business logo of SeneGence
How would you rate SeneGence?
grey star
grey star
grey star
grey star
grey star
California
2 reviews
13 helpful votes
Follow Melissa K.
Unfollow Melissa K.
Send Message
Share Review
Report Review

I tried Lipsense in December of 2016 and absolutely loved it. I decided to become a distributor as there are really none in my region. I was able to sell 6 sets... and have sold none since January. Why? Because there is NO STOCK. None. They take your $55 initiation fee and then there is nothing that you can sell. I am certain that "heavy hitters" or the highest sales people get first dibs on product. I'm so disappointed. I didn't even want to do this for money. I just loved the product and wanted to share. Those that I sold to no longer ask about the product, and rightfully so. They can't buy anything anyway. I will not share this with friends only to let them down. Also, when there is MINIMAL stock, the website crashes. I have not been able to get on to purchase even with 4 to 5 browsers open while also using my phone. Again, I think the high sellers get advanced notice. Anyone praising the company is not experiencing this, and I think the majority of us suckers who signed up are. In addition, it's absolutely criminal that there IS NO CUSTOMER SERVICE. I've sent over 12 emails at different times and made dozens of calls. Nobody has ever emailed back or answered the phone. It's disgusting. How is this company still running? Apparently they are experiencing "growing pains," but if they're experiencing this they should not allow people to sign up to be distributors, nor should they be expanding into more and more countries. It seems that they do not want to change as they're making quite enough money.

Date of experience: May 2, 2017
Illinois
1 review
34 helpful votes
Follow Emilee B.
Unfollow Emilee B.
Send Message
Share Review
Report Review

I joined within weeks of the "out of stock situation" as we called it, and it really was incredibly difficult. I couldn't just have people order whatever they wanted, because there were often only 1-2 LipSense colors in stock. And any time something would come back in stock, it would immediately sell out.

Fast forward to today: we have plenty of colors in stock, and they're not selling out in a matter of minutes or hours, but rather WEEKS - not because no one is buying, but because they have been able to ramp up production. Additionally, we appear to be on track to having all 36 colors in the permanent line back in stock by October.

This company exploded all of a sudden, and they simply couldn't keep up with demand. Honestly, that's not a bad problem to have! But SeneGence took the necessary steps to remedy the issues, and things are getting back to normal. I will say, anyone who signed someone up during that time, without disclosing to them how dire the stock situation was, did themselves, their recruits, and the company a huge disservice! That was not right, and I feel so bad for those people who were misled.

I'm so glad I stayed despite the struggles. It's better now, and business is still booming!

SeneGence Independent Distributor #*******

Date of experience: August 1, 2017
Minnesota
1 review
6 helpful votes
Follow Allison K.
Unfollow Allison K.
Send Message
Share Review
Report Review

Same experience
August 7, 2017

I was excited to join the company as a distributor. The product was always out. I couldn't order 300 if I tried. I do like the staying power of Lipsense, but I really don't like the feel of it. My upline gal was great, and let me know when product was available. When I went to order, it was already sold out. I just received an email too stating I need to order 300 pvm or whatever, and there was no way to do it unless I order product I wouldn't use or need. I also agree that the tax with the shipping and handling was a lot. Not for me! Really disappointed and would not recommend joining at this time.

Date of experience: August 7, 2017
Connecticut
1 review
0 helpful votes
Follow Michael b.
Unfollow Michael b.
Send Message
Share Review
Report Review

Amazing makeup
October 17, 2021

This makeup is the best makeup I've seen my girlfriend loves it and sells it nothing but happy customers

Date of experience: October 17, 2021
Virginia
1 review
0 helpful votes
Follow Marie M.
Unfollow Marie M.
Send Message
Share Review
Report Review

I have tried many lip stains and Senegence is by far the best. Lasts all day! My rep ships promptly too.

