SetSchedule

You should try this app. And do remember to very your profile.You will get more matches when you are qualified.

Their "response" to my complaint contains the SAME LIES that they have told me over and over again. I am NOT an INexperienced Realtor and have dealt successfully with numerous lead generation companies. They had NO RIGHT to renew my account and charge me $1650 AFTER I told them MANY times to cancel and NOT renew my account.
SetSCHEDULE IS a total SCAM- STAY as far away from them as possible.

1- their "leads" are terrible- bad emails and phone numbers, bad email addresses- when called the leads have NO interest in buying or selling. These are the same leads you can generate yourself on Facebook and Google for a FRACTION of the cost.

2- Their Customer Support people are UNhelpful and do not understand real estate.

3- Their "management team" consists of liars and frauds. They will auto renew your account and charge you ~ $2,000 even after you've told them numerous times to cancel your account and NOT charge any further.

4- They will block you from contacting their Founder and CEO, Roy Dekel- look him up on LinkedIn- and refuse to send your messages to him

This company is a TOTAL SCAM and FRAUD- STAY FAR AWAY

SCAM! DON"T SIGN UP. LEADS ARE NOT VERIFIED. WORST COMPANY EVER! THEY WILL STEAL YOUR MONEY! Lot's of time spent in going back and forth. Customer service lacks attention. DO NOT SIGN UP!

Great Service. So far so good. I feel that all my lead generation activities will be taken cared
Of. Thank you setschedule for this kind of services.

I am a 33-year real estate professional with over 1,100 past clients. Slick salesman really sold me a bill of goods. Missed scheduled monthIy calls from Bryant Ta. I was duped into believing that I would receive bonafide seller and buyer leads from their company. When we initially set up the location parameters for receiving the leads, it was created to receive leads for a 15-mile maximum radius from my South Orange County location; instead, I receive mostly Los Angeles County leads, which are twice the distance from my maximum radius parameters and I receive several leases, which I explained to you that I have no interest in receiving. The only leads that came to me in my service are immediately taken by someone else; despite, me accepting the lead within seconds of it arriving in my email. On two occasions Bryant told me that he was going to give me "special hotter" leads and on only one occasion he sent me a small batch of unqualified/unmotivated contacts, who had already been called by several other agents. Salesman sold me under false pretenses. I have contacted their office multiple times via phone and email since August of last year in attempts to cancel my agreement, but their call screener wouldn't let me talk to anyone and when asked to speak to Bryant's manager they just say you will have to talk to Bryant and of course Bryant will only talk to you on your scheduled monthly call. I suggest you run from this company as fast as you can.

Sold me a $1600 bag of BS. This was to represent a "prepayment" for 100 leads. Grabbed the first 6 they sent out in my area. NONE OF THESE PEOPLE WERE LOOKING FOR ANY REAL ESTATE ACTIVITY. THEY HAD NO IDEA HOW I GOT THEIR CONTACT INFORMATION. I complained. SetSchedule tried to tell me NON-REFUNDABLE. I turned them into my credit card as a fraudulent charge. Trying to give them the benefit of the doubt, I took on two more leads...and had the exact same reaction from those people as the first 6! DO NOT GIVE THESE PEOPLE YOUR MONEY. (This system is asking for a picture of my receipt, but I only have a PDF)

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MY RESPONSE TO SET SCHEDULE
STOP YOUR PLATITUDE OF CANNED RESPONSES! You are ridiculous that you want to pretend that experienced Realtors do not know how to convert leads! It does not take a year. You are hoping to scam hard working independants to make your ridiculous system profitable to you! Your problem is that you do NOT provide leads. You are throwing spaghetti against the wall to see what sticks and charging $1600 for that. You are scammers. I want off your email and text system. I expect my FULL refund.

I'm impressed with SetSchedule Tech's user-friendly software. It's intuitive, and their customer support team is responsive and helpful.

SetSchedule Software Solutions is a game-changer! Their cutting-edge software streamlined our business processes, saving us time and money.

This company has enough bad business practices and they have scammed so many people out of their money that something should be done. This company has no morals and no direction as to what they are doing except taking your money. I have tried on numerous occasions to communicate something very simple with this company and it has been a horrible experience. Just to be clear, I signed up and after digging deeper in my research about the company(EVERYONE SHOULD DO THIS) I found out that their services are not a good fit for me. Before setschedule rendered any services to me I requested a refund. The irony is that no one you speak with knows how to get in contact with the billing department(which is only an email no direct contact). The billing department has not reached back out to me in regards to my request. In the state of VA there is a right of rescission. This company is breaking the law and should be punished for the lack of competency. The representative that I spoke with had no clue about the law and rules. This company is in breach of the contract that I have signed and will not return any of my calls with a serious resolve. Instead they get some representative that has nothing to do with my request to call me and sound completely lost as to why they are calling me in the first place. Very unprofessional company at best. No notes are being communicated so its like starting over anytime you speak with someone new. To add fuel, I requested a meeting, which is like the only way to reach these people and the representative did not even show up to the zoom call. SCAM ARTIST! If they get your money you won't hear back from them. To save yourself your hard earned money and some stress, please stay away from this company. If you too have been put in this situation by this company it is time to do something! Don't allow a company like this to take our hard earned money. I will be leaving a follow up review to let everyone know how this situation got resolved. My guess is a lawsuit because no one from this company has integrity, it is all about the money.

