If I could give a no-star I would rate this company with none what started off as a great idea to have a lipsense party turned into a bad one had a lot of trouble with the distributor from her being 45 minutes late to our party when you have a party the distributor supposed to let you know about the history of the company and what it's all about she knew nothing she had a game setup and my mom won a prize opened it which was body cream and it was already used she had brought her husband and daughter to the party argued with her daughter about not letting her put on the product. After that not being able to get the product when she said she could to changing the time to when she could get the product to trading somebody to receiving it at an old address to telling me she got everything and giving me a time to drop it off to not showing up and then letting her husband take the phone and disrespectfully message me so I decided to call and see who I needed to talk to someone about my complaints about their distributor however they don't have a phone number just an email so I did email them however I called corporate to see if they could help after the lady at the desk asked me what happened and I start telling her it was long story and she asked again so I told her what happened she puts me on hold comes back with an attitude and tells me that she can't help me she's just a girl in the office at corporate and if I'm want to complain to email and hopefully they'll get back to me but they have hundreds of complaints a day so it may take a while... first of all if you have a hundred complaints a day obviously there's a problem and they still have not gotten back to me this company is ridiculous and I will not be dealing with this company again. Besides to fight to get my mother and grandmothers money back. I guess corporate sets the standards to be rude to their customers so their distributors Can as well.