Date of experience: June 14, 2021
Virginia
1 review
10 helpful votes
Follow Shelley B.
Unfollow Shelley B.
Send Message
Share Review
Report Review

Unsafe
August 14, 2018

I was asked to buy product via an online party of a friend of mine. I wanted to help her out so I purchased a lipstick and the eye creme. It cost over a hundred dollars which was ridiculous. I will be reporting this company to the FDA. I received my eye cream in an unmarked white plastic container with a blue lid. On the underside of the container was a small sticker which said eyecreme. That's it. The container was not tamper proof, it wasn't sealed and there wasn't any instructions for use, ingredient list, or manufactures address and phone number; all of which is required by the FDA. This company needs to be shut down. Do not buy their product. The largest cost to any cosmetic is the price of the container it comes in because it must contain so much information. This plastic container the creme came in didn't even come in a box with information on it; it came in a bubble wrap bag! That also didn't have any information on it, none. The company must be pocketing all the money you are spending on their unlabeled bubble wrapped product. It is a dangerous and unlawful practice to sell things in unsealed containers. Please don't risk trying their products. Their lipsticks arrived properly labeled and sealed but I will not endorse anything this company sells.

Date of experience: August 14, 2018
Massachusetts
1 review
5 helpful votes
Follow Terry N.
Unfollow Terry N.
Send Message
Share Review
Report Review

Not worth the money
November 9, 2018

Tried the lipstick... HORRIBLE! Lips burned and feels gross on the lips. The skincare products aren't what they say they are, better off buying Olay products.

Date of experience: November 9, 2018
Nebraska
1 review
19 helpful votes
Follow J D.
Unfollow J D.
Send Message
Share Review
Report Review

I joined this company December of 2016. I was so excited and pumped. Not long after, all of that excitement disappeared. There's so many out of stock issues it's really hard to make money unless you're already established in the business. You have to purchase your own website so customers can go on and shop. A lot of them are turned off by invoicing. You aren't allowed to say anything negative... even though there's MANY problems within this company. It's all hush hush. I felt scammed getting into this business. You have to purchase $300 of limited stock to get the 50% discount... most of which you'll lose money having to trade with other distributors to make your customers happy! I've been doing this for a few months and still have no idea what's going on, the only product I've really learned about is the lipsense, and the only person I've benefited is the crown princess (highest ranking distributor). I wouldn't be surprised if they lose a lot of distributors very soon unless they fix their problems! Do it if you just want the discount, otherwise don't waste your money. Every time I see someone new sign up I cringe a little bit. Wish I'd never started with Senegence...

Date of experience: March 31, 2017
Nebraska
1 review
8 helpful votes
Follow Michelle R.
Unfollow Michelle R.
Send Message
Share Review
Report Review

Saw it and before I ever tried it, I was sold and signed up as a distributor. The claims and videos are true. It does NOT budge. The great thing about this company? LipSense is the tip of the iceberg. There are SO many other amazing products - long-lasting make up and anti-aging make up and skin care.
2000% growth in the past year!
The OOS issues are the result of the astronomical growth. The company is building, hiring, producing, expanding, contracting out work...
I'm sticking with this company. Yes, it's hard right now, but I recognize a remarkable product when I see it. And tell me this - what other MLM company allows a NEW distributor to immediately make 50% profit on sales? I have consistently ordered this product for 50% off since I joined early February (yes, I received a 50% discount for a volume purchase, but most companies don't even give their distributors the option of receiving such a great discount).
GREAT compensation plan. Incredible support from uplines and distributors across the nation. I'm not going anywhere!
If you are interested now - let me know. I'm not just wanting to "sign you up".
I am an encourager and supporter of my team of more than a dozen women.
Your success is my success.
Distributor #******* - $66 with tax to sign up
Then email me and we will get started!
*******@gmail.com
Michelle - Wife, mom, nurse practitioner, nursing faculty, and SeneGence Independent distributor in Omaha, NE

Date of experience: May 15, 2017
Texas
1 review
22 helpful votes
Follow Jamie S.
Unfollow Jamie S.
Send Message
Share Review
Report Review

The worst company ever. Been waiting for a refund over a month. And can't get through to no one to see what's going on. DON'T JOIN THIS COMPANY. THEY ARE FULL TIME SCAMMERS!