Using this CRM last 2 years. They are absolutely professional and informative. Got several appointments and leads.

The experience with setschedule was good and I got fantastic result using their radar and
App system.!

The app has an easy to follow interface that allows me to manage my opportunities in a convenient way. One stop shopping for me!

This company is absolutely the worst I have ever worked with. They promise you so many good things and they don't deliver on any of them.

I was told I would get unlimited leads. After I took my first 100, I had to give updates on them for a new allotment of 30. The leads - as they sold it to me - are not that. They are not ready to buy and are just searching generally. I am in the NYC area and after 172 leads, none of them were converting. They all told me to stop contacting them and that they felt pressured by the people on the platform. I understand if you want updates, but if you give better quality leads, you would see I am closing deals.

Every couple weeks I receive phone calls and text messages from the company to try to sell me the service again. I am already a client of theirs and they don't even know that I am or care to look. I took a call today and told them I was interested to get the salesperson back on the phone and tell her how dissatisfied I was with the service.

I have asked a manager to call and it has been past the promise of a return call from them. When I spoke with the salesperson, I told her the same thing and she said a manager would be calling. At this point, management calling is literally a waste of everyone's time. I cannot cancel it for any sort of refund and no one is offering me any sort of resolution. I am not even getting leads at this point because I now have to wait 60 days for replenishment which was not how it was told to me at all.

Please trust me when I say your money is better spent elsewhere at this point. Even old fashioned marketing techniques have a better ROI.

SetSchedule Software has a robust platform that handles complex tasks with ease. Their software has become an integral part of our daily operations.

Edit:
If SetSchedule has breached its contract with you, please file a complaint with the California Department of Real Estate, which holds the license for SetSchedule. Per the Attorney General's website: "If your complaint is not against a business that is regulated by another agency, then you may file a complaint with the Attorney General's Office." SetSchedule is regulated by the CA Department of Real Estate.

Second: Contact your credit card company immediately and open a dispute that you did not receive the services promised. You will need to provide the SetSchedule agreement and terms. Document all the calls and conversations you had. My cc refunded me back.

I signed up with SetSchedule on January 19,2018 and purchased their "gold" membership which is supposed to provide me with 8 listing appointments within six months. After three months of calling and emailing SetSchedue to check in as to when I would have appointments scheduled for me, I finally got an appointment that SetSchedule made.

When I called to confirm the appointment, the elderly lady said she was not considering selling her house and was very upset and told me she planned on dying in her home.

I emailed SetSchedule that this was not a viable lead. They NEVER responded to my inquiries about why this elderly women was scheduled to meet me when it was clear she did not set this appointment.

SetSchedule did not meet their contract obligations with me. I signed a contract to be provided a service which did not happen. Each time I called, I was greeted by their call center which is located out of the country. They would listen to my concerns and tell me that it has been escalated and that someone would get back to me.

There is an updated article from Inman News written April 2018 about SetSchedule. I emailed the writer about my experience. He responded back that he receives at least 2 emails a week. I spoke with several other real estate agents that had the same thing happen to them who posted on Yelp.

Thinking of signing up? PLEASE call me or the other agents on this forum who can tell you our experiences. SetSchedule is not a legitimate service, and they will take your money and disappear. I am a Realtor in San Jose CA.

We cancelled their service last year at the date below, and they proceeded to charge my card again for this year, and we have not used their service but for 45 days. They keep directing us circles on the phone and are NOW telling us we did not send the cancellation to the right department in May of 2021? These people do not deserve to be in Customer Service.
*DOWN RIGHT FRAUD* **THESE GUYS ARE CROOKS**

From: Scott W
Sent: Wednesday, May 19,2021 11:09 AM
To: Brandon Ogren, David Leos
Subject: Re: Scott Watson - Set Schedule "Cancellation Request"**

Brandon and David, we are a very busy team, and currently this program is not what has not met the expectations given to us by Set Schedule. We made this commitment in good faith that we would see viable leads within the system of up to 200 per month. Most of the leads have been RENTERS, which we do not want or need for our business model at this time or in the foreseeable future.

Please accept this as our cancellation notice with your company, as of today the leads are mostly rentals and the leads that are viable buyer or seller leads are even stating they do not need assistance at this time as you can see on all of those that have been archived, some under contract and others on the market currently.

Please see about pro-rating our remaining months left on this program. As of Today mid May, we have received a total amount of leads of 19 for the month, nowhere near the 200 leads as promised when signing up for the program.

Fantastic experience. Great folks that do great work. Professional and reliable service! What's not to love?