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How would you rate SeneGence?
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Australia
1 review
17 helpful votes
Follow Rachel L.
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I'm a makeup artist and started to use LipSense at first for my wedding jobs. It's simply the best if people use it in the correct way. No dry or crack lips, using their gloss is a must!
I have also started using the skincare for last couple years, it clear up my blemishes and my skin look so much better and fresher. I have also switched to Use their foundation and makeup on myself everyday, as I have oily and sensitive skin, it's the best for me as it doesn't clog pores or break me out. Honestly the makeup and skincare I was using were good brands and a lot more expensive, but SeneGence work much better, I have never look back.

Date of experience: June 28, 2020
South Carolina
1 review
20 helpful votes
Follow Michele V.
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A friend of mine is a distributor for SeneGence. I purchased a couple of lip colors/glosses and fell in love with the product. So, I wanted to buy more and my friend suggested I become a distributor so that I can purchase the product at a discount. I'm learning now that while yes, you can buy the product at a discount you will not ever find anything in stock because most distributors will hoard, I mean buy so much product that nobody else is able to later. Then they trade amongst themselves. This is the most ridiculous business plan I've ever seen or heard of. I work and go to school full-time. I don't have time to sit at a computer to wait until they release new colors or add inventory. I don't have the luxury of that kind of time. BEWARE! I do not RECOMMEND this MLM even if you're looking to just buy at a discount.

Date of experience: April 21, 2017
Nevada
4 reviews
4 helpful votes
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The best lipstick ever
September 13, 2016

I was working on the event and there I met a girl introducing lipstick by Senegence. I always have a problem to keep lipstick on my lips and I use for my job facial mask so... I was really imprest from the presentation and I went home with a lipstick.its is real I have it from early morning till I take of my make up Love it so much I call the next day and I sign up to be a distributor for Senegence make up and skin care. If any one want to see there products please contact me. Try it and the happiness will start. Amazing skin care too! Go to Senegence. Com and pick up the color you desire - my id is *******

Date of experience: September 11, 2016
Oklahoma
1 review
26 helpful votes
Follow Caryn F.
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I have been using SeneGence products since summer of 2016 and loved them so much I signed up for the distributor discount. Is the company experience growing pains? Yes, but a postiive attitude and a little patience goes a long way toward making this a good experience. Exponential growth is both fantastic and painful, and changes don't happen overnight but we're getting there. Yes we have out of stock issues, but all distributors have an upline support system from which to draw, and they are all fabulous. If someone's direct upline is not helpful, go to the next one up, and so on. This company cares about its distributors. My advise to anyone who isn't happy with their experience is to take it to their upline and stay the course. Eventually the understock issue will be ironed out and when it does, those who stayed confident are going to benefit greatly!

Date of experience: May 1, 2017
Washington
1 review
22 helpful votes
Follow Tina W.
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Yes, this company has been experiencing some growing pains and was probably caught of guard with the intense popularity that LipSense has seen in the last 6 to 8 months. Yes, OOS has been an issue - has it stopped me from succeeding - nope. Do I have lots of color - yes! I suspect great things on are the horizon for this company. Distributor #*******.

Date of experience: May 17, 2017
New York
1 review
5 helpful votes
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Oil to acne line
August 27, 2020

The oil to acne line worked well for my cystic acne. But, I moisturizer caused BURNING all over my face. It felt like every nerve was on fire. But it wears off within 10 minutes. So if you can deal with 10 minutes of searing pain. It's great!

Date of experience: August 26, 2020
Arizona
1 review
37 helpful votes
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I agree the way this company handles it's out of stock problems is bad. You should be able to sign up for the product so that you know about when you might receive it. But I have only been using it for a 2 weeks but I can already see the difference in my complexion. I am 71 years old and I am seeing fairly deep wrinkles disappear. I am using the Climate Control, the Dry Day Moisturizer, and the Anti-Aging Foundation. I want to wait a couple of months and then I will try some more of their products like the actual wrinkle remover, etc. The texture of the lipstick takes getting use to but there too I am seeing an improvement in my lips that tend toward being chapped. I'll check back in 6 mos if my rating declines.

Date of experience: August 30, 2017
West Virginia
2 reviews
16 helpful votes
Follow Mary C.
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This is a scam. They must make their money on signing up new distributors because for months now they've been saying they are experiencing growing pains but constantly are out of stock on almost every single item. This company should have worked it's problems out by now. They also take your money right away and then don't ship your order till over a month later, then not ship the complete order. They've not responded to any of my emails. I highly encourage your to read the reviews. You'd be crazy to buy into this poorly run business. However, the lipsense is a great product, too bad the company is so bad to deal with.

Date of experience: April 24, 2017
West Virginia
1 review
5 helpful votes
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What A JOKE
September 16, 2019

"Be sure to know the consition of your flocks, give careful attention to your herds." Proverbs 27:23
Saw this on a "Queen's" (LOL) fb page at some retreat she was at. Says they always incorporate a Bible verse --Give me break! Read inside the lines. These corporate leaders should be ashamed of themselves. What a scam. I feel really sorry for anyone who has fallen for the scam of any pyramid scheme.

