Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I messed up- accidentally cut a cord- wanted to buy a replacement blind and was given the choice to send and repair or purchase another blind at a fair cost-did the latter-easy, done, problem solved! I'm a long time customer and customer service never fails-thanks so much Seth!
Moving is stressful. Moving into a house with a lot of windows and no window treatments is incredibly stressful. Living with packing paper taped up on the wall for weeks can drive you insane. Our neighbor recommended selectblinds.com. We ordered online and had some issues with the order but the customer support was helpful and replaced the items. They were responsive. The actual items we got were of very high quality. We had 3blinds.com consultant who came to our house and quoted $1500 for 2 shades! We were able to get the same quality items at a fraction of the cost through selectblinds.com.
I tried to go through proper channels to get a refund on my defective purchase, and was refused by SelectBlinds. I then tried PayPal, who sided with the seller without obtaining any additional information from me. In the end, I found a better product at Home Depot for less money; the defective junk that SelectBlinds sent me will likely end-up in the trash, and I'm out my $42. So be it, I suppose; will never use this company or recommend to anyone I care about in the future.
Roller shade cut improperly and company refused to refund my money, stating I could "place a shim" in the device to make it roll up properly. Unacceptable in terms of quality and customer service.
I have floor to ceiling windows that are odd and large sizes. I wanted light in but also privacy. I purchased the top down bottom up cellular shades. I can lower the top and lift the bottom to let in light but still have privacy. I bought these in 2013 and bought my daughter the same blinds for the new house she bought in 2017. And did I mention they are so affordable!
I worked with Seth in ordering some blinds... I think I asked some dumb questions, his explanations were very understandable and he was very pleasant. The price was good (I benchmarked against other sites) and Seth gave me an additional discount. I will definitely use Seth & SelectBlinds again.
Everything went so smoothly. We had to do some remeassuring, but Tanner got right back to us as he said he would. There were some good deals and they were applied to our order. So all and all a successful order!
I asked about my blinds how they didn't hold up. Armando gave me some special help. I very pleased with this company. My blinds came right on time and in good shape and color. I will order from your company any time.
Thank you again Armando
I have never ordered blinds on-line before, but I found the video on how to measure properly, and talking with Brady helped ease my anxiety about my actual order. I am really looking forward to receiving them! Order the free samples to get the perfect fabric. I just ordered 2 sets for Primer Blackout Roman Shades that are cordless for my kids's rooms- Safari for the car themed room and Indigo for my patriotic eldest boy's room.
I will give anyone I know your number and Brady's ext he was very help full. They were very busy today and when u got my call back Brady never rushed me to finish my order or setting up my account
I was hesitant to order blinds online, but I'm so glad I did. Thanks to Garrett Mellor for guiding me through and getting me the best deal on some beautiful blinds. If it weren't for Garrett, I never would've placed the order. The blinds came quickly and looked just as I had hoped. We hung them this weekend and LOVE THEM! Thank you!
Purchased 4 Roman Shades. 3 were made in America! They are well made and beautiful. One was made in Mexico and the difference in quality is quite noticeable, still nice but not as well made. Customer service was good, I think they honestly do their best to help you feel comfortable with your order. I am aver all very satisfied and will order again.
We had a defective shade that was not working correctly. We kept being told it would be replaced but after each promise, the factory wanted us to try another proposed solution before they would replace it as warranteed. Ultimately, I called and was connected to Jordon, one of the CSR's. Jordan was very helpful and understanding when I verbalized my frustration with the ongoing delay tactics. We received a replacement shade and so far, it is working perfectly. I installed the shades myself but if someone had the shades installed by an outside contractor, it would be impossible for them to try all of the solutions that were proposed by the factory.
Armando was very helpful in resolving the issue that I'm having with my blinds and assured me that the replacement blinds will be mailed out to me.
The customer service I received was so wonderful! I love this company! I use for all blind orders for all of my customers. I just wish the orders were processed/delivered faster.
I had a question about ordering drapes. The first person repeated what was on the website. I decided to ask another person via on-line chat. They were able to answer my questions but then referred me to call my order in since I wanted to order more than one curtain rod. The third person I talked to was able to help with my order. I was a little frustrated at first but by the time I completed my order I was confident that my order was placed accurately. So thank you Tiff and Armando for a great experience!
After calling several blinds manufactures. I was fortunate enough to have Armando take my call at selectblinds.com. After bombarding him with an hour long full of questions I decided to purchase blinds for every window in the house. Not only was he courteous and patient, he provided customer service most places lack. He was very informative and thorough with his answers. I called to purchased a couple of blinds but felt so satisfied with the service That I ended up buying blinds for every window in my home. Stupendous job Armando keep it up we need more people like you. Thanks for the experience! I'm definitely spreading the word
I have ordered from Select Blinds for several years. I have never had a bad experience. Their Premium Faux Wood blinds are excellent quality, great price, and always exactly as ordered. Customer service is even better! I have recently been assisted by Ruby and Siri and they were very knowledgeable, kind, and helpful. I would highly recommend Select Blinds to others, and a BIG THANKS to both of these ladies!
I called and spoke with a gentleman by the name of Brady. Brady answered my questions and, during the process, requested some pictures of the glass door one of the cellular shades was intended for. He noticed the door handle, which I hadn't considered in the measurements, so he revised the order while we spoke. Brady was knowledgeable and patient during the entire call. Based on that call I felt comfortable with the company and we completed our order for 18 shades at that time.
It was unbelievable how great your customer service is
Patient, efficient... i ordered a few samples and got them right away
Ordering process was a breeze! I would highly recommend anyone to use this fantastic company to dress there windows!
Rep Amber was very pleasant, understanding & accommodating in resolving my problem and helped me reordered a replacement for my damaged shade. It is a pleasure dealing with a company that stands behind the quality of their products and values customer opinion.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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