SetSchedule

I was a fool and signed up with this company. I think it is ridiculous that not only do you pay a fee but you also pay a referral lead if you close a deal. The issue is the Leads you get are absolutely horrible, I would say 99% of the people get mad that I am calling them because they have no idea where their information was obtained from. This by far has been the worst lead source I have use EVER! Agents, no matter how good it sounds it is NOT what they say it is. Be smart with the money you have to use for marketing or using a lead source, listen to the reviews from other agents who have spent money to be an active agent not the sales people (remember, their job is to overcome any obstacle and make it sound amazing, and collect your money and lock you in). I am pissed off and really I think these guys should be held accountable because they sell to us as agents that their leads are more reliable than they really are. I fell like they buy any type of list they can whether the list is related to real estate or not. DO NOT SIGN UP WITH SETSCHEDULE

As a 37 year high producing real estate veteran, I am disgusted with this company for auto-renewimg my subscription for a second year at $1,100! This auto-renewal was not explained by the salesperson initially when I agreed to sign up, and I had waited months in anticipation for this one-year contract to expire because it just was not a good fit for me and my business. Then shockingly I found out they had auto-renewed my subscription!
I have tried for many months to get a reimbursement for a lead service that I did not want, and did not use. They have been non-responsive to all of my explanations and requests.
I feel robbed of this second $1,100 charge to my Visa card, and am extremely disappointed in this company for not reimbursing me anything for a service they know I did not use. I canceled anyway, land lost the money, but still am receiving calls from Setschedule, and their "support" person told me tonight there is nothing she can do to halt the calls, and to block the number.
Not recommended for these reasons. Completely inconsiderate of valid explanations. Sad that a company can have such greedy behavior.
I felt the need to share, so that others do not have such an experience.

I called, texted, emailed and followed up on EVERY lead I accepted over a 3-month period, amounting to 40+ hours spent on hundreds of their "leads". I got through to three - one was annoyed I was harassing them, the other two were not "well qualified leads", as they hadn't worked with a lender and only qualified for 100-150K purchase, which is uninhabitable in our market. I couldn't have worked it harder, as I reasoned just one sale would pay for the $1600 "service". Then, when I called to complain, they continued to lie to me and advised me to continue trying. Their original sales pitch was full of lies. They said 30% of their agents renew. Well, that's because they auto renew. They said once I accepted a lead, others could not. That was a lie - one of the three I was able to get through to said they had been inundated with harassing calls by agents using SetSchedule. The whole thing is a scam. I finally was able to cancel my auto-renew via email I made them confirm through email, but I don't trust they won't auto-renew anyway based on other reviewers' experience. Stay FAR FAR AWAY from this scam company. I feel like a fool for not finding all of these reviews before giving them my hard-earned money. SCAM SCAM SCAM.

On October 29th 2021 I had a presentation done by Set Schedule representative *. In this presentation we were told that the company supplies agents with leads for real estate buyers and agents. We were told they had different packages and that if we wanted a basic package we would be sent leads that were unverified and if we resulted in a transaction that closed we would then pay a 20% commission fee to them. Then we were told that if we wanted to get verified leads where they would first be calling the leads to insure they were serious buyers or sellers and if we wanted to be set up with direct calls with the buyers and sellers and video calls they had a gold package where we would be paying them an annual fee plus the commission.
Decided to go with the Gold package to get verified leads. Upon the first week of having the system we found that none of the leads were indeed verified and not a single call or video chat was presented to us. She attempted 42 leads and out of all of the 42 not a single one was verified. Phone numbers were invalid, people asked that we stop calling them and said they were not interested in buying or selling.
It is very apparent that what she paid for is not what she is getting and that indeed the Gold package is nothing more than the free service that is offered.

*Personal information redacted by admin

Very fast service. Awesome and wonderful... Its very good to make a link with setschedule. Fantastic their support team.