Date of experience: September 16, 2019
Nebraska
1 review
8 helpful votes
Follow Babe D.
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The worst. They do not care about their customers and especially don't care about their distributors. Will allow you to buy product (and pay for it) when they can't fulfill the order (for months!) Most recently I was charged for product over a month ago and still don't have it. I've sent many emails and not a single response. The lipsense product *if you can get it!* is great. The skincare line caused me a lot of issues. But no issue as big as the financial ones this unethical and near-fraudulent "company" has caused. Please notice all the gals who gave even a semi decent review left their info so they can promote themselves lol. That should say it all!

Date of experience: May 9, 2017
Arizona
1 review
17 helpful votes
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Senegence is a Scam
April 12, 2017

I joined Senegence because I like their LipSence lip glosses (that's about it). I thought it was an amazing product. I was so disappointed and continue to be 3 months later. Items are always Temporary out of Stock or if you order something that you want for a customer is sent to you as a Partial Order. That's when I realized this company is a scam. Corporate office is clueless. I have called them and I'm always transferred to someone else only to hear "you're number 219". My calls are never returned or e-mails responded. I regret having hope with this company and I regret spending my money or the bull$#*! starter kit which is only a bunch of literature.

Date of experience: April 12, 2017
Hawaii
1 review
11 helpful votes
Follow Colette B.
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I ordered Lash Sense Waterproof Mascara for $20 plus shipping. I received it two weeks later and the tube was totally empty. Senegence wants me to pay a 10% restocking fee and shipping again when it is their mistake their is NO PRODUCT to try. They do not take care of their customers or distributors. They charged the distributor a 10% restocking fee and shipping twice as well. I refuse to buy their crap again! If I still want the mascara, I will need to wait about a month or so being they are out of stock! They need to go out of business for good!

Date of experience: November 8, 2018
California
1 review
24 helpful votes
Follow Emily H.
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I'm a long time distributor I originally signed up mid-1990's. This year has been chaos Senegence. To me, it seems a distributor can only get the product if they are a high producer or a new distributor. When I can not order product and my long time customer tells me "This person has stock so I ordered it from her" It kills me and makes me feel so maltreated.

Date of experience: May 22, 2017
Canada
1 review
18 helpful votes
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Company is a joke
April 17, 2017

Really this company is a joke. They take people's money and rarely do you get product and then you fight for months to get refunds.

All they say is they are growing and trying. Really? Stop accepting thousands of new distributors when you can't fill orders.

Date of experience: April 17, 2017
Arkansas
1 review
12 helpful votes
Follow Tim F.
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Don't ever buy any of this company's products. I bought all 5 of their diamond colors with diamond gloss for Valentine's Day well over a month before Valentine's Day. Despite repeated inquiries from my distributor there was nothing by Valentine's Day. The lipstick finally shipped late. Today, after keeping the money for almost 3 months they refunded the diamond gloss amount. The diamond gloss was the only reason I paid the extra money for their overpriced lipstick.

Date of experience: March 8, 2017
Arkansas
1 review
13 helpful votes
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Lip color
May 13, 2017

I got some lip color, it looked good going on but burned my lips, thinking that maybe I had chapped lips or something my teen daughter tried and screamed from the burning, couldn't get it off fast enough. Have tried this on 5 different ppl, not telling them what happened. They all complained of burning, one even said, "wow this stuff smells like alcohol". Read ingredients, has alcohol listed first meaning it is mostly alcohol llisted again later on, also has methyl glucose ether, st. Johns wart and other things can't even pronounce. The very last time I get reeled into buying something that I know nothing abt. Folks be careful.

Date of experience: May 13, 2017
New York
1 review
5 helpful votes
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So bad & painful
June 15, 2019

I was just sent some small free samples of random things. I only used the foundation and the lip balm. My lips hurt and are dried out and my cheeks look like I got sunburned and they hurt! I would most definitely never recommend. Thank goodness it was free.

Date of experience: June 15, 2019
Canada
1 review
20 helpful votes
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Impossible
April 7, 2017

I began this in 2016 and they have yet to get stock in. How is a distributor supposed to make anything when you can't order stock. Another thing is getting on to the site when new stock comes in! You CAN'T! I am so disappointed with this whole thing. Beware if your planning on joining as you make nothing!

Date of experience: April 7, 2017
Ohio
1 review
8 helpful votes
Follow Sandy K.
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I can wear any cheap dollar store brand make up, avon, etc. but i CANNOT wear anything from this company, especially lipsense. I had a reaction from it (shedding skin, rash and pimples) all around my mouth from this product. This is not healthy nor should be tolerated on the market! I had to stop immediately and getting my money back was a little difficult. I purchased the item around Xmas and didnt use it right away, so naturally the distributor didn't want to take it back. And it appeared she doesn't keep that much stock on hand, always had to get from other people. Whole experience was weird!

Date of experience: August 17, 2018
Kentucky
3 reviews
20 helpful votes
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Awesome Skincare!
November 10, 2017

I have used every skincare line from Mary Kay to LaMer plus what my aesthetician skincare line. I am impressed!
Customer service was great too as I had a defective bottle and they are sending me a new one.
I signed up to sell just to get the discount. I got 50% off with $600 orders. So I did times two! I am going to try to sell but if I get nowhere I still get 20%! Love the skincare for dry skin!

Date of experience: November 10, 2017

Overview

SeneGence has a rating of 2.2 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeneGence most frequently mention and customer service. SeneGence ranks 1001st among Skin Care sites.

service
12
value
10
shipping
11
returns
10
quality
11
+2