Follow Junayeed C.
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I purchased the above from SGS. I have unpacked all the items and they all appear to be in good shape. The delivery was spot on and as advised. So I cannot complain at all. It has been a great experience.

Date of experience: November 10, 2018
GB
1 review
0 helpful votes
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Great customer service
September 9, 2019

Ordered over the August bank holiday. SGS got in touch after the holiday to say that stock had run out and promised a revised delivery delivery a week later. I agreed to this and SGS beat their promise handsomely. Very Satisfied

Date of experience: September 7, 2019
GB
1 review
0 helpful votes
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As a start up company I'm on a budget but sgs's prices allowed me to get two items for the price of one, next day delivery that came with its own hour slot was very help full with so much to do atm and a very good price for heavy items, when I need more items I'll be checking sgs first

Date of experience: December 12, 2018
GB
1 review
0 helpful votes
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Bought the wheel dolly's, great to manoeuvre my cars around. I was going to have to buy a four post lift but this solves my space problem and no expensive installation costs
Great service as well ordered at 4pm and delivered the next morning at 7.45am!

Date of experience: January 7, 2019
GB
1 review
0 helpful votes
Follow Jonathan C.
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Ordered a trolley jack and axle stands during the Bank Holiday weekend and they arrived the following Tuesday. High quality equipment lifted and supported my 4x4 effortlessly and SAFELY. Looks and feels like this gear will last for years. Would definitely purchase from SGS again.

Date of experience: September 1, 2019
GB
1 review
0 helpful votes
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I recently used this company to provide me with two replacement gas struts for the rooflight on my caravan. From ordering to receiving the items was quick and speedy. The items themselves are better quality than the ones they replaced and at a very reasonable price. I will certainly use this company again. Very Pleased.

Date of experience: July 4, 2019
GB
1 review
0 helpful votes
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Excellent
December 14, 2018

Great price, easy to use website and free next day delivery
On my product. Will be the first place I look for any future purchases.

Also the courier company used by SGS deserve a mention as so many companies
Are let down by a poor courier service, not so for SGS. DHL contacted
Me by email and gave an accurate one hour time slot for delivery.

Date of experience: December 13, 2018
GB
1 review
1 helpful vote
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Return ******* - you have now had my return for over 6 weeks and yet I'm disappointed as you have still not refunded me. I've spend alot of time on trying to get this resolved.
I have told you on numerous occasions what the parcel looks like, sent proof of return, photos and answered your repeated questions over and over again. You have made promises to escalate to management and contact me and you constantly fail. This is most disappointing and not acceptable.
I look forward to hearing from you and receiving a full refund for goods we have returned and you appear to have lost.

Date of experience: January 7, 2021
GB
1 review
0 helpful votes
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Amazing service
October 3, 2019

I ordered a Milwaukee gun at two minutes to four in the afternoon, it arrived the next day at ten a.m.
It was very well packaged and arrived in excellent condition.
I also made a query via the website and was contacted really quickly.
Overall possibly the best customer service ever.

Date of experience: October 2, 2019
GB
1 review
0 helpful votes
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Super Easy!
December 4, 2018

I purchased something for my other half for Christmas, tools are very much not my fortay, but everything was so well detailed on the site it made it super easy to find exactly what I was looking for! Very hassle free check out and of course the lowest price!

Date of experience: December 3, 2018
GB
1 review
6 helpful votes
Follow lee M.
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What ever you do, do not shop at SGS Engineering or you will be sorry!
They won't refund your returns money in full, even when the item is faulty & that's against the law! £20+ to return a faulty strimmer, they will cover you for only £5. The law says they have to refund in full!
Do not, I mean do not shop there!
Be forewarned!

Date of experience: May 23, 2017
GB
1 review
0 helpful votes
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I searched the internet for a car trolley jack, I found several in the price range I was looking for, but only SGS supplied a hard case with the jack. The product was as described and was delivered as promised the next day. Excellent service, and I will certainly use SGS again.
Thank you.

Date of experience: August 1, 2019
GB
1 review
0 helpful votes
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Excellent Company.
October 7, 2018

Great products and service, reliable and speedy delivery. A first class company and a pleasure to trade with.

Have bough several items from this company, well made products and at a very competitive price.

If you require workshop equipment then this is the place to go.

Date of experience: October 7, 2018
GB
1 review
0 helpful votes
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25lt compressor
June 12, 2019

Ordered the above compressor at 10 am and it arrived next day as promised, the item was well packed. The compressor is of good quality and has performed faultlessly since I have had it, and has done everything I needed it for. Thoroughly recommend this firm

Date of experience: June 12, 2019
GB
1 review
0 helpful votes
Follow Steve C.
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To be honest, I don't leave many reviews about retailers; I mainly review products I have purchased. However, SGS has really impressed me. I purchased a tool case, which is great, but the level of service that followed after was exemplary. Confirmation and tracking emails were received within minutes of pressing the Confirm Order button. My order was delivered the next working day, as stated. I left a quick note review on Reevoo and thought nothing more of it. I was again contacted by SGS, thanking me for the review and to ensure everything with my first order was satisfactory. I can comfortably say that my experience with SGS has been fantastic, from the initial order to the after sales follow up. Keep up the great work.

Date of experience: January 7, 2019
GB
3 reviews
24 helpful votes
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My very own trolly jack at last. Only a little one but excellent item and superfast sevice.
RECOMMENDED!
Yeah and maybe "I do love it so much I want to tell the entire world", the same kinda love I have for my AK 47. Word!
Many thanks.

Date of experience: April 22, 2019
GB
1 review
0 helpful votes
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Excellent Service
July 29, 2018

Amazing service! Lowest price I could find online for the tools I wanted, ordered in the afternoon received my goods by the following afternoon! SGS kept me posted every step of the way, very professional, also friendly professional help from Tom via email, many thanks SGS

Date of experience: July 28, 2018
GB
1 review
0 helpful votes
Follow Ashley f.
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As always sgs provide great customer service and great product for a unbeatable price for top quality equipment there was a item missing from the product i ordered they sent out a new without any problem and next day delivery service as standard

Date of experience: August 2, 2018
GB
1 review
1 helpful vote
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Well pleased!
February 10, 2019

Ordered 3 mobile tool chests on Thursday lunchtime and delivery was 8.00 am a Friday.
Good communication regarding the progress of the order through the system.
Very pleased with the products, the price, the quality and the delivery. Would certainly use them again!

Date of experience: February 10, 2019
GB
1 review
0 helpful votes
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I have been using SGS Engineering for a few years now and always have a great Experience when purchasing items from them.
I am a landscape gardener and i have purchased many tools from them which i still use And have had no issues with.
Staff are also very helpful if you ever need advise etc.

Date of experience: October 26, 2018

Overview

SGS has a rating of 4.4 stars from 1,413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery and excellent service. SGS ranks 2nd among Tools sites.

service
54
value
55
shipping
54
returns
30
quality
52