Date of experience: April 20, 2017
Indiana
1 review
38 helpful votes
Follow Amanda N.
Unfollow Amanda N.
Send Message
Share Review
Report Review

Great Company
October 31, 2017

To all of you who have been complaining about the NO STOCK issue... It has been taken care of. We have almost 50 lip colors and all are in stock! The reason behind that issue was that the company was not prepared fop the takeoff of the product. The reason there is a burn when applying the lip color is this. It burns because of the cosmetic grade alcohol that is used to sterilize the product when you dip the wand into the tube which also will kill any bacteria you may have on your lips when applying. The first time you try LipSense it can tingle. This is because the lips are dry and not sufficiently moisturized. Those without dry lips do not notice this. The sensation will stop once you have finished the application and applied the moisturizing gloss. After you have used the Gloss for a day or two you will rarely ever experience the tingling again. Dry lips can be caused by repeated use of wax and paraffin based lipsticks, which, by their nature, can cause dry lip tissue. You can eliminate this by conditioning the lips for a few days and not using any wax based products. Once you use the LIPSENSE and the Moisturizing Gloss on a regular basis the dry lips will be gone forever. I myself have been using LIPSENSE for months and the only time i experience the "tinge, burn" is if I have gone several days and not used the gloss or lip balm.

Date of experience: October 30, 2017
New York
1 review
2 helpful votes
Follow Ashlee O.
Unfollow Ashlee O.
Send Message
Share Review
Report Review

Honestly, Senegnce International is an amazing opportunity. Yes, you have to pay $55 to sign up and to renew every year. There is not a monthy Fee, or quota!
How much money you make soley depends on your direct sales skills, how many downlines (Distributors signed underneath yourself) and how well those downlines do.
You can not only break even but make up to 100% profit the first time you purchase a qualifying 750pv order.
That's $1500. 00 of products for $750.00 plus tax and shipping of course!

Sell all of that product and you will make back your money and profit 100%!
DO NOT FORGET, you can keep some of those products for yourself instead of
Keeping the profit.;-)

But hey if you want to just sign up to buy products at wholeale for yourself more power to you!

If you have not tried the products... GIRL you really need to!

They have everything to suit your needs and to last ALL gosh darn day:)

If your interested in learning more about this opportunity PLEASE contact me! Or if you want to get yourself some truly outstanding skin care and beauty cosmetics.;)

Remember this, do you want it at wholesale or retail?

INDEPENDENT DISTRIBUTOR
#*******
LipS Forever

https://m.facebook.com/groups/**************?ref=bookmarks

Follow this link to my Facebook Group for more information.

Date of experience: March 24, 2017
Australia
1 review
17 helpful votes
Follow Pasqualina R.
Unfollow Pasqualina R.
Send Message
Share Review
Report Review

I am 62 and my wrinkles are certainly diminishing. My skin appears more luminous and more even toned

Date of experience: June 28, 2020
Australia
1 review
8 helpful votes
Follow J J.
Unfollow J J.
Send Message
Share Review
Report Review

Scam
July 7, 2020

This is simply a pyramid scheme dressed up as a legit company. Cheap products with utterly nonsense claims, sold at a 500% mark-up. Scam Scam Scam...

Date of experience: July 7, 2020
Illinois
1 review
6 helpful votes
Follow Todd P.
Unfollow Todd P.
Send Message
Share Review
Report Review

You blow
July 21, 2019

Bunch of overpriced garbage people keep selling my wife. You can get equal quality stuff at Walmart for way less.

Date of experience: July 21, 2019
Arizona
1 review
19 helpful votes
Follow Betsy r.
Unfollow Betsy r.
Send Message
Share Review
Report Review

Not impressed
June 5, 2017

It burns putting it on. Chaps my lips. Has a bitter taste gets on everythingvyou eat. Cant be good for you

Date of experience: June 5, 2017
Indiana
1 review
9 helpful votes
Follow Gaby m.
Unfollow Gaby m.
Send Message
Share Review
Report Review

