I've been a Senegence Distributor for nearly 8 years. A friend reported to me she needed help re-signing up as a distributor & called Senegence for help & told them I was her distributor. They told her that I hadn't "been active for a long time" and suggested she place her order with a different distributor! I placed an order every month, so that was a lie. How is this a legal course of action for an MLM? I believe since Joni Rogers didn't like that I called her out for breaking her promise to me, that she took it upon herself to blackball me. And why has Joni Rogers, a petty multi-millionnaire, blackballed me? All these years, if someone searched for a Senegence distributor in my area, my name would come up. I received new customers monthly that way and many of them became repeat customers. After I was raped at knifepoint, Covid hit, and I lost my job, I was in no emotional or physical place to spend time selling. So I counted on new customers finding me organically. But then Senegence changed their policy so that only distributors doing 300 PV each month – which is approximately $700 US dollars - would be visible on the Internet. Otherwise we were basically eliminated from the Senegence universe. I reached out to Joni about this and told her that her new policy was unfair and should be deemed illegal, that it killed my small home business. She admitted this new policy didn't seem right and said she would talk to her team about it. After a few months of reminders, she responded that basically you need to already have a big business or the new Senegence policy creates an algorithm that prevents small time distributors from being visible on the internet. That policy seems illegal, since 90% of Senegence distributors are small time distributors. SENEGENCE SEEMS LIKE IT IS A PYRAMID SCHEME, rather than a legit MLM.

Layla sent me replacement lipsticks however she was very dismissive when I sent through a video showing that the HydraMatte lipstick is not transfer-resistant as it claimed on the SeneGence website. She said that the lipstick was still wet. Clearly I am the person in the best position to determine if my lips were still wet or not as I am the one who put the lipstick on my lips. Pretty disappointing when a customer service agent doesn't believe the customer when they are raising a legitimate claim. There was also no acknowledgement of my request that the website be updated to remove the transfer-resistant claim for the HydraMatte lipstick as it is false advertising. https://www.senegence.com/en-au/products/lipsense-hydramatte-lip-color?srsltid=afmbooqdp-3qpwe4zc_fphcqzdasr04e1nzm1-okb0_v51kb8lnz5knl

My friend sells SeneGence and mentioned the face wash that completely changed her skin for the better. She sent me samples and I ended up with a chemical burn all over my face that lasted two weeks. It looked as though I had a horrible sunburn - in the middle of winter - and my skin was too irritated to put ANYTHING on it to help it.

That should have been a lesson learned but she said she felt bad and promised to give me a discount if I purchased anything. I said I would put $30.00 toward a "snag bag" (a holiday "game" of sorts where you say how much you are willing to pay and receive a surprise package of products). $30.00 + $6.00 in shipping and I was the new owner of a black mascara! That was fine because I needed mascara. (I normally use Falsies by, I think Maybelline - purple tube, awesome stuff). On my first application, I noticed that my lashes were spreading in awkward angles instead of being pulled straight with a lifted curl at the ends. It also seemed much clumpier than I was used to. I used the product periodically over the past two months and began to notice fibers in the tube and falling off my lashes - in addition to my lashes breaking off and falling out. I used to have long, thick lashes... not so much anymore. Last night, one of the fibers fell into my eye and I couldn't get it out. By morning, my eye was red and irritated. (Still is.) I contacted Senegence and they said there are no fibers in their mascara - I sent photos of the fibers and will be sending my product back for a refund.

I played one of the in-group games on Facebook and won Lipsense. I was super excited about this, as I am a major lip gloss/tint junkie! I love them! I normally use Hard Candy from Walmart but thought I would give Lipsense a go, especially since it was free. I did my research this time, considering the bad reactions to the face wash and now the mascara. I read that the Lipsense might burn a bit so I tested it on my hand. Yep, it burned. Not so much that I felt I was dying but enough to get my attention. I ignored the wise advice of my boyfriend to not put it on my lips and applied it anyway. Immediately, my lips began to burn - similar to how my face felt after the face wash. Once it dried, within 30 seconds, I could barely move my lips. They felt instantly dried out and extremely irritated. I wiped the product off with a baby wipe and immediately applied Carmex. All day long, I applied more and more, as my lips felt like they couldn't get enough moisture. Within 2 - 3 days, my lips were peeling and I had acne forming near my lips.

In short, it is extremely expensive and not something I would ever trust on my skin, even if I received a big box of it for free. These products are scary irritating and I'm concerned could cause real harm to people's skin (and eyes).