SelectHomeWarranty

Today I purchased the home warranty, Abraham Dayan was the rep. I did everything first online, however, within mins my phone was rang. It was Select Home Warranty (Abraham). As I was talking, I was still online researching/price matching and reading reviews. Abraham understood my hesitation, he allowed me to ask questions, which I did. I think the reviews are very hard to go by. You just need to know and understand the services, and when the service actually starts. In the middle of me giving my credit card number, I paused with uncertainty. Issac stepped in and assured me I was making a good monthly investment, he lowed the cost and I was definitely sole at that point. I pray I do not need to make that call, but I do have a little peace of mind. I also, hope I do not have any issues that some experienced stated in the reviews, because BBB will be hearing from me.
~Thanks CW, Richmond VA

Select Home Warranty, are the biggest crooks in this business. I've been with this company for almost 2 years. I've had several claims none of which were paid or fixed. My ice maker needed repair, I was told it was not included as part of my refrigerator. I did read the small print in the contract. Then I needed my Air Conditioner repaired SHW contacted me said the unit was too old and not covered.
THEY ARE BEING SUED IN AZ. BEWARE

So the 'repair' process on my air conditioner took from 5/31/19 to 9/6/19 involving dozens of phone calls and being stood up 5 times by their contractor. Now we're at 2 months later and the fourth time submitting the invoice, trying to get the $250 reimbursement against a $706 repair bill. Frustrated doesn't even begin to describe how I am feeling about this company.

I hope to hell we never need to use their service again. In fact, our furnace stopped working this Monday & we called a local company who came out & had it repaired within 6 hours. I gladly paid them the extra $47 to not have to deal with Select Home Warranty.

Attachments area

This is the fourth submission of the invoice for this claim.

So the 'repair' process on my air conditioner took from 5/31/19 to 9/6/19 involving dozens of phone calls and being stood up 5 times by your contractor. Now we're at 2 months later trying to get the $250 reimbursement against a $706 repair bill. Frustrated doesn't even begin to describe how I am feeling about your company.

I hope to hell we never need to use your service again. In fact, our furnace stopped working this Monday & we called a local company who came out & had it repaired within 6 hours. I gladly paid them the extra $47 to not have to deal with Select Home Warranty.

Attachments area

I worked with Jake Hill. Was a very good professional experience. Explained several things to me, answered all my questions. I highly recommend this company

I have been a recent victim of the Select Home Warranty company's false promises. I have purchased the policy by falling into the sales department trap offering 6 years with low price but then at the end, it turned out to be WASTE OF MONEY as the claims department looks for the ways to deny the claims without even reviewing the issue nor sending the technician for research.

After 500+ days of frustrating experience, I finally FIRED them and CANCELLED the policy and end up losing money, headaches with dealing a poor customer service and worst loyalty departments.

CAUTION: PLEASE REVIEW THEIR EXCLUSION CLAUSES FIRST BEFORE FALLING INTO THE TRAP ABOUT FINANCIALS.

HOPE THIS REVIEW HELPS TO SAVE OTHERS WITH GETTING INTO BAD SITUATIONS.