SeneGence

I went online to purchase the lip product. The Senegence website connected me with a local distributer to purchase the product via their site. I purchased the item via paypal and my account was charged immediately. After 30 days and no items I contacted the distributer via email and received no response. I also reached out to the company directly via email and received no response. After reaching out to paypal to dispute the payment for non receipt of goods the seller responded that she did not receive the email order, then she later stated she did find the order in her spam. Now it has been 40 days and I am requesting my money back since I still have not received the items. I also called customer service from the company website and they refuse to help and state"you have to deal with the distributer". Would not recommend this company!

I really try to give Sengence a try. I was helping a friend fund raise for her sick son, so I bought some of the make-up products. But as I kept trying the different colors of lip gloss it would first burn, I had to put globs of it on, then seal it with a clear gloss. After one hour, yes one, I started to have "flaky" lip gloss fall off! It was embarrassing because I was attending a banquet the weekend my flaky lips emerged. When I got home to remove it with make-up remover wipes, my lips were very dry. Geez, I'll just stick to my regular use of drugstore lipstick. And I really try to help my friend, but the lip-colors I had purchased did not stay put.

I first bough the LipSense - hated it. Burned and did not last like promised. Awful. Then my distributor sold me a $200.00 set of cleanser, moisturizers and eye cream. Only the night cream was decent. The rest was not even worth using. But the WORST is the eye cream. Even a speck of it cakes in my fine lines under my eyes. I was told to use less - no difference. Then I was told to only use it at night and get another one for day. WHAT? The 3 in 1 cleanser is so harsh that I could never use it twice a day as recommended. I just threw $200.00 away. :(

I got sucked into this business because a popula vlogger on YouTube started advertising it. Make sure you get all your information before joining this company. My uplin recommended I put all my stock purchases on a credit card so I could get rewards points. Yes, they actually recommend you go into debt to buy their product. The bad thing about this business is that you have to purchase stock or get a SeneGence approved website, which costs $300 on top of your starter fee. If potential customers want to purchase through the SeneGence site, you will not show up in the distributor locator because you did not pay the $300. This company is crap. Join another MLM or start your own business. You'll make more money.

I AM NOT VERY HAPPY CUSTOMER…I HAVE TO PAY THE SHIPPING FEE…. WOW…. I DISAGREED WITH YOUR SERVICE…. FYI YOUR REVIEW WILL BE 1-STAR…. I AM NOT CUSTOMER SATISFIED…
You have to pay the shipping fee if you wanna exchange the products... it say 100% guarantee customer satisfaction... NAH... dont order

I was amazed by the product even though I had never tried it. Was excited to buy so I joined th become a distributor to get the discount and possibly have some extra money! My upline that I signed under NEVER mentioned to me about the problems they were having. All of the OOS issues and NEVER told me I would not be able to order. Been trying to get through to customer service to get my money back but can't get anyone to answer the phone. It's been 6 months and still nothing to order but I have received an email tell me since I haven't placed any orders my distributor status is fixing to be inactive! Y'all can keep the $55 and stick it! If I was aware of all of the problems I wouldn't have joined. Someone needs to tell these leaders to stop signing people just to make their commission checks fatter and lying to the public!

Ashley Gardner rose to fame because of her quads. She is a top producer and stunningly beautiful. I am a plain Jane average person. I watch her Instagram posts about beauty and she recently posted about not understanding why people are against the online sales tactics of SeneGence. She boasts how she helps you find what's best for you. I reached out because I have a disability and putting on 2 lipsticks and 3 different mascaras is just not possible. I told her I couldn't relate and could she direct me to someone who might be starting out as I was intrigued by the products but it was overwhelming. I got a very snarky reply and was told she's a master esthetician like I was beneath her So it's a popularity contest. It's not about helping average people who tell you they know nothing. They just want your money and when you say you want to start with something simple you are a waste of space. So sad. Think about it you can't review these "sales" people. You can barely review their products

I love the lipsense, but the company is run very poorly. I loved the lip product so i became a distributor. $55 ($63 with tac etc) gets you in. Once in i saw hardly NO product is in stock! I ordered what i could, placing orders totaling $409. In a months time i have only recieved 2 lip colors, 2 oops, and 3 glosses. The others are "backordered" or "ready to ship"... For weeks!? Im not ordering anything else. They dont seem to know how to run a company.

I wish I never heard about this comanpy/product. Biggest head ache. All the girls do are lie and cheat you for your money. Before I had even placed my order, no one told me about their being a out of stock issue. If I would have known from the beginning I would have NEVER signed up. Then hearing every week, "the stock is coming back, stay positive it's a great comanpy" LOL... what a joke. What makes it even more pathetic is the company has been around 17 years... what an embarrassment! The ladies running the company are beyond clueless and it shows. For anyone who actually things this is a great company has serious issues. The product isn't even as great as people make it. It barely last especially when you eat, this whole thing is a joke and I fell for it. It took me months to get a hold of anyone at customer service and they have so many BS lies, everyone is always in a meeting or training... maybe management and owners should close down because this will never get better. You can run a company when you are clueless. The service is beyond horrible. I've been in customer service my entire life and have never encountered such horrible service and the attitudes are ridiculous.
You can't say you worked part time when they is NEVER STOCK. This company deserves no stars.

Over-priced merchandise and poor corporate customer service. I purchased the SeneSerum-C and tried it twice. The "beauty beads" fail to dissolve completely making it look like there's white flakes (dandruff) all over your skin. And the glitter/shimmer! Ugh! I'm in my mid-40's and do not want to be covered in glitter. Save that for the 12 year olds! And I must say that nowhere in the product description could I find anything that states this product contains glitter (or I'd have passed on this purchase in the first place). I also didn't like the perfumey fragrance, as I'm sensitive to smell.

I submitted a review directly on their corporate website and received a vanilla response the next day from their Corporate Marketing and Communications Manager, Ashley Shafer, saying my concerns will be directed to the appropriate departments (i. E. their trash can). Of course, they also failed to display my review. Hmmm...

Most notable, corporate customer service did not offer any refund or information on how to return this product. This is clearly a gimmick/scam. Serious skincare should not have glitter or make your skin look like you're suffering from a severe dandruff disorder. I strongly advise anyone who's interested in a legitimate vitamin C serum to look elsewhere or just get something much less expensive from your local drug store, where it's easier to get your money back.