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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Tay was so helpful in getting my order ready for my custom blinds. Thank you!
Make sure you get the correct measurements and it will be an easy experience
Curtains came as expected. Always good quality. Will shop again.
Quick and good product. Installed easily and measurements were perfect
Great experience! Would def order more black out blinds!
I ordered several samples to find the fabric and color I wanted which was extremely helpful. I input my order and was contacted by a salesman who gave me suggestions on measuring etc. The customer service was terrific! I got my blinds sooner than I had thought. They fit perfectly and look great.
I had priced other brands of roller shades and SelectBlinds was more affordable and I felt the quality was equal.
Received the sample in a quick way and the website is very friendly, easy but with all details and explanations. So far so good.
Received the sample in a quick way and the website is very friendly, easy but will all details and explanations. So far so good.
They fit perfectly. Were easy to install. Customer service is excellent. Great company!
I was excited to know they would come in 3-5 business Not so.
The blinds do not feel off quality. They are Hard to pull down and they don't stay down. I have followed their suggestions and they still do not stay shut.
The color on the website and what I received are different. I should had taken the time and ordered a sample.
Hello Gail,
I apologize because you had a negative experience with us due to your Light Filtering Cellular Shades not arriving in the color you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. One thing that helps mitigate this issue is if you order samples from us. This gives you the ability to see and feel the product and test it against the sun's reflection and see the color against the wall.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,
Contact us in 1 week. Box not opened yet due to out of town.
Needed 4 more blinds to have all quality blinds in house. Thank you for the sale!
We've ordered from SB for years. Decent price, fast shipping and great products. Obviously haven't had an issue, otherwise we wouldn't be repeat shoppers. It was so easy to go into our account and fine recent purchases, and tailor our new purchase off of that. Made it super convenient.
Website was easy, customer service was excellent, transformed our conference room.
These blinds were thinner the other faux wood slates.
Love how easy it is to order, shipping was quick, quality of shades is great!
The blinds are very good quality and they went up very quickly and easily. We had some missing hardware, but customer service replaced it without no questions very happy with the product and the service.
Second time order! Easy! My handyman installed them. Looks amazing.
Great site, very informative and easy to use. Great price and product
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Audrey,
I apologize because you had a negative experience with us due to our website not being as user-friendly as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review. We want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Brian,