Creepy Telemarketers, getting 2 to 3 calls a day from foreign telemarketers.

Worthless system must be tanking if they have lowered their standards to annoying robocalling telemarketers.

This is the best app in playstore that I have use ever.I'm really benefited by use this app. SetSchedule was an awesome company. I highly recommand this app.

The staff over a base is the best. Thank you so much for helping us grow very quickly. Your CRM makes growing that painful but helpful.

All set schedule wants is your up front money! They are a scam and the biggest rip off ever!
Highly Unprofessional and unethical that's for sure.

Setscheule nothing to dislike really. It's has been a very reliable solution to manage. Exactly what i need expect of it! Great system

This company preys on real estate industry professionals - they lie and offer services which they do not actually have -- dont invest your money

After a good sales pitch I fell for SetSchedule.com appointment/lead generation program for Realtors. I paid $1700 for a promise of 12 scheduled appointments with serious home sellers over the next 6 months (now they say it is a year, but that isn't what it says in the agreement).

As part of the program I would also receive leads of those not ready to make an appointment yet, but expressed interest in selling within a 15 mile radius of my desired location. This second part is what convinced me to give them a try. Unfortunately (9 months later now) I have never received an appointment and have only received a handful of leads that were not in Milwaukee's inner city. Of those 8 leads I accepted I was only ever able to reach one, who in the end decided not to sell.

SetSchedule also has lists of other potential sellers that you can download by zip code. I downloaded all the 28 names they offered in ******* only to find that all but 2 had already sold over the previous 12 months.

Needless to say this is a scam. I have tried calling to get a refund, but they claim to not give refunds and besides my 12 months isn't up yet (it says 6 in the agreement). They say they will increase advertising in my area to deliver their commitment, but I haven't heard anything from them since my complaints (3 months now). Now they won't even return my phone calls.

Realtors. Stay away! This is a SCAM!

Update - Visa refused my disputed charge with them. Seems Visa only gives you 2 months to dispute a charge which doesn't work when the service has 6 months to provide their service. My dispute was within 60 days of the contract expiration. SetSchedule says they have renewed my subscription for another 6 months to try and fill their obligation. I did receive 1 appointment from them shortly after this. An elderly lady who says she never requested any services and has no intention of selling. Outside of that one bogus lead I have yet to hear anything else from them in the 3 months since the original agreement expired.

SetSchedule Tech's software is cost-effective, providing excellent value for the price. It has become an indispensable tool for our daily operations.

We switched from Base CRM. We were really impressed with the look, feel, features and price of SetSchedule. There are no other CRM's that can touch the price/performance of the SetSchedule platform.

If you are getting calls and texts from set Schedule offering to provide leads for a small referral fee... RUN! Even if you stumble across their ads save your money and look into another company. Set Schedule has to be the worst most unprofessional lead service provider I have ever seen in all my years as a real estate agent. Not only are the leads fake, I'm not talking about one or two which happens with any ad but everyone! I have tracked the "So-Called Owner "on several sellers leads back to where the lead name hasn't owned the property in over 3-7 years which leads me to believe that they are recycling leads...

As for the so-called buyer leads, over the last several months I have called hundreds of leads from set schedule, and not one has shown any interest, and many of the leads I have spoken with bought a home 18- 36 months prior... which as disturbing as it leads me to believe that these leads are being recycled as well.

To summarize if you make the mistake of getting started with set schedule and want to cancel your service, don't think you can just e-mail support and request to cancel upon your term ending (as stated in the terms and conditions)... not going to happen they will continue to charge your CC until you are forced to cancel the card or change bank accounts. Do your own research and call, text email agent on their testimonial page. I did and was surprised when they all had the same complaints as I did... well I wasn't really surprised this company sucks... Be very cautious there are many other companies out there that are honest, the leads are real/current and overall do a much better job, set schedule talks a good game but doesn't come close with it comes to delivering on their promises.