From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The blinds were good, however the mounting brackets kept coming apart. Some of my blinds are 15 foot from the floor, and when trying to attach them to the mounted bracket, the bracket would come apart, with the little springs flying out. Lost two of the springs, and have never found them.
I love my shades! They arrived with no issues. Easy to install. They look great and function perfectly. Great purchase!
We are a returning customer with Select Blinds. Their products are great and so is their customer service.
The blinds were easy to order and easy to install. We are very happy with the quality of the blinds, the way it blocks out light and also the ease with which they pull down and retract.
About 1/4 to 1/2" too wide. Had to squeeze in window opening
The blinds were easy to install and so far have been working very well in a room of napping infants!
Returning customer. I like the variety as well as the quality of the product
I am happy with my order except for the single blind. I ordered 24" and received 22.5". It doesn't even cover the window. I ordered it for.
Hello Kathryn,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
The blinds are cheaply made, dont compare with the last ones we bought, and were replacing. These are top down, bottom up. They don't go down and stay straight. They also feel flimsy like the cords will break. Going up you have to be careful so they fold right. I would NOT recommend these. And I have bought other blinds in the past and the have been better.
Hello Cheryl,
I apologize because you had a negative experience with us due to your Top-Down Bottom-Up Shades not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
I liked be able to get examples of the blinds. Easy to order and they fit fine.
My order arrived quickly. There was a minor dent in one of the brackets and customer service immediately agreed to send me a replacement. The quality of the shades is excellent and the price is fair.
The order was precisely measured, arrived within the estimated delivery date, easy to attach to windows.
Website is easy to use and helpful. Delivery service was on time and the product was well packaged; arrived undamaged.
The first order had a ton of errors on the sizes of the blinds. We had a second order come through and it worked great
Hello Tanner,
I apologize because you had a negative experience with us due to not receiving your earlier ordered Blinds in the top-quality as you expected. Our goal is to provide a positive user experience, so the feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review. We want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
Selecting my blinds was such an easy procress, but here we are about a month later and I still have not received my order!
Hello Angelle,
I apologize because you had a negative experience with us due to not receiving your product in the time frame you expected. Our goal is to provide a positive user experience, so the feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review. We want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
Thanks it showed up on time, ready to install. Good my window
Fast shipping and good quality, have got a few blinds
This is the 4th blind we have ordered over the last few years. They look great, & they are high quality. I love the cordless option and it's so easy to order.
Customer service was knowledgeable and helpful. Order process easy, delivery quick. Color and quality were excellent and installation was simple.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ian,
Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.
For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.
The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.
Please note warranty remakes cannot be altered from the original order. If you need to change your measurement please refer to our FIT Guarantee.
Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,