From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
After taking blind out of box and noticed it did NOT reflect what I ordered. I contacted Select Blinds and spoke to Alicia. She was very helpful asked me to text her some photos of what I received and what I had. She then sent out some samples and a piece of material of what I ordered. When I called back after receiving the samples Christina answered my call and was less than helpful or had any empathy with my problem. She stated that she would send my complaint to production and they would get back to me in 24-48 hours. That did not happen.
Heard about select blinds through Joe Rogan podcast and ordered samples. Loved them and called to place order. They honored deal with no hassle. Awesome service. I spoke with 2 different women named Alyssa and Dana. Both were amazing.
Very easy ordering process as well as very easy installation process
Ordered online, blinds were easy too install and fit and looked perfect.
Hello Susan,
I apologize because it appears you may have had a negative experience with us. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
Select blinds always delivers a quality product with a quick turnaround. I highly recommend them for your blind needs.
The blinds came in the box all good. The process of putting it together as really simple and what I wanted.
I ordered 3 identical blinds and 1 broke in the first week. A couple of pictures and an email later and a new blind was on it's way.
Thanks for helping to make this project very affordable and easy. I loved the how to videos.
Website was easy to use. Blinds were sent in a timely fashion. Quality products
Extremely well designed website shopping experience!
Was very easy to order what I wanted and suggestions prompted through each choice, thank you!
I bought a house with a lot of windows, so I placed a rather large order. One blind of the 14 arrived with the head rail cracked. I submitted a warranty claim, and it was approved and remade within a matter of days. It might've taken a week to arrive. I'm extremely pleased with the product and the customer service.
In my urban house, I realize that black out blinds which would make my bedroom darker might really help improve my sleep. Measuring and installing the blinds was a breeze and they were a fraction of the price, they fit much better than if I had bought a standard size for the big box store. We left our existing blinds in place it on the inside of the trim. We mounted the room darkening blinds on the outside, so we have the option of both and it's the perfect solution for us.
The directions on measuring for custom blinds on the website was super easy and I'm very happy with the results.
I am very happy with the blinds and all services. Blinds fit perfectly and it was easy to install. Great price and service.
We have purchased Zebra Blinds from SelectBlinds for two separate houses & have been very happy both times. The second time we replaced the entire house with them & didn't have any issues with measurements or installation. Very happy!
Easy online ordering and great updates on shipping and delivery.
Easy process for custom ordering window coverings. Will be ordering more in the future.
The blinds work as advertised, but they forgot the solar panel and proper hardware. When I asked about receiving spacers and brackets that didn't fit, and I gave them exact dimensions of what I needed, they just sent me another bracket that was the same, that didn't fit, along with the solar panel. Thus, I had to create my own bracket and other hardware. It is a shame, that as expensive as these were, they simply throw hardware over the fence and look the other way. They didn't seem to care or follow up, and lack any QC for the hardware portion...
Hello Ted,
I apologize because you had a negative experience with us due to your Real Wood Blinds not arriving with all the top quality parts as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jeffrey,
I apologize because you had a negative experience with us due to your Light Filtering Roller Shades not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,