SelectBlindsReviews 8,473

I'm fairly sure select blinds will remove this review, but here goes anyways. I purchased three blinds last month, totaling nearly $500. One of the blinds (a 2 inch "faux wood" blind) arrived damaged, with the mechanism to open and close the shades not working. In addition, these "faux wood" blinds were of horrible quality - think floppy plastic, the type used to house disposable food. The blinds did not close fully because the plastic was so heavy. I complained several times, and the customer service rep first asked me to try to fix the blinds myself, and when I said I was not willing to go out of my way to fix the faulty low-quality blinds, they said I would then have a choice for a "re-make" by paying $10 and an additional 50 percent of the original cost. Really very unsatisfied. Buyers beware!

I purchased Premier Light Filtering Cord-Free Roman Shades prior to the end of last year and they arrived with a cord. I called customer service and they were contacting the manufacturer. Customer service sent me an email that the product now has a cord, YET they continue to advertise NO CORD on their website! Premier Light Filtering Cord-Free Roman Shades http://www.selectblinds.com/romanshades/premier-light-filtering-roman-shades.html

I know what cord free means but Select Blinds does not. They refuse to refund my entire purchase or make good on the ACTUAL product they are selling.

My problems:
1. My original item was back-ordered
2. When I tried to get this item changed to an available item the staff was very nice and when I explained that I needed the item soon offered to rush my order. Supposedly it was changed and would be delivered that Friday. It never came.
3. The following Monday I contacted them again, they were apologetic and said the blinds would be here by yesterday, assuring me that this would be the case. My blinds did not come.
4. I contacted them yesterday and today and they do not know the status of the blinds being shipped, are unsure if the blinds have been produced. They promised to call me yesterday, they did not. They have stated they will call me today, I am still waiting.
5. Select blinds is not the manufacturer, they are some company who works loosely with a manufacturer and it takes 8 hours for them to get a response back and then they may or may not be able to help you.
6. GET BLINDS FROM A DIFFERENT COMPANY IF YOU HAVE ANY OTHER OPTION!

The overall process through the website was very user friendly and quick for us. My wife and I love the sample kit with styles and color/stain options that you sent to us. This really helps someone find the perfect match for their home.
We placed two separate orders over a period of 4 months and both arrived relatively soon after we placed the order. The installation instructions are easy to follow and all the required hardware came with the blinds. Each area we installed our new blinds was perfectly enhanced and we couldn't be happier.

Thank you again for a wonderful product and the great service throughout the process. We will indeed be a repeat customer.

I bought my entire house of cordless honeycomb blinds from this company. When they arrived, I give them a two because i did get product and they did come in a decent time, but when they arrived they were not at all as represented. They were soooo paper thin that you can see the strings in them. Yes, i ordered translucent ones so they have some light, but NO WHERE else would you find such poor quality even premade ones are better quality than this. NOT A good deal at all, and the customer satisfaction is a crock. They wanted me to pay for all the shipping back and I would of been out of all my money, and blinds in the mean time and would of had to fork out another wad of money to upgrade them. They were rude and did not care at all now that they had my money. I WOULD NOT RECOMMEND THEM AT ALL... their products are just made cheaply to lure you in with the low price.