Bad business
August 24, 2017

If I could give a no-star I would rate this company with none what started off as a great idea to have a lipsense party turned into a bad one had a lot of trouble with the distributor from her being 45 minutes late to our party when you have a party the distributor supposed to let you know about the history of the company and what it's all about she knew nothing she had a game setup and my mom won a prize opened it which was body cream and it was already used she had brought her husband and daughter to the party argued with her daughter about not letting her put on the product. After that not being able to get the product when she said she could to changing the time to when she could get the product to trading somebody to receiving it at an old address to telling me she got everything and giving me a time to drop it off to not showing up and then letting her husband take the phone and disrespectfully message me so I decided to call and see who I needed to talk to someone about my complaints about their distributor however they don't have a phone number just an email so I did email them however I called corporate to see if they could help after the lady at the desk asked me what happened and I start telling her it was long story and she asked again so I told her what happened she puts me on hold comes back with an attitude and tells me that she can't help me she's just a girl in the office at corporate and if I'm want to complain to email and hopefully they'll get back to me but they have hundreds of complaints a day so it may take a while... first of all if you have a hundred complaints a day obviously there's a problem and they still have not gotten back to me this company is ridiculous and I will not be dealing with this company again. Besides to fight to get my mother and grandmothers money back. I guess corporate sets the standards to be rude to their customers so their distributors Can as well.

Date of experience: August 24, 2017
Nevada
1 review
24 helpful votes
Follow Victoria O.
Unfollow Victoria O.
Send Message
Share Review
Report Review

Mislead & disheartened
October 31, 2017

I have only recently become a Senegence distributor, my friend who recruited me had only been a distributor three weeks when I signed up and unfortunately she wasn't as well informed as she thought. I was told that I would receive a 50% discount for the first 30 days upon signup. Not true. I only received this discount for my very first order in which I was encouraged to stock my inventory by any means necessary, including a loan if need be. I attempted to place my second order which was two days after my initial order and discovered my discount went down. The discount is based on a tier, you have to spend hundreds of dollars in order to qualify for that 50% discount. I was mislead, I don't believe it was intentional and I own that I should have researched more. So today my first month orders had earned me a 40% discount. Today, while in the middle of ordering a lip color that I had just sold for$25 a message popped up on my screen before I could hit submit that informed me, my monthly discount I had earned is now starting over and I was knocked down from my 40% to 20%. I had just sold one lip color for $25 just to end up having to pay $27.50 to replace it. I was even being taxed on the shipping and handling. When I emailed the company I received a generic auto reply telling me I could get the 50% discount if I placed an order for a little over $600. I feel foolish and stupid. Even in Mary Kay you get the product for 50% off and only have to place an order of $200 within the next three month I think. Senegence is much more strict and in my opinion, you'll end up paying more than you'll ever earn. Research for yourself how many distributirs actually turn a profit.

Date of experience: October 31, 2017
Florida
1 review
3 helpful votes
Follow Lynne U.
Unfollow Lynne U.
Send Message
Share Review
Report Review

Best lipstick ever
April 25, 2020

I love the LipSense and skincare, it's the only thing that actually stays on and my skin has gotten so clear I don't have to wear foundation anymore.

Date of experience: April 24, 2020
Pennsylvania
1 review
30 helpful votes
Follow Krista B.
Unfollow Krista B.
Send Message
Share Review
Report Review

I had written a nice review a month ago. I joined in April, and now have more experience with what the company is actually about. I do still love the products, so it's a shame that the company is doing nothing to help new distributors succeed.

After doing "the math" of continuously purchasing 300pv I realized that in 6 months, after working hard and having great sales, I'd only have made about $50 a week for all my efforts. If anyone is interested in seeing a copy of this you can message me and I'll show you. But it's pretty basic math.

I also had a very negative experience with customer service, when I emailed asking for an updated Beauty Book since what came in my $63 "kit" was out dated. They told me to buy a book or cross out with a sharpie the old colors in the book. REALLY?! I am seeing "going out of business" sales all over the place, because Distributors hoarded colors during the OOS situation, and are now in a panic, and in debt. Customers now know they can get a color for as low as $11 anywhere, so why would they pay $25 for one? The only way to make any real money, is to convince a new distributor to sign up under you and then PUSH them to continue to order 300pv or more a month. SeneGence basically forces you to do this with the way they have their discount set up. If you buy less, you only get 20% or 30% and your "profit" from selling it is eaten up by their crazy shipping and handling charges.

They took away all the incentives for signing up, or signing anyone else up. The top girls make 40K a month because of the distributor sign-up boom, but as fast as it went up, I see this going downhill, just like LLR did.

Date of experience: May 22, 2017

Overview

SeneGence has a rating of 2.2 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeneGence most frequently mention and customer service. SeneGence ranks 1001st among Skin Care sites.

service
12
value
10
shipping
11
returns
10
quality
11
+2