Servicing Stop

Avoid at all costs I was warned by a close individual to the company serving stop would phone and say you need this and that.

I payed 126 from 146 pay early and we take 20 pound off.
On the phone she said you won't pay anything else.

I then receive a phone call with a bill if pollen filter and other bits were to be done and it came in at £436. I told them to f*** off and return my car.

Will never use them again make sure you pass this message around.

Although the adviser was pleasant, they talked over me whilst I was talking and protesting the high price for the work carried out on my vehicle and did not really know much about the work that had been completed on my car. Their site never gave me a detailed breakdown of the work done either, it kept saying not available at present try again later. Do not use Servicing Stop! It's a terrible company. Also Dragons den should be ashamed giving money to these scammers. The guy that turned up to pick up my car never came in the given time slot and the neighbours told me his car did not have an MOT! Was it his car or one of their customer's cars! NEVER USE Servicingstop!

Booked and paid last year for an MOT & Service, around £125 in total. Great. Got the phone call later saying various other work needed doing, the car was 3 years old and in very good condition, total came to over £500 on top of the fee's I'd already paid. They get very ratty when you challenge them over the phone too. They did the work before letting me know as well! The cheek! And unnecessarily too. Avoid, it's a total con.

They hook you in by offering what looks like a cheap service. They take the car away and then come up with a list of other things that your car 'needs' doing. I just wanted a standard service as I'm going on a long car journey this weekend, my car wasn't even in for an MOT.

Then the prices they quote for the 'work' are absolutely ridiculous, £129 plus VAT to change the brake fluid for instance.

I agreed for the cost to be spread over 6 months and am thinking of contacting my bank to get the rest of the payments stopped. This is just a scam.

I booked MOT and Full Service and the low price lured me in. However they add on extra bogus costs to scam you in to making money. The garage they used to carry out my work was also very inefficient and took 2 days to return my car. They failed my MOT on exhaust emissions requiring replacement of an exhaust manifold gasket. I then went to my mechanic to check it and there was no issues with this and another MOT tester passed it straight away. I highly recommend you don't use their services

This Booking Service is flawed and in my experience failing. My booking was confirmed then the car collection aspect cancelled, when offered driveway parking for the service agents vehicle, the date booked for the service changed the afternoon before it was due to be carried out. 12 minutes telephone hold to get through to customer service where a pleasant woman tried to validate their actions, I cancelled and will now rebook directly with our local Audi garage.

I think there should be some legal action taken against them, go through the review you can clearly see they are scamming people. I had a terrible experience with Colchester garage, the guy is extremely rude and lies to your face. They picked up my car then he called and said I will have to pay £1300 or else they won't give me my car back. He said we will not drop it back when I insisted that the company policy says otherwise he still denied. Then he forced me to get things done for the car which were not required to get MOT but he constantly lied and threatened that he will not give me my car back. I have never met such scammers in my life. They should not be allowed to scam people like this. I am not sure what to do now but I have sent an email to their complaint section. Never go for them especially the Colchester one

What looks like a great deal and a fantastic saving is an illusion. Once they have taken your payment at there discount for paying up front and your car is off to the garage for its full service you get a call. You are then told you must pay for a pollen filter to be fitted the oil to be changed and they also throw in that your brake fluid needs flushed and replaced at a grand total of £315. What a con. Please do yourself a favor and don't go anywhere near them.

Service stop is a scam took my car wouldn't return till gave £700. For a service which was meant to be £160 do not use try saying car needs special oil.
Free collection of car still even that a lie charged me £20 vat just on collection

Added services to a quote that where not requested. Always expect to pay more.

Been in dispute with them and had the call recording script. I never asked for oil or brake fluid, only two services which would have cost £400. As I know nothing about cars, the quote came to £700. I was told I would get a link via text to pay...then came with no break down of services. I paid. Later I went to my emails and saw the extra services I did not request. BUT because the agent mentioned brake fluid would last two years...the only mention if brake fluid on the call...they believe I approved this... taking this case further

This is one of the worst companies in the whole of UK. They never tell what time the car will be ready. If you use them then be prepared to have no car for at least 2 weeks or more. I so close to reporting them to the relevant agencies for not even telling me what's happening. I actually thinking that the car has been stolen.

Never again. Worst ever don't even need to be rated as they are lower than 1 star.

It's unbelievable the level and quality of service I am receiving.

Please see state of car just received.

The car is in a very dirty condition, with bird poo all over. Drivers mat is equally very dirty. Dirtier than in the condition I gave it ou.

I lifted the bonnet / hood of the car and its worse. The engine cover has not been fitted with the screws with the engine cooling cap left off and pipe left hanging leaking out.

I can not express my disappointment enough.

See attached.

As expressed yesterday can I have someone acknowledge my emails, respond, call Andd arrange for refund of the payment as this is definitely not the service you guaranteed

Sent from Yahoo Mail on Android

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This is a scam company, which tricks you in with cheap MOT and servicing offer, but then charges you between double and quadruple for repairs and don't even do the work properly. Returned my car with a scratch and a check engine light on. They are shamelessly exploiting vulnerable people in this cost of living crisis.

Why didn't I just take it into a garage myself? I will be asking myself as I pay off this bill.
I get a call trying to give me a £1300 invoice for various works. One of which was hundreds for a belt change (changed earlier this year for £50). So I say just get it though the mot. They have the car now and I'm at work so what can I do? So the bill comes down to a total of £950.
Gets taken back, give it a test drive and hear scraping, they took it back and must have heard it too. Found out from utube it could be brake pad guard resting on it, which it was.
Loads of welding on the exhaust was paid for yet a gummy patch I did on there was untouched! What did I actually pay for? We'll never know.
I phoned the garage for a moan and they moaned about S Stop themselves. I could go on, I know I've been milked and it's my fault.
Why? I didn't listen to the reviews.
Read this review and say one thing to yourself.
"I'm taking it in myself"
If you don't, I hope you have a good credit card deal!

I had my car booked in for service this morning. No one called, no one came, promised everything, nothing happened. I wished I had seen the reviews earlier! I should have know something was wrong when the reviews on their site only go up to 2021! Cancelled!

I have emailed trading standards and business watch dog! There are thousands upon thousands of complaints. I'll be a dog with a bone on this one.

My car was booked for a full service and paid in full. After collecting the car I was contacted from multiple ends demanding more money and a list of jobs The car needs. And threatened that the car would not be released until I paid. I had urgent hospital appointment the next morning so I had to pay around 46 pounds extra just for releasing the car. They have done something that the fairly new BMW with ******* miles on the clock doesn't feel right now. I requested them for an itinerary of work they have done. So far no response. I would dread going through such cowboys. Please please keep away from these cronies

I am so annoyed that a firm like this is allowed to trade service and mot quoted £132.00 bill ended up £178.00 and mot failure wanted me to pay another £140.00 to adjust handbrake and headlights. They will also refuse to return you're car until you pay bully boy tactics trading standards should do something about a company like this. Also the police, as you should not be allowed to refuse to return someons property until you pay them without you having had the chance to check the work carried out.