SelectBlindsReviews 8,474

I had searched online but had a question so I called. Garret was awesome, I enjoyed the whole call. He was so personable. He knew the product and helped me without being pushy, he was probably the reason I ordered without looking further.
I will order again when I want window treatments and I would most definitely recommend to others as long as the product comes correct and the quality it appears to be. I did order samples though so I know the fabric.

I was so impressed with Jordan's knowledge and patience with me as I stumbled through the process of ordering a set of your Premium faux wood Plantation Shutters!

This young man is a great asset to your company.

I also wanted to tell you how much we love the wood blinds purchased for our entire house from your firm several years ago.

Select Blinds is the only site for window treatments of this kind for me!

Sincerely, Jane Varga

I ordered blinds a year ago and absolutely love them. They are of great quality and look beautiful. Recently one of my blinds needed to be replaced and I contacted customer service. I was on chat with one of their agents who immediately helped me and advised they were on warranty. They sent me an email to give them the details of what item I need replacing. Within a couple of hours I received an email that my new blinds are being ordered and I will receive them within 7-10 days.

This is the best customer service I have ever received. There was no hassle, no hoops to jump and they were very professional. I love this company and it's products. I will tell everyone about how great this company is. Thank you for your exceptional service!

We have purchased at least two dozen cordless blinds through Select Blinds over the last 7 years and have been very happy with selection, price, quality and prompt delivery. Unfortunately one of our blinds quit retracting about a month out of warranty. I called customer service and explained the issue. They were understanding and replaced the blind! I really feel they went above and beyond. I certainly will buy future window coverings from Select Blinds!

You can imagine my surprise when I opened my order and my worst nightmares came to pass... I ordered incorrectly! It wasn't them, it was all me! When I called customer service, they were very helpful and assissted me with my reorder when I called them to ask "What now?" They helped me to replace the items at a much appreciated reduced rate. My customer service rep, Garrett was the best. I would certainly do business with SelectBlinds again.

The experience you will have with Select Blinds will depend on if they manage to get your order right the first time. I made one order consisting of one 'top down / bottom up' double-cell cellular and 3 blackout double-cell cellular.
When my blinds arrived, I was disappointed to see they sent the wrong color for the 3 blackout shades. I literally spent over an hour on hold waiting to speak to someone. I finally get a representative on the line and they sent me 3 new shades after sending them pictures to prove my complaint. Once I received the replacements and installing them, I had to spend time learning how to adjust the up/down blind because it was hanging at an angle. I was also not happy with the hardware mounts Select Blinds uses as they keep the blinds sticking out more than other manufacturers. This was a problem to me because I was mounting them inside my window frames and wanted them to be as flush as possible. I accepted this as a 'it is what is is' thing and did not make any complaints as I already mounted them and there is really not much that could be done besides purchasing new blinds somewhere else.
Less than a year in, I notice one of the three blackout shades cellular structure is falling apart. I called their support, again on hold for a very long time and I talk to a very nice representative that told me they are getting lots of shades falling apart do to the adhesive used on them letting go under the hotter temperatures. I did not enjoy hearing this but again, 'it is what is' so they send me a new replacement after providing a picture as proof via email. The new blind was crooked when mounted and I had to align it. Thankfully, I learned the first time I did this and it did not take long.
About a month or two later, I notice a second blackout blind failing so I call them and they again very quickly send me a replacement. At this point I am sure that is is just a matter of time before the 3rd one fails.
About another month passed and what I was expecting happens - the 3rd blind started to fall apart. I call them again and get a replacement. This time around the replacement they sent me is not the same tone/shade/dye as the blinds they previously sent me. I was really disappointed and I call them again and sent them picture with proof of the issue. They said someone would get back to me and once I finally got a email response from them they were stating that the dye is correct and they will not correct the issue. I tried calling on multiple more occasions but I did not get any resolution.

Attached is the same picture I sent Select Blinds. As you all can see, The middle blind is noticeably lighter than the two blinds surrounding it and the only thing I can do about it is to buy new blinds elsewhere. Select Blinds is not backing their product under warranty.

Garrett was the best support person I could have asked for. I ordered SelectBlinds before and needed to replace a single blind from a custom order. It was a challenge since I have so many different windows sizes in my house and placed several orders from them in the past. Garrett was patient and carefully reviewed my previous orders to help me identify which size and style I needed. What a relief! I will always order from SelectBlinds and Garrett!